1 karl 1.1 // ==================================================================
2 // Title: Exchange Standards MOF Specification
3 // Filename: CIM_Support27.MOF
4 // Version: 2.7.0 (CIM), 1.3 (Exchange Standard)
5 // Status: Preliminary
6 // Date: 07/07/2002
7 // ===================================================================
8 // Copyright 2000-2002 Distributed Management Task Force, Inc. (DMTF).
9 // All rights reserved.
10 // DMTF is a not-for-profit association of industry members dedicated
11 // to promoting enterprise and systems management and interoperability.
12 // DMTF specifications and documents may be reproduced for uses
13 // consistent with this purpose by members and non-members,
14 // provided that correct attribution is given.
15 // As DMTF specifications may be revised from time to time,
16 // the particular version and release date should always be noted.
17 //
18 // Implementation of certain elements of this standard or proposed
19 // standard may be subject to third party patent rights, including
20 // provisional patent rights (herein "patent rights"). DMTF makes
21 // no representations to users of the standard as to the existence
22 karl 1.1 // of such rights, and is not responsible to recognize, disclose, or
23 // identify any or all such third party patent right, owners or
24 // claimants, nor for any incomplete or inaccurate identification or
25 // disclosure of such rights, owners or claimants. DMTF shall have no
26 // liability to any party, in any manner or circumstance, under any
27 // legal theory whatsoever, for failure to recognize, disclose, or
28 // identify any such third party patent rights, or for such party's
29 // reliance on the standard or incorporation thereof in its product,
30 // protocols or testing procedures. DMTF shall have no liability to
31 // any party implementing such standard, whether such implementation
32 // is foreseeable or not, nor to any patent owner or claimant, and shall
33 // have no liability or responsibility for costs or losses incurred if
34 // a standard is withdrawn or modified after publication, and shall be
35 // indemnified and held harmless by any party implementing the
36 // standard from any and all claims of infringement by a patent owner
37 // for such implementations.
38 //
39 // For information about patents held by third-parties which have
40 // notified the DMTF that, in their opinion, such patent may relate to
41 // or impact implementations of DMTF standards, visit
42 // http://www.dmtf.org/about/policies/disclosures.php.
43 karl 1.1 // ===================================================================
44 // Description: The Solution Exchange Standard (SES) defines an object model
45 // for the exchange of knowledge. The Service Incident Exchange
46 // Standard (SIS) adds a transaction model to SES.
47 //
48 // The object classes below are listed in an order that
49 // avoids forward references. Required objects, defined
50 // by other working groups, are omitted.
51 // ===================================================================
52 // 07/07/2002 Re-declared the inherited Min (1) qualifier on Contact
53 // Organization and ContactPerson; Repeated Antecedent
54 // references where inherited (for clarification purposes
55 // only - no semantic change)
56 // 05/09/2002 Version 1.4
57 // CR836: Cleaned up formatting, Descriptions and MOF errors
58 // 03/19/2002 Version 1.3
59 // CR746: Add Version Qualifier
60 // 11/17/2000 Version 1.2j
61 // CR562: Changed property names using reserved words
62 // PRS_Resource.Type to ResourceType
63 // PRS_Attachment.Reference to AttachmentReference
64 karl 1.1 // PRS_Attachment.Size to AttachmentSize
65 // PRS_Attachment.Object to AttachmentObject
66 // PRS_Statement.Role to StatementRole
67 // PRS_Statement.Operator to StatementOperator
68 // PRS_Revision.Date to RevisionDate
69 // PRS_Activity.New to NewKeys
70 // PRS_Transaction.State to TransactionState
71 // CR563: Added deprecated qualifier to deprecated properties
72 // PRS_Transaction.TransactionName
73 // PRS_Activity.ParameterList
74 // Removed Description from PRS_Feature and PRS_Resource (already
75 // inherited from PRS_ExchangeElement)
76 // Added MinValue and MaxValue to the following:
77 // PRS_Problem.Likelihood
78 // PRS_Problem.Impact
79 // PRS_Resolution.Confidence
80 // PRS_Statement.Relevance
81 // Broke long lines over two lines
82 // 08/08/2000 Version 1.2i CR525
83 // Added missing Association qualifier to both PRS_ContactOrganization
84 // and PRS_ContactPerson.
85 karl 1.1 // 05/02/2000 Version 1.2h
86 // Converted all CIM_Dependency children to use original property names:
87 // Antecedent and Dependent
88 // 03/07/2000 Version 1.2g
89 // Added Association qualifier to all association classes
90 // Added spaces to end of descriptions where they were missing
91 // Added Notification_Pending state to PRS_Transaction State property
92 // 02/03/2000 Version 1.2f
93 // Added definitions for PRS_SISServices method return values and
94 // CompletionStatus parameters as well as PRS_Transaction CompletionStatus
95 // 01/26/2000 Version 1.2e
96 // Changed PRS_ExchangeElement description
97 // 01/21/2000 Version 1.2d
98 // Fixed spelling error in PRS_Category
99 // 01/20/2000 Version 1.2c
100 // Added ParameterList property back to PRS_Activity for backward
101 // compatibility
102 // Removed methods from PRS_Transaction and edited property descriptions
103 // Corrected data types of some properties to match specification (strings
104 // to uint8)
105 // Added some missing superclass references ( : CIM_Dependency)
106 karl 1.1 // 01/17/2000 Version 1.2b
107 // Reformatted MOF and expanded description fields
108 // Incorporated SIS Transactions using CIM over HTTP
109 // Added properties and methods to PRS_Transaction
110 // Added DirtyFlag to PRS_ExchangeElement
111 // Added PRS_SISService
112 //
113 // ==================================================================
114
115 #pragma Locale ("en-US")
116
117
118 // ==================================================================
119 // Compile prerequisite: Core MOF
120 // ==================================================================
121
122
123 // ==================================================================
124 // PRS_ExchangeElement
125 // ==================================================================
126 [Abstract, Version ("2.6.0"),
127 karl 1.1 Description (
128 "PRS_ExchangeElement is an abstract base class for all classes "
129 "in the Solution and Service Incident object model. As an "
130 "abstract class it is never instantiated. \n"
131 "\n"
132 "PRS_ExchangeElement exists to provide a single anchor point "
133 "for associations that may be made to any Solution or Service "
134 "Incident object. For example, Administrative or Attachment "
135 "instances may be associated with any object derived from "
136 "PRS_ExchangeElement. To support this generic association "
137 "capability, the PRS_AdminAssociation and PRS_Attached "
138 "associations both derive from the CIM_Dependency association "
139 "and override the Antecedent property of that class to be a "
140 "PRS_ExchangeElement REF.") ]
141 class PRS_ExchangeElement : CIM_ManagedElement {
142
143 [Key, Description (
144 "The PRSUniqueName property is a Globally Unique IDentifier "
145 "(GUID) also known as a Universally Unique IDentifier (UUID). "
146 "This property allows Solution and Service Incident objects "
147 "to be used by multiple Solutions or Service Incidents without "
148 karl 1.1 "duplication. In addition, all Solution or Service Incidents "
149 "containing a unique object are updated when the object is "
150 "updated.") ]
151 string PRSUniqueName;
152
153 [ValueMap {"0", "1", "2", "3"},
154 Values {"Clean", "New", "Modified", "Deleted"},
155 Description(
156 "The DirtyFlag is used by the SISService Start Transaction "
157 "method to determine whether an ExchangeElement has "
158 "been created, modified or deleted since the last Transaction. "
159 "Any object not marked 'Clean' is included in the next "
160 "Transaction. \n"
161 "\n"
162 "It is the responsibility of the entity creating, modifying or "
163 "deleting the object derived from ExchangeElement to set this "
164 "property appropriately. \n"
165 "\n"
166 "This property value is set to 'Clean' by an invocation of the "
167 "Transaction Complete method with a Status parameter of "
168 "zero (0).") ]
169 karl 1.1 uint8 DirtyFlag;
170 };
171
172
173 // =================================================================
174 // PRS_Solution
175 // ==================================================================
176 [Version ("2.6.0"),
177 Description (
178 "PRS_Solution is the root class of a set of associated classes "
179 "used to describe a single Solution. If a Solution is associated "
180 "with multiple Problems or Resolutions, all of the Problems "
181 "described are related to all of the Resolutions described. The "
182 "reverse is also true. All of the Resolutions described are "
183 "related to all of the Problems described in the Solution. \n"
184 "\n"
185 "PRS_Solution is directly associated to one or more of the "
186 "following classes: \n"
187 " PRS_Reference \n"
188 " PRS_Problem \n"
189 " PRS_Resolution") ]
190 karl 1.1 class PRS_Solution : PRS_ExchangeElement {
191
192 [Description ("The Solution title.") ]
193 string Title;
194
195 [Description ("A brief description of the Solution.") ]
196 string SolutionAbstract;
197
198 [ValueMap {"0", "1", "2", "254", "255"},
199 Values {"Reference", "Diagnostic", "How To", "Other", "Unknown"},
200 Description (
201 "The SolutionType suggests the type of knowledge contained "
202 "in the Solution. Depending on the type, the Solution may or "
203 "may not include particular objects. For example, a "
204 "'Reference' Solution describes non-diagnostic technical or "
205 "general information using PRS_Statement objects. A 'Diagnostic' "
206 "Solution includes one or more PRS_Problem and PRS_Resolution "
207 "objects. A 'How To' Solution describes how to solve a "
208 "particular Problem described by a PRS_Problem in a series of "
209 "sequential steps within a PRS_Resolution.") ]
210 uint8 SolutionType;
211 karl 1.1 };
212
213
214 // ==================================================================
215 // PRS_SolutionElement
216 // ==================================================================
217 [Abstract, Version ("2.6.0"),
218 Description (
219 "PRS_SolutionElement is an abstract base class for non-Category "
220 "objects that are associated with a Solution. This includes: \n"
221 " PRS_Reference \n"
222 " PRS_Problem \n"
223 " PRS_Resolution \n"
224 "\n"
225 "PRS_SolutionElement provides a common reference for these "
226 "objects to be associated with PRS_Expression objects through "
227 "the SolutionExpression association. \n"
228 "\n"
229 "In addition, all of the derived objects may be retrieved with a "
230 "single query for the common super-class.") ]
231 class PRS_SolutionElement : PRS_ExchangeElement {
232 karl 1.1 };
233
234
235 // ===================================================================
236 // PRS_Reference
237 // ===================================================================
238 [Version ("2.6.0"),
239 Description (
240 "PRS_Reference is a placeholder to support links between "
241 "PRS_Expression objects and a PRS_Solution. It does not "
242 "have any properties. A 'Reference' Solution uses PRS_Statement "
243 "objects to describe general, non-diagnostic knowledge and "
244 "may not include any PRS_Problem and PRS_Resolution instances.") ]
245 class PRS_Reference : PRS_SolutionElement {
246 };
247
248
249 // ===================================================================
250 // PRS_Problem
251 // ===================================================================
252 [Version ("2.6.0"),
253 karl 1.1 Description (
254 "PRS_Problem is the root object of a set of associated objects "
255 "that describe a Problem. One or more Problems may be associated "
256 "with a Solution. \n"
257 "\n"
258 "The Problem is described by PRS_Statement and PRS_Product "
259 "instances indirectly associated to the PRS_Problem through a "
260 "PRS_Expression.") ]
261 class PRS_Problem : PRS_SolutionElement {
262
263 [Description (
264 "The Likelihood describes the potential for the Problem to "
265 "occur. The value of this property shall be an integer value in "
266 "the range of 0 to 100, inclusive."),
267 MinValue (0), MaxValue (100) ]
268 uint16 Likelihood;
269
270 [Description (
271 "The Impact describes the severity of the problem. "
272 "The value of this property shall be an integer value in the "
273 "range of 0 to 100, inclusive."),
274 karl 1.1 MinValue (0), MaxValue (100) ]
275 uint16 Impact;
276 };
277
278
279 // ===================================================================
280 // PRS_Resolution
281 // ===================================================================
282 [Version ("2.6.0"),
283 Description (
284 "PRS_Resolution is the root object of a set of associated "
285 "objects that describe a the resolution to a Problem. One or "
286 "more Resolutions may be associated with a Solution. \n"
287 "\n"
288 "The Resolution is described by PRS_Statement and PRS_Product "
289 "instances indirectly associated to the PRS_Resolution through "
290 "a PRS_Expression.") ]
291 class PRS_Resolution : PRS_SolutionElement {
292
293 [Description (
294 "The Confidence describes the potential for the Resolution to "
295 karl 1.1 "correct the Problem or Problems associated with the "
296 "PRS_Solution. The value of this property shall be an integer "
297 "value in the range of 0 to 100, inclusive."),
298 MinValue (0), MaxValue (100) ]
299 uint16 Confidence;
300 };
301
302
303 // ===================================================================
304 // PRS_SolutionHasElement
305 // ===================================================================
306 [Association, Abstract, Aggregation, Version ("2.6.0"),
307 Description (
308 "PRS_SolutionHasElement is an abstract base class for associating "
309 "PRS_Solution with objects derived from PRS_SolutionElement. This "
310 "association class allows all PRS_Reference, PRS_Problem and "
311 "PRS_Resolution objects to be retrieved with a single query.") ]
312 class PRS_SolutionHasElement : CIM_Dependency {
313
314 [Override ("Antecedent"), Aggregate, Min (1),
315 Description ("The PRS_Solution root object of the Solution.") ]
316 karl 1.1 PRS_Solution REF Antecedent;
317
318 [Override ("Dependent"),
319 Description (
320 "The PRS_Reference, PRS_Problem or PRS_Resolution aggregated "
321 "into the Solution by this association.") ]
322 PRS_SolutionElement REF Dependent;
323 };
324
325
326 // ===================================================================
327 // PRS_SolutionReference
328 // ===================================================================
329 [Association, Aggregation, Version ("2.6.0"),
330 Description (
331 "PRS_SolutionReference aggregates a Reference into a "
332 "Solution.") ]
333 class PRS_SolutionReference : PRS_SolutionHasElement {
334
335 [Override ("Antecedent"), Aggregate, Min (1),
336 Description ("The PRS_Solution root object of the Solution.") ]
337 karl 1.1 PRS_Solution REF Antecedent;
338
339 [Override ("Dependent"),
340 Description ("The PRS_Reference aggregated into the Solution.") ]
341 PRS_Reference REF Dependent;
342 };
343
344
345 // ===================================================================
346 // PRS_SolutionProblem
347 // ===================================================================
348 [Association, Aggregation, Version ("2.6.0"),
349 Description (
350 "PRS_SolutionProblem aggregates a Problem into a Solution.") ]
351 class PRS_SolutionProblem : PRS_SolutionHasElement {
352
353 [Override ("Antecedent"), Aggregate, Min (1),
354 Description ("The PRS_Solution root object of the Solution.") ]
355 PRS_Solution REF Antecedent;
356
357 [Override ("Dependent"),
358 karl 1.1 Description ("The PRS_Problem aggregated into the Solution.") ]
359 PRS_Problem REF Dependent;
360 };
361
362
363 // ===================================================================
364 // PRS_SolutionResolution
365 // ===================================================================
366 [Association, Aggregation, Version ("2.6.0"),
367 Description (
368 "PRS_SolutionResolution aggregates a Resolution into a "
369 "Solution.") ]
370 class PRS_SolutionResolution : PRS_SolutionHasElement {
371
372 [Override ("Antecedent"), Aggregate, Min (1),
373 Description ("The PRS_Solution root object of the Solution.") ]
374 PRS_Solution REF Antecedent;
375
376 [Override ("Dependent"),
377 Description ("The PRS_Solution aggregated into the Solution.") ]
378 PRS_Resolution REF Dependent;
379 karl 1.1 };
380
381
382 // =================================================================
383 // PRS_Category
384 // ==================================================================
385 [Version ("2.6.0"),
386 Description (
387 "PRS_Category is used to classify the components of a "
388 "Solution. Hierarchical classifications are created by "
389 "associating PRS_CategoryParentChild with multiple "
390 "PRS_Category instances.") ]
391 class PRS_Category : PRS_ExchangeElement {
392
393 [Description (
394 "The specific value for the category. For example, 'HP "
395 "Laserjet' would be a value for a category containing "
396 "printer names.") ]
397 string CategoryContents;
398
399 [Description (
400 karl 1.1 "The type of category. Used to give additional semantics to "
401 "the category. For example, a Category of Type 'Printers' "
402 "would qualify the list of category values for a list of "
403 "printers. \n"
404 "\n"
405 "Note: the relationship of Category Type to Category Value "
406 "expresses no intrinsic hierarchy. If a tree of relationships "
407 "exists to define categories and sub-categories, this should be "
408 "defined using CategoryParentChild associations.") ]
409 string CategoryType;
410 };
411
412
413 // ===================================================================
414 // PRS_SolutionCategory
415 // ===================================================================
416 [Association, Version ("2.6.0"),
417 Description (
418 "PRS_SolutionCategory associates PRS_Solution with a PRS_Category "
419 "for classification purposes.") ]
420 class PRS_SolutionCategory : CIM_Dependency {
421 karl 1.1
422 [Override ("Antecedent"), Min (1),
423 Description ("The PRS_Solution being classified.") ]
424 PRS_Solution REF Antecedent;
425
426 [Override ("Dependent"),
427 Description (
428 "The specific PRS_Category being used to classify the Solution.") ]
429 PRS_Category REF Dependent;
430 };
431
432
433 // ===================================================================
434 // PRS_Categorization
435 // ===================================================================
436 [Association, Version ("2.6.0"),
437 Description (
438 "PRS_Categorization associates PRS_Reference, PRS_Problem "
439 "or PRS_Resolution with a PRS_Category for classification "
440 "purposes. For example, a Category named 'Printing Issues' "
441 "can be defined for a Problem using the Categorization "
442 karl 1.1 "association between a PRS_Problem and a PRS_Category.") ]
443 class PRS_Categorization : CIM_Dependency {
444
445 [Override ("Antecedent"),
446 Description ("The PRS_Category used for classification.") ]
447 PRS_Category REF Antecedent;
448
449 [Override ("Dependent"), Min (1),
450 Description (
451 "The specific PRS_Reference, PRS_Problem or PRS_Resolution "
452 "classified by this association.") ]
453 PRS_SolutionElement REF Dependent;
454 };
455
456
457 // ===================================================================
458 // PRS_CategoryParentChild
459 // ===================================================================
460 [Association, Version ("2.6.0"),
461 Description(
462 "PRS_CategoryParentChild is used to define classification "
463 karl 1.1 "hierarchies.") ]
464 class PRS_CategoryParentChild : CIM_Dependency {
465
466 [Override ("Antecedent"),
467 Description ("The parent PRS_Category used for classification.") ]
468 PRS_Category REF Antecedent;
469
470 [Override ("Dependent"),
471 Description ("The child PRS_Category used for classification.") ]
472 PRS_Category REF Dependent;
473 };
474
475
476 // =================================================================
477 // PRS_ExpressionElement
478 // ==================================================================
479 [Abstract, Version ("2.6.0"),
480 Description (
481 "PRS_ExpressionElement is an abstract base class for PRS_Products "
482 "and PRS_Statements. It provides a common association point for "
483 "objects associated with PRS_Expressions.") ]
484 karl 1.1 class PRS_ExpressionElement : PRS_ExchangeElement {
485 };
486
487
488 // =================================================================
489 // PRS_Expression
490 // ==================================================================
491 [Version ("2.6.0"),
492 Description (
493 "PRS_Expression defines a specific relationship between "
494 "PRS_ExpressionElements associated with PRS_SolutionElements.") ]
495 class PRS_Expression : PRS_ExpressionElement {
496
497 [Description (
498 "The operator to be used with the associated PRS_Expression"
499 "Elements. The 'AND', 'OR' and 'NOT' operators are the only "
500 "operators currently defined by the standard. (They must be "
501 "used as uppercase strings.) Note that this is a "
502 "vendor-extensible property - so that additional operators "
503 "can be defined and used in implementations.") ]
504 string Relation;
505 karl 1.1 };
506
507
508 // =================================================================
509 // PRS_Product
510 // ==================================================================
511 [Version ("2.6.0"),
512 Description (
513 "PRS_Product is used to describe a single product to associate "
514 "with a PRS_Expression.") ]
515 class PRS_Product : PRS_ExpressionElement {
516
517 [Description ("The vendor of the product.") ]
518 string Vendor;
519
520 [Description ("The make and or model of the product.") ]
521 string ProductName;
522
523 [Description ("The version of the product.") ]
524 string Version;
525
526 karl 1.1 [Description (
527 "The order of relevance of this product to an associated "
528 "PRS_SolutionElement (which includes PRS_Reference, PRS_Problem "
529 "or PRS_Resolution).") ]
530 string Order;
531 };
532
533
534 // =================================================================
535 // PRS_Statement
536 // ==================================================================
537 [Version ("2.6.0"),
538 Description (
539 "PRS_Statement contains the text describing a problem, any "
540 "relevant background information, and its resolution. "
541 "Statements are units of text ranging from brief sentences or "
542 "phrases to paragraphs or pages. There is no limit to the number "
543 "of PRS_Statements within a Solution, as long as they support the "
544 "intent and focus of their root class. Root classes include: "
545 "PRS_Reference, PRS_Problem or PRS_Resolution. \n"
546 "\n"
547 karl 1.1 "PRS_Statements may be grouped together to build compound "
548 "'sentences'. For example, \n"
549 " StatementA = Printer output is blotchy. \n"
550 " StatementB = Print jobs per day are less than 50. \n"
551 " ExpressionA = StatementA AND StatementB.") ]
552 class PRS_Statement : PRS_ExpressionElement {
553
554 [ValueMap {"0", "1", "2", "3", "4", "5", "6", "7", "8", "9",
555 "10", "11", "254", "255"},
556 Values {"Description", "Symptom", "Error_Message", "Objective",
557 "Evidence", "Cause", "Work_Around", "Fix", "Answer",
558 "Keyword", "Changes", "Title", "Other", "Unknown"},
559 Description (
560 "StatementRole describes how the PRS_Statement relates to the "
561 "larger context. For example, is the PRS_Statement describing "
562 "a Fix or a Symptom? 'Description' is generic text without a "
563 "specific diagnostic application. 'Symptom' describes initial "
564 "observable incident or behavior that the user reports. "
565 "'Error_Message' is a specific type of symptom that the user "
566 "reports, describing the specific error condition. 'Objective' "
567 "is what the user wants to accomplish, often expressed as a "
568 karl 1.1 "positive condition. FOr example, how to print on a network. "
569 "'Evidence' is information that is collected to diagnose the "
570 "problem after the symptom is reported. 'Cause' is a "
571 "description of the underlying facts or factors that engender "
572 "or relate this behavior. 'Work_around' is information that "
573 "lets the user work, but does not correct the problem completely. "
574 "'Fix' is information that fixes the problem completely. "
575 "'Answer' is the information given to the user such as steps to "
576 "perform, wording to support their environment and understanding. "
577 "'Keyword' is a specific classification using defined words or "
578 "phrases. 'Changes' describe recent changes in the environment "
579 "which could affect the problem or resolution. 'Title is the "
580 "title applying to associated PRS_Statements (usually associated "
581 "via an 'and' expression.") ]
582 uint8 StatementRole;
583
584 [Description ("The descriptive text used for the PRS_Statement.") ]
585 string Text;
586
587 [Description (
588 "When the PRS_Adminstrative object indicates Level 2 compliance, "
589 karl 1.1 "StatementOperator describes the relationship between an associated "
590 "PRS_Feature and the FeatureValue property. This property is "
591 "ignored if there is no PRS_Feature associated with this "
592 "PRS_Statement.") ]
593 string StatementOperator;
594
595 [Description (
596 "When the PRS_Adminstrative object indicates Level 2 compliance, "
597 "FeatureValue is the specific value selected from the associated "
598 "PRS_Feature. This property is ignored if there is no PRS_Feature "
599 "associated with this PRS_Statement.") ]
600 string FeatureValue;
601
602 [Description (
603 "Order is used to sequence PRS_Statements associated "
604 "with a single PRS_Expression to allow a Consumer to process "
605 "the information in the order desired by the Producer.") ]
606 string Order;
607
608 [Description (
609 "Importance of this Statement. The value of this property shall "
610 karl 1.1 "be an integer value in the range of 0 to 100, inclusive."),
611 MinValue (0), MaxValue (100) ]
612 uint16 Relevance;
613 };
614
615
616 // =================================================================
617 // PRS_Feature
618 // ==================================================================
619 [Version ("2.6.0"),
620 Description (
621 "PRS_Feature is used for structured diagnostic data, including "
622 "specific data values like steps or conditions. For example, "
623 "consider a PRS_Statement with a Text property value of: \n"
624 " Print jobs per day are less than 50\n"
625 "\n"
626 "This could be described using a PRS_Feature as follows: \n"
627 " Description: 'Print jobs per day' \n"
628 " Prompt: 'How many print jobs per day?' \n"
629 " ValidValues: '10' '50' '100' \n"
630 " DataType: 'Integer' \n"
631 karl 1.1 "\n"
632 "The associated PRS_Statement would contain: \n"
633 " Operator: '<' \n"
634 " FeatureValue: '50' \n") ]
635 class PRS_Feature : PRS_ExchangeElement {
636
637 [Description ("Prompt presented through user interface.") ]
638 string Prompt;
639
640 [Description ("Valid values for this PRS_Feature.") ]
641 string ValidValues;
642
643 [ValueMap {"0", "1", "2", "3", "4", "5", "254", "255"},
644 Values {"String", "Integer", "Float", "Date/Time", "Boolean",
645 "Binary", "Other", "Unknown"},
646 Description (
647 "Data type used for PRS_Statement FeatureValue property.") ]
648 uint8 DataType;
649 };
650
651
652 karl 1.1 // =================================================================
653 // PRS_Resource
654 // ==================================================================
655 [Version ("2.6.0"),
656 Description (
657 "Each PRS_Resolution may have an associated cost of implementation. "
658 "This cost may have several components such as time, material "
659 "costs, labor cost, etc. To capture these costs, a PRS_Resouce is "
660 "associated with a PRS_Resolution. For Service Incidents, one or "
661 "more PRS_Resource objects may be associated with an Activity.") ]
662 class PRS_Resource : PRS_ExchangeElement {
663
664 [Description ("A string describing the type of resource.") ]
665 string ResourceType;
666
667 [Description ("Number of units of resource used.") ]
668 uint16 Quantity;
669
670 [Description ("Unit of measure for this resource.") ]
671 string Units;
672 };
673 karl 1.1
674
675 // ===================================================================
676 // PRS_ExpressionLink
677 // ===================================================================
678 [Association, Aggregation, Version ("2.6.0"),
679 Description (
680 "Associates a PRS_Expression with PRS_ExpressionElements "
681 "such as PRS_Expression, PRS_Product, and PRS_Statement.") ]
682 class PRS_ExpressionLink : CIM_Dependency {
683
684 [Aggregate, Override ("Antecedent"),
685 Min (1), Description ("The parent PRS_Expression.") ]
686 PRS_Expression REF Antecedent;
687
688 [Override ("Dependent"), Min (1),
689 Description (
690 "The child PRS_ExpressionElement, either a PRS_Expression, "
691 "PRS_Product or PRS_Statement.") ]
692 PRS_ExpressionElement REF Dependent;
693 };
694 karl 1.1
695
696 // ===================================================================
697 // PRS_ProductParentChild
698 // ===================================================================
699 [Association, Aggregation, Version ("2.6.0"),
700 Description (
701 "Products may exist in a hierarchy of relationships with related "
702 "Products. If a Producer deems these hierarchy relationships "
703 "are relevant to the current Problem or Resolution, then the "
704 "position of the Product in a hierarchy can be implied using one "
705 "of two types of relationships: 'is a' and 'has a'. An 'is a' "
706 "relationship implies a classification, such as versioning or "
707 "typing. A 'has a' relationship implies that one product contains "
708 "another. The PRS_ProductParentChild association is used to imply "
709 "an 'is a' hierarchy. Use the ProductComponent association to "
710 "imply 'has a' relationships.") ]
711 class PRS_ProductParentChild : CIM_Dependency {
712
713 [Aggregate, Override ("Antecedent"),
714 Description ("The parent PRS_Product.") ]
715 karl 1.1 PRS_Product REF Antecedent;
716
717 [Override ("Dependent"),
718 Description ("The child PRS_Product.") ]
719 PRS_Product REF Dependent;
720 };
721
722
723 // ===================================================================
724 // PRS_ProductComponent
725 // ===================================================================
726 [Association, Aggregation, Version ("2.6.0"),
727 Description (
728 "PRS_ProductComponent is used to describe 'has a' relationships "
729 "between Products and their components parts. See "
730 "PRS_ProductParentChild for 'is a' relationships.") ]
731 class PRS_ProductComponent : CIM_Dependency {
732
733 [Aggregate, Override ("Antecedent"),
734 Description ("The PRS_Product which contains the component.") ]
735 PRS_Product REF Antecedent;
736 karl 1.1
737 [Override ("Dependent"),
738 Description ("The component PRS_Product.") ]
739 PRS_Product REF Dependent;
740 };
741
742
743 // ===================================================================
744 // PRS_ProductAsset
745 // ===================================================================
746 [Association, Version ("2.6.0"),
747 Description (
748 "PRS_ProductAsset is used to provide specific information about "
749 "a PRS_Product. PRS_ProductAsset associates this information to a "
750 "PRS_Product using one or more Statements associated to a "
751 "PRS_Expression.") ]
752 class PRS_ProductAsset : CIM_Dependency {
753
754 [Override ("Antecedent"),
755 Description ("The product.") ]
756 PRS_Product REF Antecedent;
757 karl 1.1
758 [Override ("Dependent"),
759 Description ("The expression.") ]
760 PRS_Expression REF Dependent;
761 };
762
763
764 // ===================================================================
765 // PRS_StatementFeature
766 // ===================================================================
767 [Association, Version ("2.6.0"),
768 Description ("Associates PRS_Statement with PRS_Feature.") ]
769 class PRS_StatementFeature : CIM_Dependency {
770
771 [Override ("Antecedent"),
772 Description ("The PRS_Statement.") ]
773 PRS_Statement REF Antecedent;
774
775 [Override ("Dependent"),
776 Description ("The PRS_Feature.") ]
777 PRS_Feature REF Dependent;
778 karl 1.1 };
779
780
781 // ===================================================================
782 // PRS_FeatureResource
783 // ===================================================================
784 [Association, Version ("2.6.0"),
785 Description (
786 "Associates PRS_Feature with PRS_Resource. This is used "
787 "to track labor and costs associated with specific "
788 "tasks defined in a Feature object.") ]
789 class PRS_FeatureResource : CIM_Dependency {
790
791 [Override ("Antecedent"),
792 Description ("The PRS_Feature.") ]
793 PRS_Feature REF Antecedent;
794
795 [Override ("Dependent"),
796 Description ("The PRS_Resource.") ]
797 PRS_Resource REF Dependent;
798 };
799 karl 1.1
800
801 // ===================================================================
802 // PRS_ResolutionResource
803 // ===================================================================
804 [Association, Version ("2.6.0"),
805 Description ("Associates PRS_Resolution with PRS_Resource.") ]
806 class PRS_ResolutionResource : CIM_Dependency {
807
808 [Override ("Antecedent"),
809 Description ("The PRS_Resource.") ]
810 PRS_Resource REF Antecedent;
811
812 [Override ("Dependent"),
813 Description ("The PRS_Resolution.") ]
814 PRS_Resolution REF Dependent;
815 };
816
817
818 // ===================================================================
819 // PRS_Solution Expression
820 karl 1.1 // ===================================================================
821 [Association, Aggregation, Version ("2.6.0"),
822 Description (
823 "Associates PRS_SolutionElements (PRS_Reference, PRS_Problem "
824 "or PRS_Resolution) with PRS_Expressions.") ]
825 class PRS_SolutionExpression : CIM_Dependency {
826
827 [Aggregate, Override ("Antecedent"), Min (1),
828 Description ("The PRS_SolutionElement.") ]
829 PRS_SolutionElement REF Antecedent;
830
831 [Override ("Dependent"), Min (1),
832 Description ("The PRS_Expression.") ]
833 PRS_Expression REF Dependent;
834 };
835
836
837 // ===================================================================
838 // PRS_Administrative
839 // ===================================================================
840 [Version ("2.6.0"),
841 karl 1.1 Description (
842 "PRS_Administrative defines administrative information about "
843 "associated objects. There must be at least one "
844 "PRS_Administrative instance associated with a PRS_Solution. "
845 "Administrative information is inherited from a parent object. \n"
846 "\n"
847 "If the administrative information among objects within a Solution "
848 "is not the same, additional PRS_Administrative instances may be "
849 "associated with other objects within the Solution. All instances under "
850 "a specific parent inherit their administrative information unless "
851 "there is an PRS_Administrative instance associated with that "
852 "instance.\n"
853 "\n"
854 "For example, if there is a PRS_Administrative instance associated "
855 "with a PRS_Problem instance, all of the PRS_Statement and PRS_"
856 "Product instances within the Problem use the same Administrative "
857 "information as the PRS_Problem instance.") ]
858 class PRS_Administrative : PRS_ExchangeElement {
859
860 [ValueMap {"0", "1", "2"},
861 Description (
862 karl 1.1 "Level 0 means all information within a Reference, Problem or "
863 "Resolution is conveyed by a single PRS_Statement. \n"
864 "\n"
865 "Level 1 means there may be multiple PRS_Statement instances "
866 "within a Reference, Problem or Resolution. \n"
867 "\n"
868 "Level 2 means that a PRS_Statement may be associated with "
869 "a PRS_Feature instance within a Reference, Problem "
870 "or Resolution.") ]
871 uint16 ComplianceLevel;
872
873 [ValueMap {"0", "1", "2", "254", "255"},
874 Values {"Draft", "Reviewed", "Published", "Other", "Unknown"},
875 Description (
876 "Editorial status of the document. If 'Draft', information "
877 "is complete, but unedited. If 'Reviewed', an editorial "
878 "review has been completed. If 'Published', information has "
879 "been reviewed and approved for distribution.") ]
880 uint8 DocumentStatus;
881
882 [ValueMap {"0", "1", "2", "3", "254", "255"},
883 karl 1.1 Values {"Proprietary", "Internal", "Partner", "Public", "Other",
884 "Unknown"},
885 Description (
886 "Intended distribution audience for the associated information. "
887 "If 'Proprietary', information contains proprietary information "
888 "and is not to be released externally. If 'Internal', information "
889 "is for internal use only. If 'Partner', information is only "
890 "available to contracted partners. If 'Public', information is "
891 "available to anyone.") ]
892 uint8 Distribution;
893
894 [Description ("Language used in the associated information.") ]
895 string Language;
896
897 [Description ("Copyright for the associated information.") ]
898 string Copyright;
899
900 [Description ("Disclaimers about the associated information.") ]
901 string Disclaimer;
902
903 [Description ("Usage rights for the associated information.") ]
904 karl 1.1 string Rights;
905 };
906
907
908 // ===================================================================
909 // PRS_AdminAssociation
910 // ===================================================================
911 [Association, Version ("2.6.0"),
912 Description (
913 "Associates PRS_Administrative data with any object derived from "
914 "PRS_ExchangeElement.") ]
915 class PRS_AdminAssociation : CIM_Dependency {
916
917 [Override ("Antecedent"), Min (1),
918 Description ("The PRS_ExchangeElement.") ]
919 PRS_ExchangeElement REF Antecedent;
920
921 [Override ("Dependent"),
922 Description ("The PRS_Administrative object.") ]
923 PRS_Administrative REF Dependent;
924 };
925 karl 1.1
926
927 // ===================================================================
928 // PRS_Revision
929 // ===================================================================
930 [Version ("2.6.0"),
931 Description ("PRS_Revision records changes to the content.") ]
932 class PRS_Revision : PRS_ExchangeElement {
933
934 [Description ("The date of this revision.") ]
935 datetime RevisionDate;
936
937 [ValueMap {"0", "1", "2", "254", "255"},
938 Values {"Create", "Update", "Delete", "Other", "Unknown"},
939 Description ("The name of the specific revision being made.") ]
940 uint8 ActivityName;
941
942 [ValueMap {"0", "1", "2", "254", "255"},
943 Values {"Technical", "Editorial", "Administrative", "Other",
944 "Unknown"},
945 Description (
946 karl 1.1 "Type of revision activity. 'Technical' refers to a change "
947 "in content. 'Editorial' refers to a change in language or "
948 "style. 'Administrative' refers to information about the object.") ]
949 uint8 ActivityType;
950
951 [ValueMap {"0", "1", "2", "3", "254", "255"},
952 Values {"Open", "Not Reviewed", "Reviewed", "Approved", "Other",
953 "Unknown"},
954 Description (
955 "The current state of technical review. 'Open' means created but "
956 "not necessarily completed or resolved. 'Not Reviewed' means "
957 "contents have to be reviewed for accuracy and consistency with "
958 "other content. 'Reviewed' means review has been completed. "
959 "'Approved' means formally approval to certify the solution given "
960 "the specific status of the contents.") ]
961 uint8 TechnicalStatus;
962
963 [ValueMap {"0", "1", "2", "3", "254", "255"},
964 Values {"In_Progress", "Draft", "Reviewed", "Published", "Other",
965 "Unknown"},
966 Description (
967 karl 1.1 "The current state of editorial review. 'In Progress' means the "
968 "content is in the process of being developed. 'Draft' means the "
969 "content is complete but unedited. 'Reviewed' means the review "
970 "has been completed. 'Published' means the contents have been "
971 "released.") ]
972 uint8 EditorialStatus;
973
974 [Override ("Description"),
975 Description ("Text description of what was done in this revision.") ]
976 string Description;
977 };
978
979
980 // ===================================================================
981 // PRS_AdministrativeRevision
982 // ===================================================================
983 [Association, Aggregation, Version ("2.6.0"),
984 Description ("Associates PRS_Administrative with PRS_Revision.") ]
985 class PRS_AdministrativeRevision : CIM_Dependency {
986
987 [Aggregate, Override ("Antecedent"), Min (1), Max (1),
988 karl 1.1 Description ("The PRS_Administrative.") ]
989 PRS_Administrative REF Antecedent;
990
991 [Override ("Dependent"),
992 Description ("The PRS_Revision.") ]
993 PRS_Revision REF Dependent;
994 };
995
996
997 // ===================================================================
998 // PRS_Contact
999 // ===================================================================
1000 [Version ("2.6.0"),
1001 Description (
1002 "PRS_Contact is used to anchor associations to PRS_Person and "
1003 "PRS_Orgnaization. PRS_Contact is also used to anchor associations "
1004 "to PRS_Revision and PRS_Resolution, as well as "
1005 "PRS_ServiceIncident.") ]
1006 class PRS_Contact : PRS_ExchangeElement {
1007 };
1008
1009 karl 1.1
1010 // ===================================================================
1011 // PRS_ContactItem
1012 // ===================================================================
1013 [Abstract, Version ("2.6.0"),
1014 Description (
1015 "PRS_ContactItem is the abstract root class for PRS_Person and "
1016 "PRS_Organization. It provides a common anchor point for the "
1017 "PRS_ContactContactItem association.") ]
1018 class PRS_ContactItem : PRS_ExchangeElement {
1019 };
1020
1021
1022 // ===================================================================
1023 // PRS_AdministrativeContact
1024 // ===================================================================
1025 [Association, Aggregation, Version ("2.6.0"),
1026 Description ("Associates PRS_Administrative and PRS_Contact.") ]
1027 class PRS_AdministrativeContact : CIM_Dependency {
1028
1029 [Aggregate, Override ("Antecedent"), Min (1),
1030 karl 1.1 Description ("The PRS_Administrative instance.") ]
1031 PRS_Administrative REF Antecedent;
1032
1033 [Override ("Dependent"), Min (1),
1034 Description ("The PRS_Contact.") ]
1035 PRS_Contact REF Dependent;
1036 };
1037
1038
1039 // ===================================================================
1040 // PRS_RevisionContact
1041 // ===================================================================
1042 [Association, Aggregation, Version ("2.6.0"),
1043 Description ("Associates PRS_Revision and PRS_Contact.") ]
1044 class PRS_RevisionContact : CIM_Dependency {
1045
1046 [Aggregate, Override ("Antecedent"),
1047 Description ("The PRS_Revision.") ]
1048 PRS_Revision REF Antecedent;
1049
1050 [Override ("Dependent"), Min (1),
1051 karl 1.1 Description ("The PRS_Contact.") ]
1052 PRS_Contact REF Dependent;
1053 };
1054
1055
1056 // ===================================================================
1057 // PRS_Organization
1058 // ===================================================================
1059 [Version ("2.6.0"),
1060 Description (
1061 "PRS_Organization describes a PRS_Contact's organization name "
1062 "and business.") ]
1063 class PRS_Organization : PRS_ContactItem {
1064
1065 [Description ("The name of the organization.") ]
1066 string Name;
1067
1068 [Description ("Description of organization's primary business.") ]
1069 string Business;
1070 };
1071
1072 karl 1.1
1073 // ===================================================================
1074 // PRS_Person
1075 // ===================================================================
1076 [Version ("2.6.0"),
1077 Description ("Information about a personal contact.") ]
1078 class PRS_Person : PRS_ContactItem {
1079
1080 [Description ("Contact's first name.") ]
1081 string FirstName;
1082
1083 [Description ("Contact's last name.") ]
1084 string LastName;
1085
1086 [Description (
1087 "How the contact is addressed, i.e. Dr., Mr., Ms., Mrs., "
1088 "etc.") ]
1089 string Salutation;
1090
1091 [Description ("Contact's business title.") ]
1092 string Title;
1093 karl 1.1
1094 [Description (
1095 "Description of the contact. For example, they may have "
1096 "responsibilities not apparent from their title.") ]
1097 string ContactType;
1098
1099 [ValueMap {"0", "1", "2", "3", "4", "254", "255"},
1100 Values {"Primary_Voice", "Alternate_Voice", "Fax", "Email",
1101 "URL", "Other", "Unknown"},
1102 Description(
1103 "Contact's preferred communication method. See the "
1104 "PRS_Location.LocationType property.") ]
1105 uint8 CommunicationMode;
1106 };
1107
1108
1109 // ===================================================================
1110 // PRS_ContactContactItem
1111 // ===================================================================
1112 [Association, Abstract, Version ("2.6.0"),
1113 Description (
1114 karl 1.1 "Abstract root class to associate PRS_Person or PRS_Organization "
1115 "and PRS_Contact.") ]
1116 class PRS_ContactContactItem : CIM_Dependency {
1117
1118 [Override ("Antecedent"), Min (1),
1119 Description ("The PRS_Contact.") ]
1120 PRS_Contact REF Antecedent;
1121
1122 [Override ("Dependent"), Min (1),
1123 Description (
1124 "The PRS_ContactItem, either PRS_Person or PRS_Organization. "
1125 "There is always at least one PRS_ContactItem, however it may be "
1126 "either a PRS_Person or PRS_Organization. For that reason, there "
1127 "is a minimum cardinality of one for this property, but a minimum "
1128 "cardinality of zero in the classes derived from this class.") ]
1129 PRS_ContactItem REF Dependent;
1130 };
1131
1132
1133 // ===================================================================
1134 // PRS_ContactOrganization
1135 karl 1.1 // ===================================================================
1136 [Association, Version ("2.6.0"),
1137 Description ("Associates PRS_Contact and PRS_Organization.") ]
1138 class PRS_ContactOrganization : PRS_ContactContactItem {
1139
1140 [Override ("Antecedent"), Min (1),
1141 Description ("The PRS_Contact.") ]
1142 PRS_Contact REF Antecedent;
1143
1144 [Override ("Dependent"), Min (1),
1145 Description ("The PRS_Organization.") ]
1146 PRS_Organization REF Dependent;
1147 };
1148
1149
1150 // ===================================================================
1151 // PRS_ContactPerson
1152 // ===================================================================
1153 [Association, Version ("2.6.0"),
1154 Description ("Associates PRS_Contact and PRS_Person.") ]
1155 class PRS_ContactPerson : PRS_ContactContactItem {
1156 karl 1.1
1157 [Override ("Antecedent"), Min (1),
1158 Description ("The PRS_Contact.") ]
1159 PRS_Contact REF Antecedent;
1160
1161 [Override ("Dependent"), Min (1),
1162 Description ("The PRS_Person.") ]
1163 PRS_Person REF Dependent;
1164 };
1165
1166
1167 // ===================================================================
1168 // PRS_Address
1169 // ===================================================================
1170 [Version ("2.6.0"),
1171 Description ("Provides address information for PRS_ContactItem.") ]
1172 class PRS_Address : PRS_ExchangeElement {
1173
1174 [ValueMap {"0", "1", "2", "3", "254", "255"},
1175 Values {"Primary", "Shipping", "Billing", "Service", "Other",
1176 "Unknown"},
1177 karl 1.1 Description ("The type of address.") ]
1178 uint8 AddressType;
1179
1180 [Description ("First line of address information.") ]
1181 string Address1;
1182
1183 [Description ("Second line of address information.") ]
1184 string Address2;
1185
1186 [Description ("Third line of address information.") ]
1187 string Address3;
1188
1189 [Description ("Fourth line of address information.") ]
1190 string Address4;
1191
1192 [Description ("The city.") ]
1193 string City;
1194
1195 [Description ("The specific region, such as state or province.") ]
1196 string Region;
1197
1198 karl 1.1 [Description ("The country's postal code for the address.") ]
1199 string PostalCode;
1200
1201 [Description ("The time zone of the address.") ]
1202 string TimeZone;
1203
1204 [Description ("The country code, based on ISO/IEC 3166.") ]
1205 string Country;
1206 };
1207
1208
1209 // ===================================================================
1210 // PRS_ContactItemAddress
1211 // ===================================================================
1212 [Association, Version ("2.6.0"),
1213 Description ("Associates PRS_ContactItem with PRS_Address.") ]
1214 class PRS_ContactItemAddress : CIM_Dependency {
1215
1216 [Override ("Antecedent"), Min (1),
1217 Description ("The PRS_ContactItem.") ]
1218 PRS_ContactItem REF Antecedent;
1219 karl 1.1
1220 [Override ("Dependent"),
1221 Description ("The PRS_Address.") ]
1222 PRS_Address REF Dependent;
1223 };
1224
1225
1226 // ===================================================================
1227 // PRS_Location
1228 // ===================================================================
1229 [Version ("2.6.0"),
1230 Description (
1231 "PRS_Location describes the location of a PRS_Address.") ]
1232 class PRS_Location : PRS_ExchangeElement {
1233
1234 [ValueMap {"0", "1", "2", "3", "4", "254", "255"},
1235 Values {"Primary_Voice", "Alternate_Voice", "Fax", "Email",
1236 "URL", "Other", "Unknown"},
1237 Description ("The type of location.") ]
1238 uint8 LocationType;
1239
1240 karl 1.1 [Description ("The specific location.") ]
1241 string LocationID;
1242 };
1243
1244
1245 // ===================================================================
1246 // PRS_AddressLocation
1247 // ===================================================================
1248 [Association, Version ("2.6.0"),
1249 Description ("Associates PRS_Address and PRS_Location.") ]
1250 class PRS_AddressLocation : CIM_Dependency {
1251
1252 [Override ("Antecedent"), Min (1),
1253 Description ("The PRS_Address.") ]
1254 PRS_Address REF Antecedent;
1255
1256 [Override ("Dependent"),
1257 Description ("The PRS_Location.") ]
1258 PRS_Location REF Dependent;
1259 };
1260
1261 karl 1.1
1262 // ===================================================================
1263 // PRS_Attachment
1264 // ===================================================================
1265 [Version ("2.6.0"),
1266 Description (
1267 "PRS_Attachment describes file attachments. A PRS_Attachment may "
1268 "be associated to any object derived from PRS_ExchangeElement. "
1269 "PRS_Attachment is used to attach objects of any type including "
1270 "binary files, ASCII documents, or URLs. Only one object may be "
1271 "attached per PRS_Attachment. \n"
1272 "\n"
1273 "The actual attachment carried by the Attachment object is "
1274 "included by one of two methods: by reference or by value as "
1275 "embedded data. A 'by reference' approach links indirectly to "
1276 "the attachment through the use of a string identifier, e.g. a "
1277 "file name. An 'embedded data' approach means the actual binary "
1278 "data is included in PRS_Attachment.") ]
1279 class PRS_Attachment : PRS_ExchangeElement {
1280
1281 [Description (
1282 karl 1.1 "If the attachment is not embedded, where the attachment "
1283 "is located.") ]
1284 string AttachmentReference;
1285
1286 [Description (
1287 "Protocol required to read the attachment (e.g., http).") ]
1288 string Protocol;
1289
1290 [Description ("The file format of the attachment.") ]
1291 string Format;
1292
1293 [Description ("The size of the attachment in bytes.") ]
1294 string AttachmentSize;
1295
1296 [Description ("The attachment itself, if embedded.") ]
1297 string AttachmentObject;
1298
1299 [ValueMap {"0", "1", "2", "254", "255"},
1300 Values {"Instructions", "Background", "Log", "Unknown",
1301 "Undefined"},
1302 Description (
1303 karl 1.1 "The purpose of the attachment, as related to the diagnosis. "
1304 "'Instructions' are compilable code. 'Background' is "
1305 "descriptive information. 'Log' is information captured in a "
1306 "log file.") ]
1307 uint8 AttachmentType;
1308
1309 [Description (
1310 "The displayable attachment identifier. Used to define what will "
1311 "appear as the name of the attachment, as opposed to the specific "
1312 "attachment file name or URL.") ]
1313 string AttachmentName;
1314 };
1315
1316
1317 // ===================================================================
1318 // PRS_Attached
1319 // ===================================================================
1320 [Association, Version ("2.6.0"),
1321 Description (
1322 "Associates PRS_Attachment with PRS_ExchangeElement.") ]
1323 class PRS_Attached : CIM_Dependency {
1324 karl 1.1
1325 [Override ("Antecedent"),
1326 Description ("The PRS_Attachment.") ]
1327 PRS_Attachment REF Antecedent;
1328
1329 [Override ("Dependent"), Min (1),
1330 Description ("The PRS_ExchangeElement.") ]
1331 PRS_ExchangeElement REF Dependent;
1332 };
1333
1334
1335 // ===================================================================
1336 // ===================================================================
1337 // Service Incident Exchange information
1338 // ===================================================================
1339 // ===================================================================
1340
1341 // ===================================================================
1342 // PRS_ServiceIncident
1343 // ===================================================================
1344 [Version ("2.6.0"),
1345 karl 1.1 Description (
1346 "PRS_ServiceIncident contains the fundamental information related "
1347 "to a specific incident: its identity, status, priority, etc. "
1348 "The actual incident data, including specific transactions and "
1349 "resolution information, is contained in the objects associated "
1350 "with PRS_ServiceIncident. These include specific Problem, "
1351 "Resolution and Activity related objects accrued through the "
1352 "Transaction workflow.") ]
1353 class PRS_ServiceIncident : PRS_ExchangeElement {
1354
1355 [Description (
1356 "The unique identifier for this incident assigned by the "
1357 "Requester.") ]
1358 string RequesterID;
1359
1360 [Description (
1361 "The unique identifier for this incident assigned by the "
1362 "Provider.") ]
1363 string ProviderID;
1364
1365 [ValueMap {"0", "1", "2", "3", "4", "5", "6", "7", "254",
1366 karl 1.1 "255"},
1367 Values {"Beginning_State", "Not_Entitled", "Entitled",
1368 "Problem_Submitted", "Open_Requester", "Open_Provider",
1369 "Closed_Pending_Confirmation", "Closed", "Other",
1370 "Unknown"},
1371 Description (
1372 "The state of the incident within the Service Incident Exchange "
1373 "Standard transaction model.") ]
1374 uint8 CurrentState;
1375
1376 [ValueMap {"1", "2", "3", "4", "5"},
1377 Description (
1378 "The severity of the incident as defined by the Requester. "
1379 "One is the most severe and five is the least severe.") ]
1380 uint8 RequesterSeverity;
1381
1382 [ValueMap {"1", "2", "3", "4", "5"},
1383 Description (
1384 "The priority of the incident as defined by the Requester. "
1385 "One is the highest priority and five is the lowest priority.") ]
1386 uint8 ProviderPriority;
1387 karl 1.1
1388 [Description (
1389 "The explicit time the Requester expects a response.") ]
1390 datetime ResponseTime;
1391
1392 [Description (
1393 "Status of the incident according to the workflow.") ]
1394 string WorkflowStatus;
1395
1396 [Description (
1397 "Additional general information about the incident.") ]
1398 string Comment;
1399
1400 [ValueMap {"0", "1", "254", "255"},
1401 Values {"Yes", "No", "Other", "Unknown"},
1402 Description (
1403 "Is the Requester entitled to service or not?") ]
1404 uint8 Entitled;
1405
1406 [ValueMap {"0", "1", "254", "255"},
1407 Values {"Yes", "No", "Other", "Unknown"},
1408 karl 1.1 Description (
1409 "Was the last transaction was accepted or rejected?") ]
1410 uint8 Acknowledge;
1411
1412 [Deprecated {"PRS_ServiceIncident.LastTransaction"},
1413 Description(
1414 "The use of the TransactionName property is deprecated. New "
1415 "Service Incidents should use the LastTransaction property and "
1416 "set this property to NULL.") ]
1417 string TransactionName;
1418
1419 [ValueMap {"0", "1", "2", "3", "4", "5", "6", "7", "8", "9",
1420 "10", "11", "254", "255"},
1421 Values {"Service_Request", "Entitlement", "Problem_Submittal",
1422 "Accept_Problem", "Problem_Resolution",
1423 "Request_Problem_Information",
1424 "Provide_Problem_Information", "Provide_Admin_Information",
1425 "Query_Incident", "Confirm_Close", "Reject_Resolution",
1426 "Request_Closure", "Other", "Unknown"},
1427 Description(
1428 "The name of the last transaction which was acknowledged.") ]
1429 karl 1.1 uint8 LastTransaction;
1430 };
1431
1432
1433 // ===================================================================
1434 // PRS_ServiceRequester
1435 // ===================================================================
1436 [Association, Version ("2.6.0"),
1437 Description (
1438 "PRS_ServiceRequester associates a PRS_ServiceIncident with "
1439 "a PRS_Contact representing the entity requesting service. "
1440 "Note that the Contact class is used for both Requesters and "
1441 "Providers, the context is determined by which association "
1442 "exists.") ]
1443 class PRS_ServiceRequester : CIM_Dependency {
1444
1445 [Override("Antecedent"),
1446 Description ("The PRS_ServiceIncident.") ]
1447 PRS_ServiceIncident REF Antecedent;
1448
1449 [Override("Dependent"), Min (1), Max (1),
1450 karl 1.1 Description ("The PRS_Contact.") ]
1451 PRS_Contact REF Dependent;
1452 };
1453
1454
1455 // ===================================================================
1456 // PRS_ServiceProvider
1457 // ===================================================================
1458 [Association, Version ("2.6.0"),
1459 Description (
1460 "Associates PRS_ServiceIncident to PRS_Contact to describe the "
1461 "Service Provider.") ]
1462 class PRS_ServiceProvider : CIM_Dependency {
1463
1464 [Override("Antecedent"),
1465 Description ("The PRS_ServiceIncident.") ]
1466 PRS_ServiceIncident REF Antecedent;
1467
1468 [Override("Dependent"), Min (1), Max (1),
1469 Description ("The PRS_Contact.") ]
1470 PRS_Contact REF Dependent;
1471 karl 1.1 };
1472
1473
1474 // ===================================================================
1475 // PRS_ServiceProblem
1476 // ===================================================================
1477 [Association, Version ("2.6.0"),
1478 Description (
1479 "Associates PRS_ServiceIncident to PRS_Problem to describe the "
1480 "Problem being submitted to the Service Provider.") ]
1481 class PRS_ServiceProblem : CIM_Dependency {
1482
1483 [Override("Antecedent"), Min (1),
1484 Description ("The PRS_ServiceIncident.") ]
1485 PRS_ServiceIncident REF Antecedent;
1486
1487 [Override("Dependent"), Max (1),
1488 Description ("The PRS_Problem.") ]
1489 PRS_Problem REF Dependent;
1490 };
1491
1492 karl 1.1
1493 // ===================================================================
1494 // PRS_ServiceResolutionSolution
1495 // ===================================================================
1496 [Association, Aggregation, Version ("2.6.0"),
1497 Description (
1498 "Associates PRS_ServiceIncident to PRS_Solution to describe the "
1499 "Resolutions proposed by the Service Provider.") ]
1500 class PRS_ServiceResolutionSolution : CIM_Dependency {
1501
1502 [Override("Antecedent"), Aggregate,
1503 Description ("The PRS_ServiceIncident.") ]
1504 PRS_ServiceIncident REF Antecedent;
1505
1506 [Override("Dependent"),
1507 Description (
1508 "The PRS_Solution. PRS_Solution must be associated with at "
1509 "least one Resolution.") ]
1510 PRS_Solution REF Dependent;
1511 };
1512
1513 karl 1.1
1514 // ===================================================================
1515 // PRS_Agreement
1516 // ===================================================================
1517 [Version ("2.6.0"),
1518 Description (
1519 "The agreement or contract referenced for entitlement to "
1520 "service.") ]
1521 class PRS_Agreement : PRS_ExchangeElement {
1522
1523 [Description (
1524 "The identifier for the contract between the Request and "
1525 "the Provider. This property is set by the Requester "
1526 "prior to submitting a Service Request.") ]
1527 string ContractID;
1528
1529 [Description ("A brief description of the contract.") ]
1530 string AgreementType;
1531 };
1532
1533
1534 karl 1.1 // ===================================================================
1535 // PRS_ServiceAgreement
1536 // ===================================================================
1537 [Association, Version ("2.6.0"),
1538 Description ("Associates PRS_ServiceIncident to PRS_Agreement.") ]
1539 class PRS_ServiceAgreement : CIM_Dependency {
1540
1541 [Override("Antecedent"),
1542 Description ("The PRS_ServiceIncident.") ]
1543 PRS_ServiceIncident REF Antecedent;
1544
1545 [Override("Dependent"), Min (1), Max (1),
1546 Description ("The PRS_Agreement.") ]
1547 PRS_Agreement REF Dependent;
1548 };
1549
1550
1551 // ===================================================================
1552 // PRS_Activity
1553 // ===================================================================
1554 [Version ("2.6.0"),
1555 karl 1.1 Description (
1556 "Describes the date of each transaction and the objects "
1557 "involved.") ]
1558 class PRS_Activity : PRS_ExchangeElement {
1559
1560 [Deprecated {
1561 "PRS_Activity.NewKeys",
1562 "PRS_Activity.Deleted",
1563 "PRS_Activity.Modified"},
1564 Description (
1565 "The key fields for the objects in the associated Transaction. "
1566 "The use of this property is deprecated. The PRS_SISService "
1567 "StartSISTransaction method uses the New, Modified and Deleted "
1568 "properties instead of this field. This field is set to NULL "
1569 "by the StartSISTransaction method if the other properties are "
1570 "used.") ]
1571 string ParameterList;
1572
1573 [Description (
1574 "The key fields for the objects added in the associated "
1575 "Transaction. This property is set by the PRS_SISService "
1576 karl 1.1 "StartSISTransaction method.") ]
1577 string NewKeys;
1578
1579 [Description (
1580 "The key fields for objects deleted in the associated "
1581 "Transaction. This property is set by the PRS_SISService "
1582 "StartSISTransaction method.") ]
1583 string Deleted;
1584
1585 [Description (
1586 "The key fields for objects modified in the associated "
1587 "Transaction. This property is set by the PRS_SISService "
1588 "StartSISTransaction method.") ]
1589 string Modified;
1590
1591 [Description (
1592 "The date of the Activity. This property is set by the "
1593 "PRS_SISService StartSISTranasaction method.") ]
1594 datetime LocalDate;
1595
1596 [Description ("Description of the activity performed.") ]
1597 karl 1.1 string ActionLog;
1598 };
1599
1600
1601 // ===================================================================
1602 // PRS_Transaction
1603 // ===================================================================
1604 [Version ("2.6.0"),
1605 Description (
1606 "PRS_Transaction represents a single transaction of the Service "
1607 "Incident workflow. A PRS_Transaction instance is created by the "
1608 "PRS_SISService StartSISTransaction method.") ]
1609 class PRS_Transaction : PRS_ExchangeElement {
1610
1611 [ValueMap {"0", "1", "2", "3", "4", "5", "6", "7", "8", "9", "10",
1612 "11", "254", "255"},
1613 Values {"Service_Request", "Entitlement", "Problem_Submittal",
1614 "Accept_Problem", "Problem_Resolution",
1615 "Request_Problem_Information",
1616 "Provide_Problem_Information", "Provide_Admin_Information",
1617 "Query_Incident", "Confirm_Close", "Reject_Resolution",
1618 karl 1.1 "Request_Closure", "Other", "Unknown"},
1619 Description (
1620 "The specific SIS transaction represented by this "
1621 "PRS_Transaction instance.") ]
1622 uint8 TransactionType;
1623
1624 [ValueMap {"0", "1", "2", "3"},
1625 Values {"Open", "Working", "Closed", "Notification_Pending"},
1626 Description (
1627 "The current state of this transaction. This value is "
1628 "manipulated by the PRS_SISService:StartSISTransaction and "
1629 "SetSISCompletionStatus method implementations. This property "
1630 "is not intended to be written by management applications.") ]
1631 uint8 TransactionState;
1632
1633 [Description (
1634 "The status of the transaction after it has reached the 'Closed' "
1635 "state. A CompletionStatus of zero (0) means the tranasaction "
1636 "completed successfully. A non-zero CompletionStatus indicates the "
1637 "transaction did not complete successfully. Non-zero values are "
1638 "implementation-specific. While the transaction is 'Open' or "
1639 karl 1.1 "'Working' the CompletionStatus property shall be zero (0). "
1640 "See the description for PRS_SISService for the definition of "
1641 "the contents of this property.") ]
1642 uint32 CompletionStatus;
1643 };
1644
1645
1646 // ===================================================================
1647 // PRS_SISService
1648 // ===================================================================
1649 [Version ("2.6.0"),
1650 Description (
1651 "The PRS_SISService is used as a class factory for "
1652 "PRS_Transactions.") ]
1653 class PRS_SISService : CIM_Service {
1654
1655 [Description (
1656 "When invoked on a local system, this method validates the "
1657 "objects in the local repository, to determine if they are "
1658 "sufficient for the indicated (input parameter) "
1659 "TransactionType. If not, an error is returned and no "
1660 karl 1.1 "additional processing is performed. If the repository is "
1661 "successfully validated, this method creates a PRS_Transaction "
1662 "instance for return to the caller. \n"
1663 "\n"
1664 "The method also reviews the repository looking for new, "
1665 "modified or deleted objects. As these objects are located, "
1666 "their keys are appended to the related strings in the "
1667 "PRS_Activity instance referenced by another parameter of "
1668 "this method. \n"
1669 "\n"
1670 "After all the appropriate new, modified or deleted objects have "
1671 "been located, this method invokes the PRS_SISService's "
1672 "StartSISTransaction method on the remote system specified by "
1673 "the objects related to the Service Incident, associated with "
1674 "the PRS_Activity instance specified as a method parameter. "
1675 "The TransactionType and PRS_Activity REF is forwarded to the "
1676 "remote system as method parameters as well as the "
1677 "PRS_Transaction REF for the instance created by this method. \n"
1678 "\n"
1679 "The remote system creates a child namespace using the "
1680 "PRS_Transaction REF for the name. The local system then "
1681 karl 1.1 "transfers all of the new, modified and deleted objects to "
1682 "the namespace on the remote system. Once all objects "
1683 "have been successfully transferred, the PRS_SISService's "
1684 "EndSISTransaction method is invoked on the remote system with "
1685 "a Status value of zero to indicate that the remote system "
1686 "should attempt to commit the transaction to the remote "
1687 "repository. \n"
1688 "\n"
1689 "The remote system passes the results of the remote commit back "
1690 "to the originating system by invoking the PRS_SISService's "
1691 "SetSISCompletionStatus method on the system that originated the "
1692 "SIS transaction. The CompletionStatus method parameter "
1693 "indicates whether the remote commit was successful. If the "
1694 "CompletionStatis is zero, the remote commit was successful. If "
1695 "it was unsuccessful, the objects were not applied to the "
1696 "remote repository and the CompletionStatus is non-zero, "
1697 "indicating the error. The local invocation of the SetSIS"
1698 "CompletionStatus method updates the specified PRS_Transaction's "
1699 "TransactionState to Closed and CompletionStatus to the value "
1700 "provided by the remote system in the CompletionStatus method "
1701 "parameter. \n"
1702 karl 1.1 "\n"
1703 "In order to promote extensibility, the uint32 return values for "
1704 "PRS_SISService's methods and Status-related parameters are mapped "
1705 "into three sections. The first describes the type of value being "
1706 "reported. It indicates Error versus Notification, and Standard "
1707 "versus Vendor-Specific. \n"
1708 "\n"
1709 "The second section describes the source of the value. It "
1710 "indicates Method, Operating System, Repository, or Transport. "
1711 "In addition, this section indicates whether the value was "
1712 "created locally or remotely. \n"
1713 "\n"
1714 "The third section is the specific return value. \n"
1715 "\n"
1716 "If all 32 bits of the return value are reset, the method "
1717 "completed successfully. Any other value indicates an "
1718 "error condition or notification. If D31 is set, the method did "
1719 "not complete successfully. If D31 is reset, but the rest of the "
1720 "return value is non-zero, this is a Notification that "
1721 "the operation did complete successfully, but that there is a "
1722 "conditon of which the caller should be aware. \n"
1723 karl 1.1 "\n"
1724 "If D30 is set, the return value is vendor specific. If D30 is "
1725 "reset, the return value is defined by the standard. \n"
1726 "\n"
1727 "If D29 is set, the return value was generated by a remote system. "
1728 "If D29 is reset, the return value was generated locally. The bit "
1729 "is always set or reset by the local system. The local system sets "
1730 "the bit if it receives a non-zero return value from a remote "
1731 "method invocation. \n"
1732 "\n"
1733 "Bit D28 is reserved for future use and shall be reset on all "
1734 "return values. \n"
1735 "\n"
1736 "When there is an error or notification, D24 through D27 indicate "
1737 "its source. The following sources are currently defined (D24 "
1738 "is the least significant bit below): \n"
1739 " 0000 Method \n"
1740 " 0001 Operating System \n"
1741 " 0010 Repository \n"
1742 " 0011 Transport \n"
1743 " All remaining values are reserved. \n"
1744 karl 1.1 "\n"
1745 "Bits D16 through D23 are reserved for future use and shall be "
1746 "reset to zero. \n"
1747 "\n"
1748 "Bits D0 through D15 indicate the specific return value. If zero, "
1749 "all other bits in the return value must be zero, indicating "
1750 "successful completion of the method (or Transaction).") ]
1751 uint32 StartSISTransaction (
1752 [IN, ValueMap {"0", "1", "2", "3", "4", "5", "6", "7", "8", "9",
1753 "10", "11", "254", "255"},
1754 Values {"Service_Request", "Entitlement", "Problem_Submittal",
1755 "Accept_Problem", "Problem_Resolution",
1756 "Request_Problem_Information",
1757 "Provide_Problem_Information",
1758 "Provide_Admin_Information",
1759 "Query_Incident", "Confirm_Close", "Reject_Resolution",
1760 "Request_Closure", "Other", "Unknown"} ]
1761 uint8 TransactionType,
1762
1763 [IN]
1764 PRS_Activity REF ActivityRef,
1765 karl 1.1
1766 [IN, OUT]
1767 PRS_Transaction REF TransactionRef );
1768
1769 [Description(
1770 "The EndSISTransaction method is used to handle committing or "
1771 "aborting a transaction. For commit, the method is invoked "
1772 "by a remote system when all of the objects associated with "
1773 "the transaction have been placed in the child namespace "
1774 "created by StartSISTransaction. \n"
1775 "\n"
1776 "For abort, the method cleans up the child namespace and closes "
1777 "the specified PRS_Transaction, setting the Transaction's "
1778 "CompletionStatus to the method parameter of the same name.") ]
1779 uint32 EndSISTransaction (
1780
1781 [IN,
1782 Description(
1783 "Status indicates whether the transaction is to "
1784 "be committed or aborted. If Status is zero, the transaction "
1785 "is to be committed. If Status is non-zero, it indicates the "
1786 karl 1.1 "transaction is to be aborted. If the transaction is being "
1787 "aborted, the Status field is passed back to the originating "
1788 "system as the CompletionStatus parameter for the PRS_SISService "
1789 "SetSISCompletionStatus method. See the description for "
1790 "PRS_SISService.StartSISTransaction for the definition of the "
1791 "contents of this property.") ]
1792 uint32 Status,
1793
1794 [IN,
1795 Description(
1796 "TransactionRef identifies the PRS_Transaction to commit or "
1797 "abort. If this property is NULL or does not identify an "
1798 "'Open' transaction, this method returns an error.") ]
1799 PRS_Transaction REF TransactionRef );
1800
1801 [Description(
1802 "SetSISCompletionStatus is used to signal the system that "
1803 "originated a PRS_Transaction that the remote system has "
1804 "completed processing of the transaction. If the processing "
1805 "was successful, as indicated by the CompletionStatus parameter, "
1806 "the local system resets the DirtyFlag for all of the objects "
1807 karl 1.1 "identified in the PRS_Activity instance associated "
1808 "with the PRS_Transaction.") ]
1809 uint32 SetSISCompletionStatus (
1810
1811 [IN,
1812 Description(
1813 "This parameter is used to set the CompletionStatus field of "
1814 "the specified PRS_Transaction. If zero, the Transaction was "
1815 "completed successfully. If non-zero, an error occurred and the "
1816 "objects provided in StartSISTransaction were not submitted to "
1817 "the remote repository. See the description for "
1818 "PRS_SISService.StartSISTransaction for the definition of the "
1819 "contents of this property.") ]
1820 uint32 CompletionStatus,
1821
1822 [IN,
1823 Description(
1824 "TransactionRef identifies the PRS_Transaction that has "
1825 "completed. If this property is NULL or does not identify "
1826 "an 'Open' transaction, this method returns an error.") ]
1827 PRS_Transaction REF TransactionRef );
1828 karl 1.1 };
1829
1830
1831 // ===================================================================
1832 // PRS_ServiceActivity
1833 // ===================================================================
1834 [Association, Aggregation, Version ("2.6.0"),
1835 Description ("Associates PRS_ServiceIncident to PRS_Activity.") ]
1836 class PRS_ServiceActivity : CIM_Dependency {
1837
1838 [Aggregate, Override("Antecedent"), Min (1), Max (1),
1839 Description ("The PRS_ServiceIncident.") ]
1840 PRS_ServiceIncident REF Antecedent;
1841
1842 [Override("Dependent"),
1843 Description ("The PRS_Activity.") ]
1844 PRS_Activity REF Dependent;
1845 };
1846
1847
1848 // ===================================================================
1849 karl 1.1 // PRS_ActivityContact
1850 // ===================================================================
1851 [Association, Version ("2.6.0"),
1852 Description ("Associates PRS_Activity with PRS_Contact.") ]
1853 class PRS_ActivityContact : CIM_Dependency {
1854
1855 [Override("Antecedent"),
1856 Description ("The PRS_Activity.") ]
1857 PRS_Activity REF Antecedent;
1858
1859 [Override("Dependent"), Max (1),
1860 Description ("The PRS_Contact.") ]
1861 PRS_Contact REF Dependent;
1862 };
1863
1864
1865 // ===================================================================
1866 // PRS_ActivityResource
1867 // ===================================================================
1868 [Association, Aggregation, Version ("2.6.0"),
1869 Description ("Associates PRS_Activity with PRS_Resource.") ]
1870 karl 1.1 class PRS_ActivityResource : CIM_Dependency {
1871
1872 [Aggregate, Override("Antecedent"), Min (1), Max (1),
1873 Description ("The PRS_Activity.") ]
1874 PRS_Activity REF Antecedent;
1875
1876 [Override("Dependent"),
1877 Description ("The PRS_Resource.") ]
1878 PRS_Resource REF Dependent;
1879 };
1880
1881
1882 // ===================================================================
1883 // PRS_ActivityTransaction
1884 // ===================================================================
1885 [Association, Version ("2.6.0"),
1886 Description ("Associates PRS_Activity with PRS_Transaction.") ]
1887 class PRS_ActivityTransaction : CIM_Dependency {
1888
1889 [Override("Antecedent"), Min (1), Max (1),
1890 Description ("The PRS_Activity.") ]
1891 karl 1.1 PRS_Activity REF Antecedent;
1892
1893 [Override("Dependent"), Min (1), Max (1),
1894 Description ("The PRS_Transaction.") ]
1895 PRS_Transaction REF Dependent;
1896 };
1897
1898
1899 // ===================================================================
1900 // end of file
1901 // ===================================================================
|
Return to
CIM_Support27.mof
CVS log
Up to [Pegasus] / pegasus / Schemas / CIMPrelim271