1 karl 1.1 // ===================================================================
2 // Title: Exchange Standards MOF Specification
3 // $State: Preliminary $
4 // $Date: 2004/03/19 15:28:38 $
5 // $Source: /home/dmtf2/dotorg/var/cvs/repositories/dev/Schema/MOF/CIM_Support.mof,v $
6 // $Revision: 1.2 $
7 // ===================================================================
8 //#pragma inLine ("Includes/copyright.inc")
9 // Copyright 1998-2004 Distributed Management Task Force, Inc. (DMTF).
10 // All rights reserved.
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12 // to promoting enterprise and systems management and interoperability.
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15 // provided that correct attribution is given.
16 // As DMTF specifications may be revised from time to time,
17 // the particular version and release date should always be noted.
18 //
19 // Implementation of certain elements of this standard or proposed
20 // standard may be subject to third party patent rights, including
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23 // of such rights, and is not responsible to recognize, disclose, or
24 // identify any or all such third party patent right, owners or
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39 //
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43 karl 1.1 // http://www.dmtf.org/about/policies/disclosures.php.
44 //#pragma inLine
45 // ===================================================================
46 // Description: The Solution Exchange Standard (SES) defines an object
47 // model
48 // for the exchange of knowledge. The Service Incident
49 // Exchange
50 // Standard (SIS) adds a transaction model to SES.
51 //
52 // The object classes below are listed in an order that
53 // avoids forward references. Required objects, defined
54 // by other working groups, are omitted.
55 // ===================================================================
56 // Change log for v2.8 Final
57 // 01/09/2005 Fix lint errors (CR1236)
58 // Change log for v2.8 Preliminary
59 // 08/01/2003 Change subclassing of CategoryParentChild,
60 // ExpressionLink, and AdministrativeRevision from
61 // Dependency to HostedDependency (CR1128)
62 //
63 // 07/07/2002 Re-declared the inherited Min (1) qualifier on Contact
64 karl 1.1 // Organization and ContactPerson; Repeated Antecedent
65 // references where inherited (for clarification purposes
66 // only - no semantic change)
67 // 05/09/2002 Version 1.4
68 // CR836: Cleaned up formatting, Descriptions and MOF
69 // errors
70 // 03/19/2002 Version 1.3
71 // CR746: Add Version Qualifier
72 // 11/17/2000 Version 1.2j
73 // CR562: Changed property names using reserved words
74 // PRS_Resource.Type to ResourceType
75 // PRS_Attachment.Reference to AttachmentReference
76 // PRS_Attachment.Size to AttachmentSize
77 // PRS_Attachment.Object to AttachmentObject
78 // PRS_Statement.Role to StatementRole
79 // PRS_Statement.Operator to StatementOperator
80 // PRS_Revision.Date to RevisionDate
81 // PRS_Activity.New to NewKeys
82 // PRS_Transaction.State to TransactionState
83 // CR563: Added deprecated qualifier to deprecated
84 // properties
85 karl 1.1 // PRS_Transaction.TransactionName
86 // PRS_Activity.ParameterList
87 // Removed Description from PRS_Feature and PRS_Resource
88 // (already
89 // inherited from PRS_ExchangeElement)
90 // Added MinValue and MaxValue to the following:
91 // PRS_Problem.Likelihood
92 // PRS_Problem.Impact
93 // PRS_Resolution.Confidence
94 // PRS_Statement.Relevance
95 // Broke long lines over two lines
96 // 08/08/2000 Version 1.2i CR525
97 // Added missing Association qualifier to both
98 // PRS_ContactOrganization
99 // and PRS_ContactPerson.
100 // 05/02/2000 Version 1.2h
101 // Converted all CIM_Dependency children to use original
102 // property names:
103 // Antecedent and Dependent
104 // 03/07/2000 Version 1.2g
105 // Added Association qualifier to all association classes
106 karl 1.1 // Added spaces to end of descriptions where they were
107 // missing
108 // Added Notification_Pending state to PRS_Transaction
109 // State property
110 // 02/03/2000 Version 1.2f
111 // Added definitions for PRS_SISServices method return
112 // values and
113 // CompletionStatus parameters as well as PRS_Transaction
114 // CompletionStatus
115 // 01/26/2000 Version 1.2e
116 // Changed PRS_ExchangeElement description
117 // 01/21/2000 Version 1.2d
118 // Fixed spelling error in PRS_Category
119 // 01/20/2000 Version 1.2c
120 // Added ParameterList property back to PRS_Activity for
121 // backward
122 // compatibility
123 // Removed methods from PRS_Transaction and edited
124 // property descriptions
125 // Corrected data types of some properties to match
126 // specification (strings
127 karl 1.1 // to uint8)
128 // Added some missing superclass references ( :
129 // CIM_Dependency)
130 // 01/17/2000 Version 1.2b
131 // Reformatted MOF and expanded description fields
132 // Incorporated SIS Transactions using CIM over HTTP
133 // Added properties and methods to PRS_Transaction
134 // Added DirtyFlag to PRS_ExchangeElement
135 // Added PRS_SISService
136 //
137 // ==================================================================
138
139 #pragma Locale ("en-US")
140
141
142 // ==================================================================
143 // Compile prerequisite: Core MOF
144 // ==================================================================
145
146
147 // ==================================================================
148 karl 1.1 // PRS_ExchangeElement
149 // ==================================================================
150 [Abstract, Version ( "2.6.0" ), Description (
151 "PRS_ExchangeElement is an abstract base class for all classes "
152 "in the Solution and Service Incident object model. As an "
153 "abstract class it is never instantiated. \n"
154 "\n"
155 "PRS_ExchangeElement exists to provide a single anchor point "
156 "for associations that may be made to any Solution or Service "
157 "Incident object. For example, Administrative or Attachment "
158 "instances may be associated with any object derived from "
159 "PRS_ExchangeElement. To support this generic association "
160 "capability, the PRS_AdminAssociation and PRS_Attached "
161 "associations both derive from the CIM_Dependency association "
162 "and override the Antecedent property of that class to be a "
163 "PRS_ExchangeElement REF.")]
164 class PRS_ExchangeElement : CIM_ManagedElement {
165
166 [Key, Description (
167 "The PRSUniqueName property is a Globally Unique IDentifier "
168 "(GUID) also known as a Universally Unique IDentifier "
169 karl 1.1 "(UUID). This property allows Solution and Service Incident "
170 "objects to be used by multiple Solutions or Service "
171 "Incidents without duplication. In addition, all Solution or "
172 "Service Incidents containing a unique object are updated "
173 "when the object is updated.")]
174 string PRSUniqueName;
175
176 [Description (
177 "The DirtyFlag is used by the SISService Start Transaction "
178 "method to determine whether an ExchangeElement has been "
179 "created, modified or deleted since the last Transaction. "
180 "Any object not marked 'Clean' is included in the next "
181 "Transaction. \n"
182 "\n"
183 "It is the responsibility of the entity creating, modifying "
184 "or deleting the object derived from ExchangeElement to set "
185 "this property appropriately. \n"
186 "\n"
187 "This property value is set to 'Clean' by an invocation of "
188 "the Transaction Complete method with a Status parameter of "
189 "zero (0)."),
190 karl 1.1 ValueMap { "0", "1", "2", "3" },
191 Values { "Clean", "New", "Modified", "Deleted" }]
192 uint8 DirtyFlag;
193 };
194
195
196 // =================================================================
197 // PRS_Solution
198 // ==================================================================
199 [Version ( "2.6.0" ), Description (
200 "PRS_Solution is the root class of a set of associated classes "
201 "used to describe a single Solution. If a Solution is "
202 "associated with multiple Problems or Resolutions, all of the "
203 "Problems described are related to all of the Resolutions "
204 "described. The reverse is also true. All of the Resolutions "
205 "described are related to all of the Problems described in the "
206 "Solution. \n"
207 "\n"
208 "PRS_Solution is directly associated to one or more of the "
209 "following classes: \n"
210 "PRS_Reference \n"
211 karl 1.1 "PRS_Problem \n"
212 "PRS_Resolution.")]
213 class PRS_Solution : PRS_ExchangeElement {
214
215 [Description (
216 "The Solution title.")]
217 string Title;
218
219 [Description (
220 "A brief description of the Solution.")]
221 string SolutionAbstract;
222
223 [Description (
224 "The SolutionType suggests the type of knowledge contained "
225 "in the Solution. Depending on the type, the Solution may or "
226 "may not include particular objects. For example, a "
227 "'Reference' Solution describes non-diagnostic technical or "
228 "general information using PRS_Statement objects. A "
229 "'Diagnostic' Solution includes one or more PRS_Problem and "
230 "PRS_Resolution objects. A 'How To' Solution describes how "
231 "to solve a particular Problem described by a PRS_Problem in "
232 karl 1.1 "a series of sequential steps within a PRS_Resolution."),
233 ValueMap { "0", "1", "2", "254", "255" },
234 Values { "Reference", "Diagnostic", "How To", "Other",
235 "Unknown" }]
236 uint8 SolutionType;
237 };
238
239
240 // ==================================================================
241 // PRS_SolutionElement
242 // ==================================================================
243 [Abstract, Version ( "2.6.0" ), Description (
244 "PRS_SolutionElement is an abstract base class for non-Category "
245 "objects that are associated with a Solution. This includes: \n"
246 "PRS_Reference \n"
247 "PRS_Problem \n"
248 "PRS_Resolution \n"
249 "\n"
250 "PRS_SolutionElement provides a common reference for these "
251 "objects to be associated with PRS_Expression objects through "
252 "the SolutionExpression association. \n"
253 karl 1.1 "\n"
254 "In addition, all of the derived objects may be retrieved with "
255 "a single query for the common super-class.")]
256 class PRS_SolutionElement : PRS_ExchangeElement {
257 };
258
259
260 // ===================================================================
261 // PRS_Reference
262 // ===================================================================
263 [Version ( "2.6.0" ), Description (
264 "PRS_Reference is a placeholder to support links between "
265 "PRS_Expression objects and a PRS_Solution. It does not have "
266 "any properties. A 'Reference' Solution uses PRS_Statement "
267 "objects to describe general, non-diagnostic knowledge and may "
268 "not include any PRS_Problem and PRS_Resolution instances.")]
269 class PRS_Reference : PRS_SolutionElement {
270 };
271
272
273 // ===================================================================
274 karl 1.1 // PRS_Problem
275 // ===================================================================
276 [Version ( "2.6.0" ), Description (
277 "PRS_Problem is the root object of a set of associated objects "
278 "that describe a Problem. One or more Problems may be "
279 "associated with a Solution. \n"
280 "\n"
281 "The Problem is described by PRS_Statement and PRS_Product "
282 "instances indirectly associated to the PRS_Problem through a "
283 "PRS_Expression.")]
284 class PRS_Problem : PRS_SolutionElement {
285
286 [Description (
287 "The Likelihood describes the potential for the Problem to "
288 "occur. The value of this property shall be an integer value "
289 "in the range of 0 to 100, inclusive."),
290 MinValue ( 0 ), MaxValue ( 100 )]
291 uint16 Likelihood;
292
293 [Description (
294 "The Impact describes the severity of the problem. The value "
295 karl 1.1 "of this property shall be an integer value in the range of "
296 "0 to 100, inclusive."),
297 MinValue ( 0 ), MaxValue ( 100 )]
298 uint16 Impact;
299 };
300
301
302 // ===================================================================
303 // PRS_Resolution
304 // ===================================================================
305 [Version ( "2.6.0" ), Description (
306 "PRS_Resolution is the root object of a set of associated "
307 "objects that describe a the resolution to a Problem. One or "
308 "more Resolutions may be associated with a Solution. \n"
309 "\n"
310 "The Resolution is described by PRS_Statement and PRS_Product "
311 "instances indirectly associated to the PRS_Resolution through "
312 "a PRS_Expression.")]
313 class PRS_Resolution : PRS_SolutionElement {
314
315 [Description (
316 karl 1.1 "The Confidence describes the potential for the Resolution "
317 "to correct the Problem or Problems associated with the "
318 "PRS_Solution. The value of this property shall be an "
319 "integer value in the range of 0 to 100, inclusive."),
320 MinValue ( 0 ), MaxValue ( 100 )]
321 uint16 Confidence;
322 };
323
324
325 // ===================================================================
326 // PRS_SolutionHasElement
327 // ===================================================================
328 [Association, Abstract, Aggregation, Version ( "2.6.0" ),
329 Description (
330 "PRS_SolutionHasElement is an abstract base class for "
331 "associating PRS_Solution with objects derived from "
332 "PRS_SolutionElement. This association class allows all "
333 "PRS_Reference, PRS_Problem and PRS_Resolution objects to be "
334 "retrieved with a single query.")]
335 class PRS_SolutionHasElement : CIM_Dependency {
336
337 karl 1.1 [Aggregate, Override ( "Antecedent" ), Min ( 1 ), Description (
338 "The PRS_Solution root object of the Solution.")]
339 PRS_Solution REF Antecedent;
340
341 [Override ( "Dependent" ), Description (
342 "The PRS_Reference, PRS_Problem or PRS_Resolution aggregated "
343 "into the Solution by this association.")]
344 PRS_SolutionElement REF Dependent;
345 };
346
347
348 // ===================================================================
349 // PRS_SolutionReference
350 // ===================================================================
351 [Association, Aggregation, Version ( "2.6.0" ), Description (
352 "PRS_SolutionReference aggregates a Reference into a Solution.")]
353 class PRS_SolutionReference : PRS_SolutionHasElement {
354
355 [Aggregate, Override ( "Antecedent" ), Min ( 1 ), Description (
356 "The PRS_Solution root object of the Solution.")]
357 PRS_Solution REF Antecedent;
358 karl 1.1
359 [Override ( "Dependent" ), Description (
360 "The PRS_Reference aggregated into the Solution.")]
361 PRS_Reference REF Dependent;
362 };
363
364
365 // ===================================================================
366 // PRS_SolutionProblem
367 // ===================================================================
368 [Association, Aggregation, Version ( "2.6.0" ), Description (
369 "PRS_SolutionProblem aggregates a Problem into a Solution.")]
370 class PRS_SolutionProblem : PRS_SolutionHasElement {
371
372 [Aggregate, Override ( "Antecedent" ), Min ( 1 ), Description (
373 "The PRS_Solution root object of the Solution.")]
374 PRS_Solution REF Antecedent;
375
376 [Override ( "Dependent" ), Description (
377 "The PRS_Problem aggregated into the Solution.")]
378 PRS_Problem REF Dependent;
379 karl 1.1 };
380
381
382 // ===================================================================
383 // PRS_SolutionResolution
384 // ===================================================================
385 [Association, Aggregation, Version ( "2.6.0" ), Description (
386 "PRS_SolutionResolution aggregates a Resolution into a "
387 "Solution.")]
388 class PRS_SolutionResolution : PRS_SolutionHasElement {
389
390 [Aggregate, Override ( "Antecedent" ), Min ( 1 ), Description (
391 "The PRS_Solution root object of the Solution.")]
392 PRS_Solution REF Antecedent;
393
394 [Override ( "Dependent" ), Description (
395 "The PRS_Solution aggregated into the Solution.")]
396 PRS_Resolution REF Dependent;
397 };
398
399
400 karl 1.1 // =================================================================
401 // PRS_Category
402 // ==================================================================
403 [Version ( "2.6.0" ), Description (
404 "PRS_Category is used to classify the components of a Solution. "
405 "Hierarchical classifications are created by associating "
406 "PRS_CategoryParentChild with multiple PRS_Category instances.")]
407 class PRS_Category : PRS_ExchangeElement {
408
409 [Description (
410 "The specific value for the category. For example, 'HP "
411 "Laserjet' would be a value for a category containing "
412 "printer names.")]
413 string CategoryContents;
414
415 [Description (
416 "The type of category. Used to give additional semantics to "
417 "the category. For example, a Category of Type 'Printers' "
418 "would qualify the list of category values for a list of "
419 "printers. \n"
420 "\n"
421 karl 1.1 "Note: the relationship of Category Type to Category Value "
422 "expresses no intrinsic hierarchy. If a tree of "
423 "relationships exists to define categories and "
424 "sub-categories, this should be defined using "
425 "CategoryParentChild associations.")]
426 string CategoryType;
427 };
428
429
430 // ===================================================================
431 // PRS_SolutionCategory
432 // ===================================================================
433 [Association, Version ( "2.6.0" ), Description (
434 "PRS_SolutionCategory associates PRS_Solution with a "
435 "PRS_Category for classification purposes.")]
436 class PRS_SolutionCategory : CIM_Dependency {
437
438 [Override ( "Antecedent" ), Min ( 1 ), Description (
439 "The PRS_Solution being classified.")]
440 PRS_Solution REF Antecedent;
441
442 karl 1.1 [Override ( "Dependent" ), Description (
443 "The specific PRS_Category being used to classify the "
444 "Solution.")]
445 PRS_Category REF Dependent;
446 };
447
448
449 // ===================================================================
450 // PRS_Categorization
451 // ===================================================================
452 [Association, Version ( "2.6.0" ), Description (
453 "PRS_Categorization associates PRS_Reference, PRS_Problem or "
454 "PRS_Resolution with a PRS_Category for classification "
455 "purposes. For example, a Category named 'Printing Issues' can "
456 "be defined for a Problem using the Categorization association "
457 "between a PRS_Problem and a PRS_Category.")]
458 class PRS_Categorization : CIM_Dependency {
459
460 [Override ( "Antecedent" ), Description (
461 "The PRS_Category used for classification.")]
462 PRS_Category REF Antecedent;
463 karl 1.1
464 [Override ( "Dependent" ), Min ( 1 ), Description (
465 "The specific PRS_Reference, PRS_Problem or PRS_Resolution "
466 "classified by this association.")]
467 PRS_SolutionElement REF Dependent;
468 };
469
470
471 // ===================================================================
472 // PRS_CategoryParentChild
473 // ===================================================================
474 [Association, Version ( "2.8.0" ), Description (
475 "PRS_CategoryParentChild is used to define classification "
476 "hierarchies.")]
477 class PRS_CategoryParentChild : CIM_HostedDependency {
478
479 [Override ( "Antecedent" ), Description (
480 "The parent PRS_Category used for classification.")]
481 PRS_Category REF Antecedent;
482
483 [Override ( "Dependent" ), Description (
484 karl 1.1 "The child PRS_Category used for classification.")]
485 PRS_Category REF Dependent;
486 };
487
488
489 // =================================================================
490 // PRS_ExpressionElement
491 // ==================================================================
492 [Abstract, Version ( "2.6.0" ), Description (
493 "PRS_ExpressionElement is an abstract base class for "
494 "PRS_Products and PRS_Statements. It provides a common "
495 "association point for objects associated with PRS_Expressions.")]
496 class PRS_ExpressionElement : PRS_ExchangeElement {
497 };
498
499
500 // =================================================================
501 // PRS_Expression
502 // ==================================================================
503 [Version ( "2.6.0" ), Description (
504 "PRS_Expression defines a specific relationship between "
505 karl 1.1 "PRS_ExpressionElements associated with PRS_SolutionElements.")]
506 class PRS_Expression : PRS_ExpressionElement {
507
508 [Description (
509 "The operator to be used with the associated PRS_Expression "
510 "Elements. The 'AND', 'OR' and 'NOT' operators are the only "
511 "operators currently defined by the standard. (They must be "
512 "used as uppercase strings.) Note that this is a "
513 "vendor-extensible property - so that additional operators "
514 "can be defined and used in implementations.")]
515 string Relation;
516 };
517
518
519 // =================================================================
520 // PRS_Product
521 // ==================================================================
522 [Version ( "2.6.0" ), Description (
523 "PRS_Product is used to describe a single product to associate "
524 "with a PRS_Expression.")]
525 class PRS_Product : PRS_ExpressionElement {
526 karl 1.1
527 [Description (
528 "The vendor of the product.")]
529 string Vendor;
530
531 [Description (
532 "The make and or model of the product.")]
533 string ProductName;
534
535 [Description (
536 "The version of the product.")]
537 string Version;
538
539 [Description (
540 "The order of relevance of this product to an associated "
541 "PRS_SolutionElement (which includes PRS_Reference, "
542 "PRS_Problem or PRS_Resolution).")]
543 string Order;
544 };
545
546
547 karl 1.1 // =================================================================
548 // PRS_Statement
549 // ==================================================================
550 [Version ( "2.6.0" ), Description (
551 "PRS_Statement contains the text describing a problem, any "
552 "relevant background information, and its resolution. "
553 "Statements are units of text ranging from brief sentences or "
554 "phrases to paragraphs or pages. There is no limit to the "
555 "number of PRS_Statements within a Solution, as long as they "
556 "support the intent and focus of their root class. Root classes "
557 "include: PRS_Reference, PRS_Problem or PRS_Resolution. \n"
558 "\n"
559 "PRS_Statements may be grouped together to build compound "
560 "'sentences'. For example, \n"
561 "StatementA = Printer output is blotchy. \n"
562 "StatementB = Print jobs per day are less than 50. \n"
563 "ExpressionA = StatementA AND StatementB.")]
564 class PRS_Statement : PRS_ExpressionElement {
565
566 [Description (
567 "StatementRole describes how the PRS_Statement relates to "
568 karl 1.1 "the larger context. For example, is the PRS_Statement "
569 "describing a Fix or a Symptom? 'Description' is generic "
570 "text without a specific diagnostic application. 'Symptom' "
571 "describes initial observable incident or behavior that the "
572 "user reports. 'Error_Message' is a specific type of symptom "
573 "that the user reports, describing the specific error "
574 "condition. 'Objective' is what the user wants to "
575 "accomplish, often expressed as a positive condition. FOr "
576 "example, how to print on a network. 'Evidence' is "
577 "information that is collected to diagnose the problem after "
578 "the symptom is reported. 'Cause' is a description of the "
579 "underlying facts or factors that engender or relate this "
580 "behavior. 'Work_around' is information that lets the user "
581 "work, but does not correct the problem completely. 'Fix' is "
582 "information that fixes the problem completely. 'Answer' is "
583 "the information given to the user such as steps to perform, "
584 "wording to support their environment and understanding. "
585 "'Keyword' is a specific classification using defined words "
586 "or phrases. 'Changes' describe recent changes in the "
587 "environment which could affect the problem or resolution. "
588 "'Title' is the title applying to associated PRS_Statements "
589 karl 1.1 "(usually associated via an 'and' expression."),
590 ValueMap { "0", "1", "2", "3", "4", "5", "6", "7", "8", "9",
591 "10", "11", "254", "255" },
592 Values { "Description", "Symptom", "Error_Message", "Objective",
593 "Evidence", "Cause", "Work_Around", "Fix", "Answer",
594 "Keyword", "Changes", "Title", "Other", "Unknown" }]
595 uint8 StatementRole;
596
597 [Description (
598 "The descriptive text used for the PRS_Statement.")]
599 string Text;
600
601 [Description (
602 "When the PRS_Adminstrative object indicates Level 2 "
603 "compliance, StatementOperator describes the relationship "
604 "between an associated PRS_Feature and the FeatureValue "
605 "property. This property is ignored if there is no "
606 "PRS_Feature associated with this PRS_Statement.")]
607 string StatementOperator;
608
609 [Description (
610 karl 1.1 "When the PRS_Adminstrative object indicates Level 2 "
611 "compliance, FeatureValue is the specific value selected "
612 "from the associated PRS_Feature. This property is ignored "
613 "if there is no PRS_Feature associated with this "
614 "PRS_Statement.")]
615 string FeatureValue;
616
617 [Description (
618 "Order is used to sequence PRS_Statements associated with a "
619 "single PRS_Expression to allow a Consumer to process the "
620 "information in the order desired by the Producer.")]
621 string Order;
622
623 [Description (
624 "Importance of this Statement. The value of this property "
625 "shall be an integer value in the range of 0 to 100, "
626 "inclusive."),
627 MinValue ( 0 ), MaxValue ( 100 )]
628 uint16 Relevance;
629 };
630
631 karl 1.1
632 // =================================================================
633 // PRS_Feature
634 // ==================================================================
635 [Version ( "2.6.0" ), Description (
636 "PRS_Feature is used for structured diagnostic data, including "
637 "specific data values like steps or conditions. For example, "
638 "consider a PRS_Statement with a Text property value of: \n"
639 "Print jobs per day are less than 50 \n"
640 "\n"
641 "This could be described using a PRS_Feature as follows: \n"
642 "Description: 'Print jobs per day' \n"
643 "Prompt: 'How many print jobs per day?' \n"
644 "ValidValues: '10' '50' '100' \n"
645 "DataType: 'Integer' \n"
646 "\n"
647 "The associated PRS_Statement would contain: \n"
648 "Operator: '<' \n"
649 "FeatureValue: '50'")]
650 class PRS_Feature : PRS_ExchangeElement {
651
652 karl 1.1 [Description (
653 "Prompt presented through user interface.")]
654 string Prompt;
655
656 [Description (
657 "Valid values for this PRS_Feature.")]
658 string ValidValues;
659
660 [Description (
661 "Data type used for PRS_Statement FeatureValue property."),
662 ValueMap { "0", "1", "2", "3", "4", "5", "254", "255" },
663 Values { "String", "Integer", "Float", "Date/Time", "Boolean",
664 "Binary", "Other", "Unknown" }]
665 uint8 DataType;
666 };
667
668
669 // =================================================================
670 // PRS_Resource
671 // ==================================================================
672 [Version ( "2.6.0" ), Description (
673 karl 1.1 "Each PRS_Resolution may have an associated cost of "
674 "implementation. This cost may have several components such as "
675 "time, material costs, labor cost, etc. To capture these costs, "
676 "a PRS_Resouce is associated with a PRS_Resolution. For Service "
677 "Incidents, one or more PRS_Resource objects may be associated "
678 "with an Activity.")]
679 class PRS_Resource : PRS_ExchangeElement {
680
681 [Description (
682 "A string describing the type of resource.")]
683 string ResourceType;
684
685 [Description (
686 "Number of units of resource used.")]
687 uint16 Quantity;
688
689 [Description (
690 "Unit of measure for this resource.")]
691 string Units;
692 };
693
694 karl 1.1
695 // ===================================================================
696 // PRS_ExpressionLink
697 // ===================================================================
698 [Association, Aggregation, Version ( "2.8.0" ), Description (
699 "Associates a PRS_Expression with PRS_ExpressionElements such "
700 "as PRS_Expression, PRS_Product, and PRS_Statement.")]
701 class PRS_ExpressionLink : CIM_HostedDependency {
702
703 [Aggregate, Override ( "Antecedent" ), Min ( 1 ), Description (
704 "The parent PRS_Expression.")]
705 PRS_Expression REF Antecedent;
706
707 [Override ( "Dependent" ), Min ( 1 ), Description (
708 "The child PRS_ExpressionElement, either a PRS_Expression, "
709 "PRS_Product or PRS_Statement.")]
710 PRS_ExpressionElement REF Dependent;
711 };
712
713
714 // ===================================================================
715 karl 1.1 // PRS_ProductParentChild
716 // ===================================================================
717 [Association, Aggregation, Version ( "2.6.0" ), Description (
718 "Products may exist in a hierarchy of relationships with "
719 "related Products. If a Producer deems these hierarchy "
720 "relationships are relevant to the current Problem or "
721 "Resolution, then the position of the Product in a hierarchy "
722 "can be implied using one of two types of relationships: 'is a' "
723 "and 'has a'. An 'is a' relationship implies a classification, "
724 "such as versioning or typing. A 'has a' relationship implies "
725 "that one product contains another. The PRS_ProductParentChild "
726 "association is used to imply an 'is a' hierarchy. Use the "
727 "ProductComponent association to imply 'has a' relationships.")]
728 class PRS_ProductParentChild : CIM_Dependency {
729
730 [Aggregate, Override ( "Antecedent" ), Description (
731 "The parent PRS_Product.")]
732 PRS_Product REF Antecedent;
733
734 [Override ( "Dependent" ), Description (
735 "The child PRS_Product.")]
736 karl 1.1 PRS_Product REF Dependent;
737 };
738
739
740 // ===================================================================
741 // PRS_ProductComponent
742 // ===================================================================
743 [Association, Aggregation, Version ( "2.6.0" ), Description (
744 "PRS_ProductComponent is used to describe 'has a' relationships "
745 "between Products and their components parts. See "
746 "PRS_ProductParentChild for 'is a' relationships.")]
747 class PRS_ProductComponent : CIM_Dependency {
748
749 [Aggregate, Override ( "Antecedent" ), Description (
750 "The PRS_Product which contains the component.")]
751 PRS_Product REF Antecedent;
752
753 [Override ( "Dependent" ), Description (
754 "The component PRS_Product.")]
755 PRS_Product REF Dependent;
756 };
757 karl 1.1
758
759 // ===================================================================
760 // PRS_ProductAsset
761 // ===================================================================
762 [Association, Version ( "2.6.0" ), Description (
763 "PRS_ProductAsset is used to provide specific information about "
764 "a PRS_Product. PRS_ProductAsset associates this information to "
765 "a PRS_Product using one or more Statements associated to a "
766 "PRS_Expression.")]
767 class PRS_ProductAsset : CIM_Dependency {
768
769 [Override ( "Antecedent" ), Description (
770 "The product.")]
771 PRS_Product REF Antecedent;
772
773 [Override ( "Dependent" ), Description (
774 "The expression.")]
775 PRS_Expression REF Dependent;
776 };
777
778 karl 1.1
779 // ===================================================================
780 // PRS_StatementFeature
781 // ===================================================================
782 [Association, Version ( "2.6.0" ), Description (
783 "Associates PRS_Statement with PRS_Feature.")]
784 class PRS_StatementFeature : CIM_Dependency {
785
786 [Override ( "Antecedent" ), Description (
787 "The PRS_Statement.")]
788 PRS_Statement REF Antecedent;
789
790 [Override ( "Dependent" ), Description (
791 "The PRS_Feature.")]
792 PRS_Feature REF Dependent;
793 };
794
795
796 // ===================================================================
797 // PRS_FeatureResource
798 // ===================================================================
799 karl 1.1 [Association, Version ( "2.6.0" ), Description (
800 "Associates PRS_Feature with PRS_Resource. This is used to "
801 "track labor and costs associated with specific tasks defined "
802 "in a Feature object.")]
803 class PRS_FeatureResource : CIM_Dependency {
804
805 [Override ( "Antecedent" ), Description (
806 "The PRS_Feature.")]
807 PRS_Feature REF Antecedent;
808
809 [Override ( "Dependent" ), Description (
810 "The PRS_Resource.")]
811 PRS_Resource REF Dependent;
812 };
813
814
815 // ===================================================================
816 // PRS_ResolutionResource
817 // ===================================================================
818 [Association, Version ( "2.6.0" ), Description (
819 "Associates PRS_Resolution with PRS_Resource.")]
820 karl 1.1 class PRS_ResolutionResource : CIM_Dependency {
821
822 [Override ( "Antecedent" ), Description (
823 "The PRS_Resource.")]
824 PRS_Resource REF Antecedent;
825
826 [Override ( "Dependent" ), Description (
827 "The PRS_Resolution.")]
828 PRS_Resolution REF Dependent;
829 };
830
831
832 // ===================================================================
833 // PRS_Solution Expression
834 // ===================================================================
835 [Association, Aggregation, Version ( "2.6.0" ), Description (
836 "Associates PRS_SolutionElements (PRS_Reference, PRS_Problem or "
837 "PRS_Resolution) with PRS_Expressions.")]
838 class PRS_SolutionExpression : CIM_Dependency {
839
840 [Aggregate, Override ( "Antecedent" ), Min ( 1 ), Description (
841 karl 1.1 "The PRS_SolutionElement.")]
842 PRS_SolutionElement REF Antecedent;
843
844 [Override ( "Dependent" ), Min ( 1 ), Description (
845 "The PRS_Expression.")]
846 PRS_Expression REF Dependent;
847 };
848
849
850 // ===================================================================
851 // PRS_Administrative
852 // ===================================================================
853 [Version ( "2.6.0" ), Description (
854 "PRS_Administrative defines administrative information about "
855 "associated objects. There must be at least one "
856 "PRS_Administrative instance associated with a PRS_Solution. "
857 "Administrative information is inherited from a parent object. "
858 "\n\n"
859 "If the administrative information among objects within a "
860 "Solution is not the same, additional PRS_Administrative "
861 "instances may be associated with other objects within the "
862 karl 1.1 "Solution. All instances under a specific parent inherit their "
863 "administrative information unless there is an "
864 "PRS_Administrative instance associated with that instance. \n"
865 "\n"
866 "For example, if there is a PRS_Administrative instance "
867 "associated with a PRS_Problem instance, all of the "
868 "PRS_Statement and PRS_ Product instances within the Problem "
869 "use the same Administrative information as the PRS_Problem "
870 "instance.")]
871 class PRS_Administrative : PRS_ExchangeElement {
872
873 [Description (
874 "Level 0 means all information within a Reference, Problem "
875 "or Resolution is conveyed by a single PRS_Statement. \n"
876 "\n"
877 "Level 1 means there may be multiple PRS_Statement instances "
878 "within a Reference, Problem or Resolution. \n"
879 "\n"
880 "Level 2 means that a PRS_Statement may be associated with a "
881 "PRS_Feature instance within a Reference, Problem or "
882 "Resolution."),
883 karl 1.1 ValueMap { "0", "1", "2" }]
884 uint16 ComplianceLevel;
885
886 [Description (
887 "Editorial status of the document. If 'Draft', information "
888 "is complete, but unedited. If 'Reviewed', an editorial "
889 "review has been completed. If 'Published', information has "
890 "been reviewed and approved for distribution."),
891 ValueMap { "0", "1", "2", "254", "255" },
892 Values { "Draft", "Reviewed", "Published", "Other", "Unknown" }]
893 uint8 DocumentStatus;
894
895 [Description (
896 "Intended distribution audience for the associated "
897 "information. If 'Proprietary', information contains "
898 "proprietary information and is not to be released "
899 "externally. If 'Internal', information is for internal use "
900 "only. If 'Partner', information is only available to "
901 "contracted partners. If 'Public', information is available "
902 "to anyone."),
903 ValueMap { "0", "1", "2", "3", "254", "255" },
904 karl 1.1 Values { "Proprietary", "Internal", "Partner", "Public",
905 "Other", "Unknown" }]
906 uint8 Distribution;
907
908 [Description (
909 "Language used in the associated information.")]
910 string Language;
911
912 [Description (
913 "Copyright for the associated information.")]
914 string Copyright;
915
916 [Description (
917 "Disclaimers about the associated information.")]
918 string Disclaimer;
919
920 [Description (
921 "Usage rights for the associated information.")]
922 string Rights;
923 };
924
925 karl 1.1
926 // ===================================================================
927 // PRS_AdminAssociation
928 // ===================================================================
929 [Association, Version ( "2.6.0" ), Description (
930 "Associates PRS_Administrative data with any object derived "
931 "from PRS_ExchangeElement.")]
932 class PRS_AdminAssociation : CIM_Dependency {
933
934 [Override ( "Antecedent" ), Min ( 1 ), Description (
935 "The PRS_ExchangeElement.")]
936 PRS_ExchangeElement REF Antecedent;
937
938 [Override ( "Dependent" ), Description (
939 "The PRS_Administrative object.")]
940 PRS_Administrative REF Dependent;
941 };
942
943
944 // ===================================================================
945 // PRS_Revision
946 karl 1.1 // ===================================================================
947 [Version ( "2.6.0" ), Description (
948 "PRS_Revision records changes to the content.")]
949 class PRS_Revision : PRS_ExchangeElement {
950
951 [Description (
952 "The date of this revision.")]
953 datetime RevisionDate;
954
955 [Description (
956 "The name of the specific revision being made."),
957 ValueMap { "0", "1", "2", "254", "255" },
958 Values { "Create", "Update", "Delete", "Other", "Unknown" }]
959 uint8 ActivityName;
960
961 [Description (
962 "Type of revision activity. 'Technical' refers to a change "
963 "in content. 'Editorial' refers to a change in language or "
964 "style. 'Administrative' refers to information about the "
965 "object."),
966 ValueMap { "0", "1", "2", "254", "255" },
967 karl 1.1 Values { "Technical", "Editorial", "Administrative", "Other",
968 "Unknown" }]
969 uint8 ActivityType;
970
971 [Description (
972 "The current state of technical review. 'Open' means created "
973 "but not necessarily completed or resolved. 'Not Reviewed' "
974 "means contents have to be reviewed for accuracy and "
975 "consistency with other content. 'Reviewed' means review has "
976 "been completed. 'Approved' means formally approval to "
977 "certify the solution given the specific status of the "
978 "contents."),
979 ValueMap { "0", "1", "2", "3", "254", "255" },
980 Values { "Open", "Not Reviewed", "Reviewed", "Approved",
981 "Other", "Unknown" }]
982 uint8 TechnicalStatus;
983
984 [Description (
985 "The current state of editorial review. 'In Progress' means "
986 "the content is in the process of being developed. 'Draft' "
987 "means the content is complete but unedited. 'Reviewed' "
988 karl 1.1 "means the review has been completed. 'Published' means the "
989 "contents have been released."),
990 ValueMap { "0", "1", "2", "3", "254", "255" },
991 Values { "In_Progress", "Draft", "Reviewed", "Published",
992 "Other", "Unknown" }]
993 uint8 EditorialStatus;
994
995 [Override ( "Description" ), Description (
996 "Text description of what was done in this revision.")]
997 string Description;
998 };
999
1000
1001 // ===================================================================
1002 // PRS_AdministrativeRevision
1003 // ===================================================================
1004 [Association, Aggregation, Version ( "2.8.0" ), Description (
1005 "Associates PRS_Administrative with PRS_Revision.")]
1006 class PRS_AdministrativeRevision : CIM_HostedDependency {
1007
1008 [Aggregate, Override ( "Antecedent" ), Min ( 1 ), Max ( 1 ),
1009 karl 1.1 Description (
1010 "The PRS_Administrative.")]
1011 PRS_Administrative REF Antecedent;
1012
1013 [Override ( "Dependent" ), Description (
1014 "The PRS_Revision.")]
1015 PRS_Revision REF Dependent;
1016 };
1017
1018
1019 // ===================================================================
1020 // PRS_Contact
1021 // ===================================================================
1022 [Version ( "2.6.0" ), Description (
1023 "PRS_Contact is used to anchor associations to PRS_Person and "
1024 "PRS_Orgnaization. PRS_Contact is also used to anchor "
1025 "associations to PRS_Revision and PRS_Resolution, as well as "
1026 "PRS_ServiceIncident.")]
1027 class PRS_Contact : PRS_ExchangeElement {
1028 };
1029
1030 karl 1.1
1031 // ===================================================================
1032 // PRS_ContactItem
1033 // ===================================================================
1034 [Abstract, Version ( "2.6.0" ), Description (
1035 "PRS_ContactItem is the abstract root class for PRS_Person and "
1036 "PRS_Organization. It provides a common anchor point for the "
1037 "PRS_ContactContactItem association.")]
1038 class PRS_ContactItem : PRS_ExchangeElement {
1039 };
1040
1041
1042 // ===================================================================
1043 // PRS_AdministrativeContact
1044 // ===================================================================
1045 [Association, Aggregation, Version ( "2.6.0" ), Description (
1046 "Associates PRS_Administrative and PRS_Contact.")]
1047 class PRS_AdministrativeContact : CIM_Dependency {
1048
1049 [Aggregate, Override ( "Antecedent" ), Min ( 1 ), Description (
1050 "The PRS_Administrative instance.")]
1051 karl 1.1 PRS_Administrative REF Antecedent;
1052
1053 [Override ( "Dependent" ), Min ( 1 ), Description (
1054 "The PRS_Contact.")]
1055 PRS_Contact REF Dependent;
1056 };
1057
1058
1059 // ===================================================================
1060 // PRS_RevisionContact
1061 // ===================================================================
1062 [Association, Aggregation, Version ( "2.6.0" ), Description (
1063 "Associates PRS_Revision and PRS_Contact.")]
1064 class PRS_RevisionContact : CIM_Dependency {
1065
1066 [Aggregate, Override ( "Antecedent" ), Description (
1067 "The PRS_Revision.")]
1068 PRS_Revision REF Antecedent;
1069
1070 [Override ( "Dependent" ), Min ( 1 ), Description (
1071 "The PRS_Contact.")]
1072 karl 1.1 PRS_Contact REF Dependent;
1073 };
1074
1075
1076 // ===================================================================
1077 // PRS_Organization
1078 // ===================================================================
1079 [Version ( "2.6.0" ), Description (
1080 "PRS_Organization describes a PRS_Contact's organization name "
1081 "and business.")]
1082 class PRS_Organization : PRS_ContactItem {
1083
1084 [Description (
1085 "The name of the organization.")]
1086 string Name;
1087
1088 [Description (
1089 "Description of organization's primary business.")]
1090 string Business;
1091 };
1092
1093 karl 1.1
1094 // ===================================================================
1095 // PRS_Person
1096 // ===================================================================
1097 [Version ( "2.6.0" ), Description (
1098 "Information about a personal contact.")]
1099 class PRS_Person : PRS_ContactItem {
1100
1101 [Description (
1102 "Contact's first name.")]
1103 string FirstName;
1104
1105 [Description (
1106 "Contact's last name.")]
1107 string LastName;
1108
1109 [Description (
1110 "How the contact is addressed, i.e. Dr., Mr., Ms., Mrs., "
1111 "etc.")]
1112 string Salutation;
1113
1114 karl 1.1 [Description (
1115 "Contact's business title.")]
1116 string Title;
1117
1118 [Description (
1119 "Description of the contact. For example, they may have "
1120 "responsibilities not apparent from their title.")]
1121 string ContactType;
1122
1123 [Description (
1124 "Contact's preferred communication method. See the "
1125 "PRS_Location.LocationType property."),
1126 ValueMap { "0", "1", "2", "3", "4", "254", "255" },
1127 Values { "Primary_Voice", "Alternate_Voice", "Fax", "Email",
1128 "URL", "Other", "Unknown" }]
1129 uint8 CommunicationMode;
1130 };
1131
1132
1133 // ===================================================================
1134 // PRS_ContactContactItem
1135 karl 1.1 // ===================================================================
1136 [Association, Abstract, Version ( "2.6.0" ), Description (
1137 "Abstract root class to associate PRS_Person or "
1138 "PRS_Organization and PRS_Contact.")]
1139 class PRS_ContactContactItem : CIM_Dependency {
1140
1141 [Override ( "Antecedent" ), Min ( 1 ), Description (
1142 "The PRS_Contact.")]
1143 PRS_Contact REF Antecedent;
1144
1145 [Override ( "Dependent" ), Min ( 1 ), Description (
1146 "The PRS_ContactItem, either PRS_Person or PRS_Organization. "
1147 "There is always at least one PRS_ContactItem, however it "
1148 "may be either a PRS_Person or PRS_Organization. For that "
1149 "reason, there is a minimum cardinality of one for this "
1150 "property, but a minimum cardinality of zero in the classes "
1151 "derived from this class.")]
1152 PRS_ContactItem REF Dependent;
1153 };
1154
1155
1156 karl 1.1 // ===================================================================
1157 // PRS_ContactOrganization
1158 // ===================================================================
1159 [Association, Version ( "2.6.0" ), Description (
1160 "Associates PRS_Contact and PRS_Organization.")]
1161 class PRS_ContactOrganization : PRS_ContactContactItem {
1162
1163 [Override ( "Antecedent" ), Min ( 1 ), Description (
1164 "The PRS_Contact.")]
1165 PRS_Contact REF Antecedent;
1166
1167 [Override ( "Dependent" ), Min ( 1 ), Description (
1168 "The PRS_Organization.")]
1169 PRS_Organization REF Dependent;
1170 };
1171
1172
1173 // ===================================================================
1174 // PRS_ContactPerson
1175 // ===================================================================
1176 [Association, Version ( "2.6.0" ), Description (
1177 karl 1.1 "Associates PRS_Contact and PRS_Person.")]
1178 class PRS_ContactPerson : PRS_ContactContactItem {
1179
1180 [Override ( "Antecedent" ), Min ( 1 ), Description (
1181 "The PRS_Contact.")]
1182 PRS_Contact REF Antecedent;
1183
1184 [Override ( "Dependent" ), Min ( 1 ), Description (
1185 "The PRS_Person.")]
1186 PRS_Person REF Dependent;
1187 };
1188
1189
1190 // ===================================================================
1191 // PRS_Address
1192 // ===================================================================
1193 [Version ( "2.6.0" ), Description (
1194 "Provides address information for PRS_ContactItem.")]
1195 class PRS_Address : PRS_ExchangeElement {
1196
1197 [Description (
1198 karl 1.1 "The type of address."),
1199 ValueMap { "0", "1", "2", "3", "254", "255" },
1200 Values { "Primary", "Shipping", "Billing", "Service", "Other",
1201 "Unknown" }]
1202 uint8 AddressType;
1203
1204 [Description (
1205 "First line of address information.")]
1206 string Address1;
1207
1208 [Description (
1209 "Second line of address information.")]
1210 string Address2;
1211
1212 [Description (
1213 "Third line of address information.")]
1214 string Address3;
1215
1216 [Description (
1217 "Fourth line of address information.")]
1218 string Address4;
1219 karl 1.1
1220 [Description (
1221 "The city.")]
1222 string City;
1223
1224 [Description (
1225 "The specific region, such as state or province.")]
1226 string Region;
1227
1228 [Description (
1229 "The country's postal code for the address.")]
1230 string PostalCode;
1231
1232 [Description (
1233 "The time zone of the address.")]
1234 string TimeZone;
1235
1236 [Description (
1237 "The country code, based on ISO/IEC 3166.")]
1238 string Country;
1239 };
1240 karl 1.1
1241
1242 // ===================================================================
1243 // PRS_ContactItemAddress
1244 // ===================================================================
1245 [Association, Version ( "2.6.0" ), Description (
1246 "Associates PRS_ContactItem with PRS_Address.")]
1247 class PRS_ContactItemAddress : CIM_Dependency {
1248
1249 [Override ( "Antecedent" ), Min ( 1 ), Description (
1250 "The PRS_ContactItem.")]
1251 PRS_ContactItem REF Antecedent;
1252
1253 [Override ( "Dependent" ), Description (
1254 "The PRS_Address.")]
1255 PRS_Address REF Dependent;
1256 };
1257
1258
1259 // ===================================================================
1260 // PRS_Location
1261 karl 1.1 // ===================================================================
1262 [Version ( "2.6.0" ), Description (
1263 "PRS_Location describes the location of a PRS_Address.")]
1264 class PRS_Location : PRS_ExchangeElement {
1265
1266 [Description (
1267 "The type of location."),
1268 ValueMap { "0", "1", "2", "3", "4", "254", "255" },
1269 Values { "Primary_Voice", "Alternate_Voice", "Fax", "Email",
1270 "URL", "Other", "Unknown" }]
1271 uint8 LocationType;
1272
1273 [Description (
1274 "The specific location.")]
1275 string LocationID;
1276 };
1277
1278
1279 // ===================================================================
1280 // PRS_AddressLocation
1281 // ===================================================================
1282 karl 1.1 [Association, Version ( "2.6.0" ), Description (
1283 "Associates PRS_Address and PRS_Location.")]
1284 class PRS_AddressLocation : CIM_Dependency {
1285
1286 [Override ( "Antecedent" ), Min ( 1 ), Description (
1287 "The PRS_Address.")]
1288 PRS_Address REF Antecedent;
1289
1290 [Override ( "Dependent" ), Description (
1291 "The PRS_Location.")]
1292 PRS_Location REF Dependent;
1293 };
1294
1295
1296 // ===================================================================
1297 // PRS_Attachment
1298 // ===================================================================
1299 [Version ( "2.6.0" ), Description (
1300 "PRS_Attachment describes file attachments. A PRS_Attachment "
1301 "may be associated to any object derived from "
1302 "PRS_ExchangeElement. PRS_Attachment is used to attach objects "
1303 karl 1.1 "of any type including binary files, ASCII documents, or URLs. "
1304 "Only one object may be attached per PRS_Attachment. \n"
1305 "\n"
1306 "The actual attachment carried by the Attachment object is "
1307 "included by one of two methods: by reference or by value as "
1308 "embedded data. A 'by reference' approach links indirectly to "
1309 "the attachment through the use of a string identifier, e.g. a "
1310 "file name. An 'embedded data' approach means the actual binary "
1311 "data is included in PRS_Attachment.")]
1312 class PRS_Attachment : PRS_ExchangeElement {
1313
1314 [Description (
1315 "If the attachment is not embedded, where the attachment is "
1316 "located.")]
1317 string AttachmentReference;
1318
1319 [Description (
1320 "Protocol required to read the attachment (e.g., http).")]
1321 string Protocol;
1322
1323 [Description (
1324 karl 1.1 "The file format of the attachment.")]
1325 string Format;
1326
1327 [Description (
1328 "The size of the attachment in bytes.")]
1329 string AttachmentSize;
1330
1331 [Description (
1332 "The attachment itself, if embedded.")]
1333 string AttachmentObject;
1334
1335 [Description (
1336 "The purpose of the attachment, as related to the diagnosis. "
1337 "'Instructions' are compilable code. 'Background' is "
1338 "descriptive information. 'Log' is information captured in a "
1339 "log file."),
1340 ValueMap { "0", "1", "2", "254", "255" },
1341 Values { "Instructions", "Background", "Log", "Unknown",
1342 "Undefined" }]
1343 uint8 AttachmentType;
1344
1345 karl 1.1 [Description (
1346 "The displayable attachment identifier. Used to define what "
1347 "will appear as the name of the attachment, as opposed to "
1348 "the specific attachment file name or URL.")]
1349 string AttachmentName;
1350 };
1351
1352
1353 // ===================================================================
1354 // PRS_Attached
1355 // ===================================================================
1356 [Association, Version ( "2.6.0" ), Description (
1357 "Associates PRS_Attachment with PRS_ExchangeElement.")]
1358 class PRS_Attached : CIM_Dependency {
1359
1360 [Override ( "Antecedent" ), Description (
1361 "The PRS_Attachment.")]
1362 PRS_Attachment REF Antecedent;
1363
1364 [Override ( "Dependent" ), Min ( 1 ), Description (
1365 "The PRS_ExchangeElement.")]
1366 karl 1.1 PRS_ExchangeElement REF Dependent;
1367 };
1368
1369
1370 // ===================================================================
1371 // ===================================================================
1372 // Service Incident Exchange information
1373 // ===================================================================
1374 // ===================================================================
1375
1376 // ===================================================================
1377 // PRS_ServiceIncident
1378 // ===================================================================
1379 [Version ( "2.6.0" ), Description (
1380 "PRS_ServiceIncident contains the fundamental information "
1381 "related to a specific incident: its identity, status, "
1382 "priority, etc. The actual incident data, including specific "
1383 "transactions and resolution information, is contained in the "
1384 "objects associated with PRS_ServiceIncident. These include "
1385 "specific Problem, Resolution and Activity related objects "
1386 "accrued through the Transaction workflow.")]
1387 karl 1.1 class PRS_ServiceIncident : PRS_ExchangeElement {
1388
1389 [Description (
1390 "The unique identifier for this incident assigned by the "
1391 "Requester.")]
1392 string RequesterID;
1393
1394 [Description (
1395 "The unique identifier for this incident assigned by the "
1396 "Provider.")]
1397 string ProviderID;
1398
1399 [Description (
1400 "The state of the incident within the Service Incident "
1401 "Exchange Standard transaction model."),
1402 ValueMap { "0", "1", "2", "3", "4", "5", "6", "7", "254",
1403 "255" },
1404 Values { "Beginning_State", "Not_Entitled", "Entitled",
1405 "Problem_Submitted", "Open_Requester", "Open_Provider",
1406 "Closed_Pending_Confirmation", "Closed", "Other", "Unknown" }]
1407 uint8 CurrentState;
1408 karl 1.1
1409 [Description (
1410 "The severity of the incident as defined by the Requester. "
1411 "One is the most severe and five is the least severe."),
1412 ValueMap { "1", "2", "3", "4", "5" }]
1413 uint8 RequesterSeverity;
1414
1415 [Description (
1416 "The priority of the incident as defined by the Requester. "
1417 "One is the highest priority and five is the lowest "
1418 "priority."),
1419 ValueMap { "1", "2", "3", "4", "5" }]
1420 uint8 ProviderPriority;
1421
1422 [Description (
1423 "The explicit time the Requester expects a response.")]
1424 datetime ResponseTime;
1425
1426 [Description (
1427 "Status of the incident according to the workflow.")]
1428 string WorkflowStatus;
1429 karl 1.1
1430 [Description (
1431 "Additional general information about the incident.")]
1432 string Comment;
1433
1434 [Description (
1435 "Is the Requester entitled to service or not?"),
1436 ValueMap { "0", "1", "254", "255" },
1437 Values { "Yes", "No", "Other", "Unknown" }]
1438 uint8 Entitled;
1439
1440 [Description (
1441 "Was the last transaction was accepted or rejected?"),
1442 ValueMap { "0", "1", "254", "255" },
1443 Values { "Yes", "No", "Other", "Unknown" }]
1444 uint8 Acknowledge;
1445
1446 [Deprecated { "PRS_ServiceIncident.LastTransaction" },
1447 Description (
1448 "The use of the TransactionName property is deprecated. New "
1449 "Service Incidents should use the LastTransaction property "
1450 karl 1.1 "and set this property to NULL.")]
1451 string TransactionName;
1452
1453 [Description (
1454 "The name of the last transaction which was acknowledged."),
1455 ValueMap { "0", "1", "2", "3", "4", "5", "6", "7", "8", "9",
1456 "10", "11", "254", "255" },
1457 Values { "Service_Request", "Entitlement", "Problem_Submittal",
1458 "Accept_Problem", "Problem_Resolution",
1459 "Request_Problem_Information", "Provide_Problem_Information",
1460 "Provide_Admin_Information", "Query_Incident",
1461 "Confirm_Close", "Reject_Resolution", "Request_Closure",
1462 "Other", "Unknown" }]
1463 uint8 LastTransaction;
1464 };
1465
1466
1467 // ===================================================================
1468 // PRS_ServiceRequester
1469 // ===================================================================
1470 [Association, Version ( "2.6.0" ), Description (
1471 karl 1.1 "PRS_ServiceRequester associates a PRS_ServiceIncident with a "
1472 "PRS_Contact representing the entity requesting service. Note "
1473 "that the Contact class is used for both Requesters and "
1474 "Providers, the context is determined by which association "
1475 "exists.")]
1476 class PRS_ServiceRequester : CIM_Dependency {
1477
1478 [Override ( "Antecedent" ), Description (
1479 "The PRS_ServiceIncident.")]
1480 PRS_ServiceIncident REF Antecedent;
1481
1482 [Override ( "Dependent" ), Min ( 1 ), Max ( 1 ), Description (
1483 "The PRS_Contact.")]
1484 PRS_Contact REF Dependent;
1485 };
1486
1487
1488 // ===================================================================
1489 // PRS_ServiceProvider
1490 // ===================================================================
1491 [Association, Version ( "2.6.0" ), Description (
1492 karl 1.1 "Associates PRS_ServiceIncident to PRS_Contact to describe the "
1493 "Service Provider.")]
1494 class PRS_ServiceProvider : CIM_Dependency {
1495
1496 [Override ( "Antecedent" ), Description (
1497 "The PRS_ServiceIncident.")]
1498 PRS_ServiceIncident REF Antecedent;
1499
1500 [Override ( "Dependent" ), Min ( 1 ), Max ( 1 ), Description (
1501 "The PRS_Contact.")]
1502 PRS_Contact REF Dependent;
1503 };
1504
1505
1506 // ===================================================================
1507 // PRS_ServiceProblem
1508 // ===================================================================
1509 [Association, Version ( "2.6.0" ), Description (
1510 "Associates PRS_ServiceIncident to PRS_Problem to describe the "
1511 "Problem being submitted to the Service Provider.")]
1512 class PRS_ServiceProblem : CIM_Dependency {
1513 karl 1.1
1514 [Override ( "Antecedent" ), Min ( 1 ), Description (
1515 "The PRS_ServiceIncident.")]
1516 PRS_ServiceIncident REF Antecedent;
1517
1518 [Override ( "Dependent" ), Max ( 1 ), Description (
1519 "The PRS_Problem.")]
1520 PRS_Problem REF Dependent;
1521 };
1522
1523
1524 // ===================================================================
1525 // PRS_ServiceResolutionSolution
1526 // ===================================================================
1527 [Association, Aggregation, Version ( "2.6.0" ), Description (
1528 "Associates PRS_ServiceIncident to PRS_Solution to describe the "
1529 "Resolutions proposed by the Service Provider.")]
1530 class PRS_ServiceResolutionSolution : CIM_Dependency {
1531
1532 [Aggregate, Override ( "Antecedent" ), Description (
1533 "The PRS_ServiceIncident.")]
1534 karl 1.1 PRS_ServiceIncident REF Antecedent;
1535
1536 [Override ( "Dependent" ), Description (
1537 "The PRS_Solution. PRS_Solution must be associated with at "
1538 "least one Resolution.")]
1539 PRS_Solution REF Dependent;
1540 };
1541
1542
1543 // ===================================================================
1544 // PRS_Agreement
1545 // ===================================================================
1546 [Version ( "2.6.0" ), Description (
1547 "The agreement or contract referenced for entitlement to "
1548 "service.")]
1549 class PRS_Agreement : PRS_ExchangeElement {
1550
1551 [Description (
1552 "The identifier for the contract between the Request and the "
1553 "Provider. This property is set by the Requester prior to "
1554 "submitting a Service Request.")]
1555 karl 1.1 string ContractID;
1556
1557 [Description (
1558 "A brief description of the contract.")]
1559 string AgreementType;
1560 };
1561
1562
1563 // ===================================================================
1564 // PRS_ServiceAgreement
1565 // ===================================================================
1566 [Association, Version ( "2.6.0" ), Description (
1567 "Associates PRS_ServiceIncident to PRS_Agreement.")]
1568 class PRS_ServiceAgreement : CIM_Dependency {
1569
1570 [Override ( "Antecedent" ), Description (
1571 "The PRS_ServiceIncident.")]
1572 PRS_ServiceIncident REF Antecedent;
1573
1574 [Override ( "Dependent" ), Min ( 1 ), Max ( 1 ), Description (
1575 "The PRS_Agreement.")]
1576 karl 1.1 PRS_Agreement REF Dependent;
1577 };
1578
1579
1580 // ===================================================================
1581 // PRS_Activity
1582 // ===================================================================
1583 [Version ( "2.6.0" ), Description (
1584 "Describes the date of each transaction and the objects "
1585 "involved.")]
1586 class PRS_Activity : PRS_ExchangeElement {
1587
1588 [Deprecated { "PRS_Activity.NewKeys", "PRS_Activity.Deleted",
1589 "PRS_Activity.Modified" }, Description (
1590 "The key fields for the objects in the associated "
1591 "Transaction. The use of this property is deprecated. The "
1592 "PRS_SISService StartSISTransaction method uses the New, "
1593 "Modified and Deleted properties instead of this field. This "
1594 "field is set to NULL by the StartSISTransaction method if "
1595 "the other properties are used.")]
1596 string ParameterList;
1597 karl 1.1
1598 [Description (
1599 "The key fields for the objects added in the associated "
1600 "Transaction. This property is set by the PRS_SISService "
1601 "StartSISTransaction method.")]
1602 string NewKeys;
1603
1604 [Description (
1605 "The key fields for objects deleted in the associated "
1606 "Transaction. This property is set by the PRS_SISService "
1607 "StartSISTransaction method.")]
1608 string Deleted;
1609
1610 [Description (
1611 "The key fields for objects modified in the associated "
1612 "Transaction. This property is set by the PRS_SISService "
1613 "StartSISTransaction method.")]
1614 string Modified;
1615
1616 [Description (
1617 "The date of the Activity. This property is set by the "
1618 karl 1.1 "PRS_SISService StartSISTranasaction method.")]
1619 datetime LocalDate;
1620
1621 [Description (
1622 "Description of the activity performed.")]
1623 string ActionLog;
1624 };
1625
1626
1627 // ===================================================================
1628 // PRS_Transaction
1629 // ===================================================================
1630 [Version ( "2.6.0" ), Description (
1631 "PRS_Transaction represents a single transaction of the Service "
1632 "Incident workflow. A PRS_Transaction instance is created by "
1633 "the PRS_SISService StartSISTransaction method.")]
1634 class PRS_Transaction : PRS_ExchangeElement {
1635
1636 [Description (
1637 "The specific SIS transaction represented by this "
1638 "PRS_Transaction instance."),
1639 karl 1.1 ValueMap { "0", "1", "2", "3", "4", "5", "6", "7", "8", "9",
1640 "10", "11", "254", "255" },
1641 Values { "Service_Request", "Entitlement", "Problem_Submittal",
1642 "Accept_Problem", "Problem_Resolution",
1643 "Request_Problem_Information", "Provide_Problem_Information",
1644 "Provide_Admin_Information", "Query_Incident",
1645 "Confirm_Close", "Reject_Resolution", "Request_Closure",
1646 "Other", "Unknown" }]
1647 uint8 TransactionType;
1648
1649 [Description (
1650 "The current state of this transaction. This value is "
1651 "manipulated by the PRS_SISService:StartSISTransaction and "
1652 "SetSISCompletionStatus method implementations. This "
1653 "property is not intended to be written by management "
1654 "applications."),
1655 ValueMap { "0", "1", "2", "3" },
1656 Values { "Open", "Working", "Closed", "Notification_Pending" }]
1657 uint8 TransactionState;
1658
1659 [Description (
1660 karl 1.1 "The status of the transaction after it has reached the "
1661 "'Closed' state. A CompletionStatus of zero (0) means the "
1662 "tranasaction completed successfully. A non-zero "
1663 "CompletionStatus indicates the transaction did not complete "
1664 "successfully. Non-zero values are implementation-specific. "
1665 "While the transaction is 'Open' or 'Working' the "
1666 "CompletionStatus property shall be zero (0). See the "
1667 "description for PRS_SISService for the definition of the "
1668 "contents of this property.")]
1669 uint32 CompletionStatus;
1670 };
1671
1672
1673 // ===================================================================
1674 // PRS_SISService
1675 // ===================================================================
1676 [Version ( "2.6.0" ), Description (
1677 "The PRS_SISService is used as a class factory for "
1678 "PRS_Transactions.")]
1679 class PRS_SISService : CIM_Service {
1680
1681 karl 1.1 [Description (
1682 "When invoked on a local system, this method validates the "
1683 "objects in the local repository, to determine if they are "
1684 "sufficient for the indicated (input parameter) "
1685 "TransactionType. If not, an error is returned and no "
1686 "additional processing is performed. If the repository is "
1687 "successfully validated, this method creates a "
1688 "PRS_Transaction instance for return to the caller. \n"
1689 "\n"
1690 "The method also reviews the repository looking for new, "
1691 "modified or deleted objects. As these objects are located, "
1692 "their keys are appended to the related strings in the "
1693 "PRS_Activity instance referenced by another parameter of "
1694 "this method. \n"
1695 "\n"
1696 "After all the appropriate new, modified or deleted objects "
1697 "have been located, this method invokes the PRS_SISService's "
1698 "StartSISTransaction method on the remote system specified "
1699 "by the objects related to the Service Incident, associated "
1700 "with the PRS_Activity instance specified as a method "
1701 "parameter. The TransactionType and PRS_Activity REF is "
1702 karl 1.1 "forwarded to the remote system as method parameters as well "
1703 "as the PRS_Transaction REF for the instance created by this "
1704 "method. \n"
1705 "\n"
1706 "The remote system creates a child namespace using the "
1707 "PRS_Transaction REF for the name. The local system then "
1708 "transfers all of the new, modified and deleted objects to "
1709 "the namespace on the remote system. Once all objects have "
1710 "been successfully transferred, the PRS_SISService's "
1711 "EndSISTransaction method is invoked on the remote system "
1712 "with a Status value of zero to indicate that the remote "
1713 "system should attempt to commit the transaction to the "
1714 "remote repository. \n"
1715 "\n"
1716 "The remote system passes the results of the remote commit "
1717 "back to the originating system by invoking the "
1718 "PRS_SISService's SetSISCompletionStatus method on the "
1719 "system that originated the SIS transaction. The "
1720 "CompletionStatus method parameter indicates whether the "
1721 "remote commit was successful. If the CompletionStatis is "
1722 "zero, the remote commit was successful. If it was "
1723 karl 1.1 "unsuccessful, the objects were not applied to the remote "
1724 "repository and the CompletionStatus is non-zero, indicating "
1725 "the error. The local invocation of the SetSIS "
1726 "CompletionStatus method updates the specified "
1727 "PRS_Transaction's TransactionState to Closed and "
1728 "CompletionStatus to the value provided by the remote system "
1729 "in the CompletionStatus method parameter. \n"
1730 "\n"
1731 "In order to promote extensibility, the uint32 return values "
1732 "for PRS_SISService's methods and Status-related parameters "
1733 "are mapped into three sections. The first describes the "
1734 "type of value being reported. It indicates Error versus "
1735 "Notification, and Standard versus Vendor-Specific. \n"
1736 "\n"
1737 "The second section describes the source of the value. It "
1738 "indicates Method, Operating System, Repository, or "
1739 "Transport. In addition, this section indicates whether the "
1740 "value was created locally or remotely. \n"
1741 "\n"
1742 "The third section is the specific return value. \n"
1743 "\n"
1744 karl 1.1 "If all 32 bits of the return value are reset, the method "
1745 "completed successfully. Any other value indicates an error "
1746 "condition or notification. If D31 is set, the method did "
1747 "not complete successfully. If D31 is reset, but the rest of "
1748 "the return value is non-zero, this is a Notification that "
1749 "the operation did complete successfully, but that there is "
1750 "a conditon of which the caller should be aware. \n"
1751 "\n"
1752 "If D30 is set, the return value is vendor specific. If D30 "
1753 "is reset, the return value is defined by the standard. \n"
1754 "\n"
1755 "If D29 is set, the return value was generated by a remote "
1756 "system. If D29 is reset, the return value was generated "
1757 "locally. The bit is always set or reset by the local "
1758 "system. The local system sets the bit if it receives a "
1759 "non-zero return value from a remote method invocation. \n"
1760 "\n"
1761 "Bit D28 is reserved for future use and shall be reset on "
1762 "all return values. \n"
1763 "\n"
1764 "When there is an error or notification, D24 through D27 "
1765 karl 1.1 "indicate its source. The following sources are currently "
1766 "defined (D24 is the least significant bit below): \n"
1767 "0000 Method \n"
1768 "0001 Operating System \n"
1769 "0010 Repository \n"
1770 "0011 Transport \n"
1771 "All remaining values are reserved. \n"
1772 "\n"
1773 "Bits D16 through D23 are reserved for future use and shall "
1774 "be reset to zero. \n"
1775 "\n"
1776 "Bits D0 through D15 indicate the specific return value. If "
1777 "zero, all other bits in the return value must be zero, "
1778 "indicating successful completion of the method (or "
1779 "Transaction).")]
1780 uint32 StartSISTransaction (
1781 [IN, Description (
1782 "The specific SIS transaction represented by this "
1783 "instance."),
1784 ValueMap { "0", "1", "2", "3", "4", "5", "6", "7", "8", "9",
1785 "10", "11", "254", "255" },
1786 karl 1.1 Values { "Service_Request", "Entitlement",
1787 "Problem_Submittal", "Accept_Problem",
1788 "Problem_Resolution", "Request_Problem_Information",
1789 "Provide_Problem_Information",
1790 "Provide_Admin_Information", "Query_Incident",
1791 "Confirm_Close", "Reject_Resolution", "Request_Closure",
1792 "Other", "Unknown" }]
1793 uint8 TransactionType,
1794
1795 [IN, Description (
1796 "TransactionRef identifies the PRS_Transaction to commit "
1797 "or abort. If this property is NULL or does not identify "
1798 "an 'Open' transaction, this method returns an error.")]
1799 PRS_Activity REF ActivityRef,
1800
1801 [IN, OUT, Description (
1802 "ActivityRef associates a time and description of the "
1803 "activity involved in the service incident transaction.")]
1804 PRS_Transaction REF TransactionRef );
1805
1806 [Description (
1807 karl 1.1 "The EndSISTransaction method is used to handle committing "
1808 "or aborting a transaction. For commit, the method is "
1809 "invoked by a remote system when all of the objects "
1810 "associated with the transaction have been placed in the "
1811 "child namespace created by StartSISTransaction. \n"
1812 "\n"
1813 "For abort, the method cleans up the child namespace and "
1814 "closes the specified PRS_Transaction, setting the "
1815 "Transaction's CompletionStatus to the method parameter of "
1816 "the same name.")]
1817 uint32 EndSISTransaction (
1818
1819 [IN, Description (
1820 "Status indicates whether the transaction is to be "
1821 "committed or aborted. If Status is zero, the transaction "
1822 "is to be committed. If Status is non-zero, it indicates "
1823 "the transaction is to be aborted. If the transaction is "
1824 "being aborted, the Status field is passed back to the "
1825 "originating system as the CompletionStatus parameter for "
1826 "the PRS_SISService SetSISCompletionStatus method. See "
1827 "the description for PRS_SISService.StartSISTransaction "
1828 karl 1.1 "for the definition of the contents of this property.")]
1829 uint32 Status,
1830
1831 [IN, Description (
1832 "TransactionRef identifies the PRS_Transaction to commit "
1833 "or abort. If this property is NULL or does not identify "
1834 "an 'Open' transaction, this method returns an error.")]
1835 PRS_Transaction REF TransactionRef );
1836
1837 [Description (
1838 "SetSISCompletionStatus is used to signal the system that "
1839 "originated a PRS_Transaction that the remote system has "
1840 "completed processing of the transaction. If the processing "
1841 "was successful, as indicated by the CompletionStatus "
1842 "parameter, the local system resets the DirtyFlag for all of "
1843 "the objects identified in the PRS_Activity instance "
1844 "associated with the PRS_Transaction.")]
1845 uint32 SetSISCompletionStatus (
1846
1847 [IN, Description (
1848 "This parameter is used to set the CompletionStatus field "
1849 karl 1.1 "of the specified PRS_Transaction. If zero, the "
1850 "Transaction was completed successfully. If non-zero, an "
1851 "error occurred and the objects provided in "
1852 "StartSISTransaction were not submitted to the remote "
1853 "repository. See the description for "
1854 "PRS_SISService.StartSISTransaction for the definition of "
1855 "the contents of this property.")]
1856 uint32 CompletionStatus,
1857
1858 [IN, Description (
1859 "TransactionRef identifies the PRS_Transaction that has "
1860 "completed. If this property is NULL or does not identify "
1861 "an 'Open' transaction, this method returns an error.")]
1862 PRS_Transaction REF TransactionRef );
1863 };
1864
1865
1866 // ===================================================================
1867 // PRS_ServiceActivity
1868 // ===================================================================
1869 [Association, Aggregation, Version ( "2.6.0" ), Description (
1870 karl 1.1 "Associates PRS_ServiceIncident to PRS_Activity.")]
1871 class PRS_ServiceActivity : CIM_Dependency {
1872
1873 [Aggregate, Override ( "Antecedent" ), Min ( 1 ), Max ( 1 ),
1874 Description (
1875 "The PRS_ServiceIncident.")]
1876 PRS_ServiceIncident REF Antecedent;
1877
1878 [Override ( "Dependent" ), Description (
1879 "The PRS_Activity.")]
1880 PRS_Activity REF Dependent;
1881 };
1882
1883
1884 // ===================================================================
1885 // PRS_ActivityContact
1886 // ===================================================================
1887 [Association, Version ( "2.6.0" ), Description (
1888 "Associates PRS_Activity with PRS_Contact.")]
1889 class PRS_ActivityContact : CIM_Dependency {
1890
1891 karl 1.1 [Override ( "Antecedent" ), Description (
1892 "The PRS_Activity.")]
1893 PRS_Activity REF Antecedent;
1894
1895 [Override ( "Dependent" ), Max ( 1 ), Description (
1896 "The PRS_Contact.")]
1897 PRS_Contact REF Dependent;
1898 };
1899
1900
1901 // ===================================================================
1902 // PRS_ActivityResource
1903 // ===================================================================
1904 [Association, Aggregation, Version ( "2.6.0" ), Description (
1905 "Associates PRS_Activity with PRS_Resource.")]
1906 class PRS_ActivityResource : CIM_Dependency {
1907
1908 [Aggregate, Override ( "Antecedent" ), Min ( 1 ), Max ( 1 ),
1909 Description (
1910 "The PRS_Activity.")]
1911 PRS_Activity REF Antecedent;
1912 karl 1.1
1913 [Override ( "Dependent" ), Description (
1914 "The PRS_Resource.")]
1915 PRS_Resource REF Dependent;
1916 };
1917
1918
1919 // ===================================================================
1920 // PRS_ActivityTransaction
1921 // ===================================================================
1922 [Association, Version ( "2.6.0" ), Description (
1923 "Associates PRS_Activity with PRS_Transaction.")]
1924 class PRS_ActivityTransaction : CIM_Dependency {
1925
1926 [Override ( "Antecedent" ), Min ( 1 ), Max ( 1 ), Description (
1927 "The PRS_Activity.")]
1928 PRS_Activity REF Antecedent;
1929
1930 [Override ( "Dependent" ), Min ( 1 ), Max ( 1 ), Description (
1931 "The PRS_Transaction.")]
1932 PRS_Transaction REF Dependent;
1933 karl 1.1 };
1934
1935
1936 // ===================================================================
1937 // end of file
1938 // ===================================================================
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