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// ==================================================================
// Title:       Exchange Standards MOF Specification 
// Filename:    CIM_Support26.MOF
// Version:     2.6.0 (CIM), 1.3 (Exchange Standard)
// Status:      Final
// Date:        06/04/2002
// ===================================================================
// Copyright 2000-2002 Distributed Management Task Force, Inc. (DMTF).
// All rights reserved.  
// DMTF is a not-for-profit association of industry members dedicated 
// to promoting enterprise and systems management and interoperability. 
// DMTF specifications and documents may be reproduced for uses
// consistent with this purpose by members and non-members, 
// provided that correct attribution is given. 
// As DMTF specifications may be revised from time to time, 
// the particular version and release date should always be noted.
//
// Implementation of certain elements of this standard or proposed 
// standard may be subject to third party patent rights, including 
// provisional patent rights (herein "patent rights"). DMTF makes 
// no representations to users of the standard as to the existence 
// of such rights, and is not responsible to recognize, disclose, or
// identify any or all such third party patent right, owners or 
// claimants, nor for any incomplete or inaccurate identification or 
// disclosure of such rights, owners or claimants. DMTF shall have no 
// liability to any party, in any manner or circumstance, under any 
// legal theory whatsoever, for failure to recognize, disclose, or 
// identify any such third party patent rights, or for such party’s
// reliance on the standard or incorporation thereof in its product, 
// protocols or testing procedures. DMTF shall have no liability to 
// any party implementing such standard, whether such implementation 
// is foreseeable or not, nor to any patent owner or claimant, and shall 
// have no liability or responsibility for costs or losses incurred if 
// a standard is withdrawn or modified after publication, and shall be
// indemnified and held harmless by any party implementing the 
// standard from any and all claims of infringement by a patent owner 
// for such implementations.
//
// For information about patents held by third-parties which have 
// notified the DMTF that, in their opinion, such patent may relate to 
// or impact implementations of DMTF standards, visit 
// http://www.dmtf.org/about/policies/disclosures.php.
// ===================================================================
// Description: The Solution Exchange Standard (SES) defines an object model 
//          for the exchange of knowledge.  The Service Incident Exchange
//          Standard (SIS) adds a transaction model to SES.
//
//		The object classes below are listed in an order that
//          avoids forward references. Required objects, defined 
//          by other working groups, are omitted.
// ===================================================================
// 05/09/2002   Version 1.4
//              CR836: Cleaned up formatting, Descriptions and MOF errors
// 03/19/2002   Version 1.3
//              CR746: Add Version Qualifier
// 11/17/2000   Version 1.2j  
//              CR562: Changed property names using reserved words
//                PRS_Resource.Type to ResourceType
//                PRS_Attachment.Reference to AttachmentReference
//                PRS_Attachment.Size to AttachmentSize
//                PRS_Attachment.Object to AttachmentObject
//                PRS_Statement.Role to StatementRole
//                PRS_Statement.Operator to StatementOperator
//                PRS_Revision.Date to RevisionDate
//                PRS_Activity.New to NewKeys
//                PRS_Transaction.State to TransactionState
//              CR563: Added deprecated qualifier to deprecated properties
//                PRS_Transaction.TransactionName
//                PRS_Activity.ParameterList
//              Removed Description from PRS_Feature and PRS_Resource (already
//                inherited from PRS_ExchangeElement)
//              Added MinValue and MaxValue to the following:
//                PRS_Problem.Likelihood
//                PRS_Problem.Impact
//                PRS_Resolution.Confidence
//                PRS_Statement.Relevance 
//              Broke long lines over two lines
// 08/08/2000   Version 1.2i  CR525
//              Added missing Association qualifier to both PRS_ContactOrganization and
//              PRS_ContactPerson.
// 05/02/2000   Version 1.2h
//              Converted all CIM_Dependency children to use original property names:
//                Antecedent and Dependent
// 03/07/2000   Version 1.2g
//              Added Association qualifier to all association classes
//              Added spaces to end of descriptions where they were missing
//              Added Notification_Pending state to PRS_Transaction State property
// 02/03/2000   Version 1.2f
//              Added definitions for PRS_SISServices method return values and
//              CompletionStatus parameters as well as PRS_Transaction CompletionStatus
// 01/26/2000   Version 1.2e
//              Changed PRS_ExchangeElement description
// 01/21/2000   Version 1.2d
//              Fixed spelling error in PRS_Category
// 01/20/2000   Version 1.2c
//              Added ParameterList property back to PRS_Activity for backward 
//                compatibility
//              Removed methods from PRS_Transaction and edited property descriptions
//              Corrected data types of some properties to match specification (strings
//                to uint8)
//              Added some missing superclass references ( : CIM_Dependency)
// 01/17/2000   Version 1.2b
//              Reformatted MOF and expanded description fields
//              Incorporated SIS Transactions using CIM over HTTP
//                Added properties and methods to PRS_Transaction
//                Added DirtyFlag to PRS_ExchangeElement
//                Added PRS_SISService
//                  
// ==================================================================


// ==================================================================
// Pragmas
// ==================================================================
#pragma locale ("en_US")


// ================================================================== 
//    PRS_ExchangeElement
// ==================================================================
   [Abstract, Version ("2.6.0"), 
    Description (
      "PRS_ExchangeElement is an abstract base class for all classes "
      "in the Solution and Service Incident object model.  As an "
      "abstract class it is never instantiated. \n"
      "\n"
      "PRS_ExchangeElement exists to provide a single anchor point "
      "for associations that may be made to any Solution or Service "
      "Incident object.  For example, Administrative or Attachment "
      "instances may be associated with any object derived from "
      "PRS_ExchangeElement. To support this generic association "
      "capability, the PRS_AdminAssociation and PRS_Attached "
      "associations both derive from the CIM_Dependency association "
      "and override the Antecedent property of that class to be a "
      "PRS_ExchangeElement REF.") ]
class PRS_ExchangeElement : CIM_ManagedElement {

    [Key, Description (
      "The PRSUniqueName property is a Globally Unique IDentifier "
      "(GUID) also known as a Universally Unique IDentifier (UUID). "
      "This property allows Solution and Service Incident objects "
      "to be used by multiple Solutions or Service Incidents without "
      "duplication.  In addition, all Solution or Service Incidents "
      "containing a unique object are updated when the object is "
      "updated.") ]
    string PRSUniqueName;

    [ValueMap {"0", "1", "2", "3"}, 
     Values {"Clean", "New", "Modified", "Deleted"}, 
     Description(
      "The DirtyFlag is used by the SISService Start Transaction "
      "method to determine whether an ExchangeElement has "
      "been created, modified or deleted since the last Transaction. " 
      "Any object not marked 'Clean' is included in the next "
      "Transaction. \n"
      "\n"
      "It is the responsibility of the entity creating, modifying or "
      "deleting the object derived from ExchangeElement to set this "
      "property appropriately. \n"
      "\n"
      "This property value is set to 'Clean' by an invocation of the "
      "Transaction Complete method with a Status parameter of "
      "zero (0).") ]
    uint8 DirtyFlag;
};


// ================================================================= 
//    PRS_Solution
// ==================================================================
   [Version ("2.6.0"), 
    Description (
      "PRS_Solution is the root class of a set of associated classes "
      "used to describe a single Solution.  If a Solution is associated "
      "with multiple Problems or Resolutions, all of the Problems "
      "described are related to all of the Resolutions described.  The "
      "reverse is also true.  All of the Resolutions described are "
      "related to all of the Problems described in the Solution. \n"
      "\n"
      "PRS_Solution is directly associated to one or more of the "
      "following classes: \n"
      "    PRS_Reference \n"
      "    PRS_Problem \n"
      "    PRS_Resolution") ]
class PRS_Solution : PRS_ExchangeElement {

    [Description ("The Solution title.") ]
    string Title;

    [Description ("A brief description of the Solution.") ]
    string SolutionAbstract;

    [ValueMap {"0", "1", "2", "254", "255"},
     Values {"Reference", "Diagnostic", "How To", "Other", "Unknown"}, 
     Description (
      "The SolutionType suggests the type of knowledge contained "
      "in the Solution.  Depending on the type, the Solution may or "
      "may not include particular objects.  For example, a "
      "'Reference' Solution describes non-diagnostic technical or "
      "general information using PRS_Statement objects. A 'Diagnostic' "
      "Solution includes one or more PRS_Problem and PRS_Resolution "
      "objects. A 'How To' Solution describes how to solve a "
      "particular Problem described by a PRS_Problem in a series of "
      "sequential steps within a PRS_Resolution.") ] 
    uint8 SolutionType;
};
     

// ==================================================================
//    PRS_SolutionElement
// ==================================================================
   [Abstract, Version ("2.6.0"), 
    Description (
      "PRS_SolutionElement is an abstract base class for non-Category "
      "objects that are associated with a Solution.  This includes: \n"
      "    PRS_Reference \n"
      "    PRS_Problem \n"
      "    PRS_Resolution \n"
      "\n"
      "PRS_SolutionElement provides a common reference for these "
      "objects to be associated with PRS_Expression objects through "
      "the SolutionExpression association. \n"
      "\n"
      "In addition, all of the derived objects may be retrieved with a "
      "single query for the common super-class.") ]
class PRS_SolutionElement : PRS_ExchangeElement {
};
     

// ===================================================================
//    PRS_Reference
// ===================================================================
   [Version ("2.6.0"), 
    Description (
      "PRS_Reference is a placeholder to support links between "
      "PRS_Expression objects and a PRS_Solution.  It does not "
      "have any properties. A 'Reference' Solution uses PRS_Statement "
      "objects to describe general, non-diagnostic knowledge and "
      "may not include any PRS_Problem and PRS_Resolution instances.") ]
class PRS_Reference : PRS_SolutionElement {
};


// ===================================================================
//    PRS_Problem
// ===================================================================
   [Version ("2.6.0"), 
    Description (
      "PRS_Problem is the root object of a set of associated objects "
      "that describe a Problem.  One or more Problems may be associated "
      "with a Solution. \n"
      "\n"
      "The Problem is described by PRS_Statement and PRS_Product "
      "instances indirectly associated to the PRS_Problem through a "
      "PRS_Expression.") ]
class PRS_Problem : PRS_SolutionElement {

    [Description (
      "The Likelihood describes the potential for the Problem to "
      "occur. The value of this property shall be an integer value in "
      "the range of 0 to 100, inclusive."), 
     MinValue (0), MaxValue (100) ]
    uint16 Likelihood;

    [Description (
      "The Impact describes the severity of the problem. "
      "The value of this property shall be an integer value in the "
      "range of 0 to 100, inclusive."), 
     MinValue (0), MaxValue (100) ]
    uint16 Impact;
};


// ===================================================================
//    PRS_Resolution
// ===================================================================
   [Version ("2.6.0"), 
    Description (
      "PRS_Resolution is the root object of a set of associated "
      "objects that describe a the resolution to a Problem. One or "
      "more Resolutions may be associated with a Solution. \n"
      "\n"
      "The Resolution is described by PRS_Statement and PRS_Product "
      "instances indirectly associated to the PRS_Resolution through "
      "a PRS_Expression.") ]
class PRS_Resolution : PRS_SolutionElement {

    [Description (
      "The Confidence describes the potential for the Resolution to "
      "correct the Problem or Problems associated with the "
      "PRS_Solution. The value of this property shall be an integer "
      "value in the range of 0 to 100, inclusive."), 
     MinValue (0), MaxValue (100) ]
    uint16 Confidence;
};


// ===================================================================
//    PRS_SolutionHasElement 
// ===================================================================
   [Association, Abstract, Aggregation, Version ("2.6.0"), 
    Description (
      "PRS_SolutionHasElement is an abstract base class for associating "
      "PRS_Solution with objects derived from PRS_SolutionElement. This "
      "association class allows all PRS_Reference, PRS_Problem and "
      "PRS_Resolution objects to be retrieved with a single query.") ]
class PRS_SolutionHasElement : CIM_Dependency {

    [Override ("Antecedent"), Aggregate, Min (1), 
     Description ("The PRS_Solution root object of the Solution.") ]
    PRS_Solution REF Antecedent;

    [Override ("Dependent"),
     Description (
      "The PRS_Reference, PRS_Problem or PRS_Resolution aggregated "
      "into the Solution by this association.") ]
    PRS_SolutionElement REF Dependent;
};


// ===================================================================
//    PRS_SolutionReference 
// ===================================================================
   [Association, Aggregation, Version ("2.6.0"), 
    Description (
      "PRS_SolutionReference aggregates a Reference into a "
      "Solution.") ]
class PRS_SolutionReference : PRS_SolutionHasElement {

    [Override ("Dependent"), 
     Description ("The PRS_Reference aggregated into the Solution.") ]
    PRS_Reference REF Dependent;
};


// ===================================================================
//    PRS_SolutionProblem 
// ===================================================================
   [Association, Aggregation, Version ("2.6.0"), 
    Description (
      "PRS_SolutionProblem aggregates a Problem into a Solution.") ]
class PRS_SolutionProblem : PRS_SolutionHasElement {

    [Override ("Dependent"), 
     Description ("The PRS_Problem aggregated into the Solution.") ]
    PRS_Problem REF Dependent;
};


// ===================================================================
//    PRS_SolutionResolution
// ===================================================================
   [Association, Aggregation, Version ("2.6.0"), 
    Description (
      "PRS_SolutionResolution aggregates a Resolution into a "
      "Solution.") ]
class PRS_SolutionResolution : PRS_SolutionHasElement {

    [Override ("Dependent"), 
     Description ("The PRS_Solution aggregated into the Solution.") ]
    PRS_Resolution REF Dependent;
};


// ================================================================= 
//    PRS_Category
// ==================================================================
   [Version ("2.6.0"), 
    Description (
      "PRS_Category is used to classify the components of a "
      "Solution.  Hierarchical classifications are created by "
      "associating PRS_CategoryParentChild with multiple "
      "PRS_Category instances.") ]
class PRS_Category : PRS_ExchangeElement {

    [Description (
      "The specific value for the category.  For example, 'HP "
      "Laserjet' would be a value for a category containing "
      "printer names.") ]
    string CategoryContents;

    [Description (
      "The type of category. Used to give additional semantics to "
      "the category.  For example, a Category of Type 'Printers' "
      "would qualify the list of category values for a list of "
      "printers. \n" 
      "\n"
      "Note: the relationship of Category Type to Category Value "
      "expresses no intrinsic hierarchy.  If a tree of relationships "
      "exists to define categories and sub-categories, this should be "
      "defined using CategoryParentChild associations.") ]
    string CategoryType;        
};
     

// ===================================================================
//    PRS_SolutionCategory 
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description (
      "PRS_SolutionCategory associates PRS_Solution with a PRS_Category "
      "for classification purposes.") ]
class PRS_SolutionCategory : CIM_Dependency {

    [Override ("Antecedent"), Min (1),
     Description ("The PRS_Solution being classified.") ]
    PRS_Solution REF Antecedent;

    [Override ("Dependent"),
     Description (
      "The specific PRS_Category being used to classify the Solution.") ]
    PRS_Category REF Dependent;
};


// ===================================================================
//    PRS_Categorization 
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description (
      "PRS_Categorization associates PRS_Reference, PRS_Problem "
      "or PRS_Resolution with a PRS_Category for classification "
      "purposes. For example, a Category named 'Printing Issues' "
      "can be defined for a Problem using the Categorization "
      "association between a PRS_Problem and a PRS_Category.") ]
class PRS_Categorization : CIM_Dependency {

    [Override ("Antecedent"),
     Description ("The PRS_Category used for classification.") ]
    PRS_Category REF Antecedent;

    [Override ("Dependent"), Min (1),
     Description (
      "The specific PRS_Reference, PRS_Problem or PRS_Resolution "
      "classified by this association.") ]
    PRS_SolutionElement REF Dependent;
};


// ===================================================================
//    PRS_CategoryParentChild 
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description(
      "PRS_CategoryParentChild is used to define classification "
      "hierarchies.") ]
class PRS_CategoryParentChild : CIM_Dependency {

    [Override ("Antecedent"),
     Description ("The parent PRS_Category used for classification.") ]
    PRS_Category REF Antecedent;

    [Override ("Dependent"),
     Description ("The child PRS_Category used for classification.") ]
    PRS_Category REF Dependent;
};


// ================================================================= 
//    PRS_ExpressionElement   
// ==================================================================
   [Abstract, Version ("2.6.0"), 
    Description (
      "PRS_ExpressionElement is an abstract base class for PRS_Products "
      "and PRS_Statements. It provides a common association point for "
      "objects associated with PRS_Expressions.") ]
class PRS_ExpressionElement : PRS_ExchangeElement {
};


// ================================================================= 
//    PRS_Expression   
// ==================================================================
   [Version ("2.6.0"), 
    Description (
      "PRS_Expression defines a specific relationship between "
      "PRS_ExpressionElements associated with PRS_SolutionElements.") ]
class PRS_Expression : PRS_ExpressionElement {

    [Description (
      "The operator to be used with the associated PRS_Expression"
      "Elements. The 'AND', 'OR' and 'NOT' operators are the only "
      "operators currently defined by the standard. (They must be "
      "used as uppercase strings.)  Note that this is a "
      "vendor-extensible property - so that additional operators "
      "can be defined and used in implementations.") ]
    string Relation;
};


// ================================================================= 
//    PRS_Product   
// ==================================================================
   [Version ("2.6.0"), 
    Description (
      "PRS_Product is used to describe a single product to associate "
      "with a PRS_Expression.") ]
class PRS_Product : PRS_ExpressionElement {

    [Description ("The vendor of the product.") ]
    string Vendor;

    [Description ("The make and or model of the product.") ]
    string ProductName;

    [Description ("The version of the product.") ]
    string Version;
        
    [Description (
      "The order of relevance of this product to an associated "
      "PRS_SolutionElement (which includes PRS_Reference, PRS_Problem "
      "or PRS_Resolution).") ]
    string Order;        
};


// ================================================================= 
//    PRS_Statement   
// ==================================================================
   [Version ("2.6.0"), 
    Description (
      "PRS_Statement contains the text describing a problem, any " 
      "relevant background information, and its resolution. "
      "Statements are units of text ranging from brief sentences or "
      "phrases to paragraphs or pages. There is no limit to the number " 
      "of PRS_Statements within a Solution, as long as they support the " 
      "intent and focus of their root class.  Root classes include: "
      "PRS_Reference, PRS_Problem or PRS_Resolution. \n"
      "\n"
      "PRS_Statements may be grouped together to build compound " 
      "'sentences'. For example, \n" 
      "   StatementA = Printer output is blotchy. \n"
      "   StatementB = Print jobs per day are less than 50. \n"
      "   ExpressionA = StatementA AND StatementB.") ]
class PRS_Statement : PRS_ExpressionElement {

    [ValueMap {"0", "1", "2", "3", "4", "5", "6", "7", "8", "9", 
               "10", "11", "254", "255"},
     Values {"Description", "Symptom", "Error_Message", "Objective", 
             "Evidence", "Cause", "Work_Around", "Fix", "Answer", 
             "Keyword", "Changes", "Title", "Other", "Unknown"}, 
     Description (
      "StatementRole describes how the PRS_Statement relates to the "
      "larger context. For example, is the PRS_Statement describing "
      "a Fix or a Symptom? 'Description' is generic text without a "
      "specific diagnostic application. 'Symptom' describes initial "
      "observable incident or behavior that the user reports. "
      "'Error_Message' is a specific type of symptom that the user "
      "reports, describing the specific error condition. 'Objective' "
      "is what the user wants to accomplish, often expressed as a "
      "positive condition.  FOr example, how to print on a network. "
      "'Evidence' is information that is collected to diagnose the "
      "problem after the symptom is reported. 'Cause' is a "
      "description of the underlying facts or factors that engender "
      "or relate this behavior. 'Work_around' is information that "
      "lets the user work, but does not correct the problem completely. "
      "'Fix' is information that fixes the problem completely. "
      "'Answer' is the information given to the user such as steps to "
      "perform, wording to support their environment and understanding. "
      "'Keyword' is a specific classification using defined words or "
      "phrases. 'Changes' describe recent changes in the environment "
      "which could affect the problem or resolution. 'Title is the "
      "title applying to associated PRS_Statements (usually associated "
      "via an 'and' expression.") ] 
    uint8 StatementRole;

    [Description ("The descriptive text used for the PRS_Statement.") ]
    string Text;

    [Description (
      "When the PRS_Adminstrative object indicates Level 2 compliance, "
      "StatementOperator describes the relationship between an associated "
      "PRS_Feature and the FeatureValue property.  This property is "
      "ignored if there is no PRS_Feature associated with this "
      "PRS_Statement.") ]
    string StatementOperator;

    [Description (
      "When the PRS_Adminstrative object indicates Level 2 compliance, "
      "FeatureValue is the specific value selected from the associated "
      "PRS_Feature. This property is ignored if there is no PRS_Feature "
      "associated with this PRS_Statement.") ]
    string FeatureValue;

    [Description (
      "Order is used to sequence PRS_Statements associated "
      "with a single PRS_Expression to allow a Consumer to process "
      "the information in the order desired by the Producer.") ]
    string Order;        

    [Description (
      "Importance of this Statement. The value of this property shall "
      "be an integer value in the range of 0 to 100, inclusive."), 
     MinValue (0), MaxValue (100) ]
    uint16 Relevance;        
};


// ================================================================= 
//    PRS_Feature
// ==================================================================
   [Version ("2.6.0"), 
    Description (
      "PRS_Feature is used for structured diagnostic data, including "
      "specific data values like steps or conditions.  For example, "
      "consider a PRS_Statement with a Text property value of: \n"
      "    Print jobs per day are less than 50\n" 
      "\n"
      "This could be described using a PRS_Feature as follows: \n"
      "    Description:  'Print jobs per day' \n"
      "    Prompt:       'How many print jobs per day?' \n"
      "    ValidValues:  '10' '50' '100' \n"
      "    DataType:     'Integer' \n"
      "\n"
      "The associated PRS_Statement would contain: \n"
      "    Operator:     '<' \n"
      "    FeatureValue: '50' \n") ]
class PRS_Feature : PRS_ExchangeElement {

    [Description ("Prompt presented through user interface.") ]
    string Prompt;

    [Description ("Valid values for this PRS_Feature.") ]
    string ValidValues;

    [ValueMap {"0", "1", "2", "3", "4", "5", "254", "255"},
     Values {"String", "Integer", "Float", "Date/Time", "Boolean",
             "Binary", "Other", "Unknown"},
     Description (
      "Data type used for PRS_Statement FeatureValue property.") ]
    uint8 DataType;        
};


// ================================================================= 
//    PRS_Resource   
// ==================================================================
   [Version ("2.6.0"), 
    Description (
      "Each PRS_Resolution may have an associated cost of implementation. "
      "This cost may have several components such as time, material " 
      "costs, labor cost, etc. To capture these costs, a PRS_Resouce is "
      "associated with a PRS_Resolution.  For Service Incidents, one or "
      "more PRS_Resource objects may be associated with an Activity.") ]
class PRS_Resource : PRS_ExchangeElement {

    [Description ("A string describing the type of resource.") ]
    string ResourceType;

    [Description ("Number of units of resource used.") ]
    uint16 Quantity;        

    [Description ("Unit of measure for this resource.") ]
    string Units;        
};


// ===================================================================
//    PRS_ExpressionLink   
// ===================================================================
   [Association, Aggregation, Version ("2.6.0"), 
    Description (
      "Associates a PRS_Expression with PRS_ExpressionElements "
      "such as PRS_Expression, PRS_Product, and PRS_Statement.") ]
class PRS_ExpressionLink : CIM_Dependency {

    [Aggregate, Override ("Antecedent"),
     Min (1), Description ("The parent PRS_Expression.") ]
    PRS_Expression REF Antecedent;

    [Override ("Dependent"), Min (1),
     Description (
      "The child PRS_ExpressionElement, either a PRS_Expression, "
      "PRS_Product or PRS_Statement.") ]
    PRS_ExpressionElement REF Dependent;
};


// ===================================================================
//    PRS_ProductParentChild
// ===================================================================
   [Association, Aggregation, Version ("2.6.0"), 
    Description (
      "Products may exist in a hierarchy of relationships with related " 
      "Products. If a Producer deems these hierarchy relationships " 
      "are relevant to the current Problem or Resolution, then the "
      "position of the Product in a hierarchy can be implied using one " 
      "of two types of relationships: 'is a' and 'has a'. An 'is a' " 
      "relationship implies a classification, such as versioning or "
      "typing. A 'has a' relationship implies that one product contains "
      "another. The PRS_ProductParentChild association is used to imply "
      "an 'is a' hierarchy. Use the ProductComponent association to "
      "imply 'has a' relationships.") ]
class PRS_ProductParentChild : CIM_Dependency {

    [Aggregate, Override ("Antecedent"),
     Description ("The parent PRS_Product.") ]
    PRS_Product REF Antecedent;

    [Override ("Dependent"),
     Description ("The child PRS_Product.") ]
    PRS_Product REF Dependent;
};


// ===================================================================
//    PRS_ProductComponent   
// ===================================================================
   [Association, Aggregation, Version ("2.6.0"), 
    Description (
      "PRS_ProductComponent is used to describe 'has a' relationships "
      "between Products and their components parts.  See "
      "PRS_ProductParentChild for 'is a' relationships.") ]
class PRS_ProductComponent : CIM_Dependency {

    [Aggregate, Override ("Antecedent"),
     Description ("The PRS_Product which contains the component.") ]
    PRS_Product REF Antecedent;

    [Override ("Dependent"),
     Description ("The component PRS_Product.") ]
    PRS_Product REF Dependent;
};


// ===================================================================
//    PRS_ProductAsset   
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description (
      "PRS_ProductAsset is used to provide specific information about "
      "a PRS_Product.  PRS_ProductAsset associates this information to a "
      "PRS_Product using one or more Statements associated to a "
      "PRS_Expression.") ]
class PRS_ProductAsset : CIM_Dependency {

    [Override ("Antecedent"),
     Description ("The product.") ]
    PRS_Product REF Antecedent;

    [Override ("Dependent"),
     Description ("The expression.") ]
    PRS_Expression REF Dependent;
};


// ===================================================================
//    PRS_StatementFeature   
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description ("Associates PRS_Statement with PRS_Feature.") ]
class PRS_StatementFeature : CIM_Dependency {

    [Override ("Antecedent"),
     Description ("The PRS_Statement.") ]
    PRS_Statement REF Antecedent;

    [Override ("Dependent"),
     Description ("The PRS_Feature.") ]
    PRS_Feature REF Dependent;
};


// ===================================================================
//    PRS_FeatureResource   
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description (
      "Associates PRS_Feature with PRS_Resource. This is used "
      "to track labor and costs associated with specific "
      "tasks defined in a Feature object.") ]
class PRS_FeatureResource : CIM_Dependency {

    [Override ("Antecedent"),
     Description ("The PRS_Feature.") ]
    PRS_Feature REF Antecedent;

    [Override ("Dependent"),
     Description ("The PRS_Resource.") ]
    PRS_Resource REF Dependent;
};


// ===================================================================
//    PRS_ResolutionResource   
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description ("Associates PRS_Resolution with PRS_Resource.") ]
class PRS_ResolutionResource : CIM_Dependency {

    [Override ("Antecedent"),
     Description ("The PRS_Resource.") ]
    PRS_Resource REF Antecedent;

    [Override ("Dependent"),
     Description ("The PRS_Resolution.") ]
    PRS_Resolution REF Dependent;
};


// ===================================================================
//    PRS_Solution Expression   
// ===================================================================
   [Association, Aggregation, Version ("2.6.0"), 
    Description (
      "Associates PRS_SolutionElements (PRS_Reference, PRS_Problem "
      "or PRS_Resolution) with PRS_Expressions.") ]
class PRS_SolutionExpression : CIM_Dependency {

    [Aggregate, Override ("Antecedent"), Min (1), 
     Description ("The PRS_SolutionElement.") ]
    PRS_SolutionElement REF Antecedent;

    [Override ("Dependent"), Min (1), 
     Description ("The PRS_Expression.") ]
    PRS_Expression REF Dependent;
};


// ===================================================================
//    PRS_Administrative
// ===================================================================
   [Version ("2.6.0"), 
    Description (
      "PRS_Administrative defines administrative information about "
      "associated objects.  There must be at least one "
      "PRS_Administrative instance associated with a PRS_Solution. "
      "Administrative information is inherited from a parent object. \n"
      "\n"
      "If the administrative information among objects within a Solution "
      "is not the same, additional PRS_Administrative instances may be "
      "associated with other objects within the Solution.  All instances under "
      "a specific parent inherit their administrative information unless "
      "there is an PRS_Administrative instance associated with that "
      "instance.\n"
      "\n"
      "For example, if there is a PRS_Administrative instance associated "
      "with a PRS_Problem instance, all of the PRS_Statement and PRS_"
      "Product instances within the Problem use the same Administrative "
      "information as the PRS_Problem instance.") ]
class PRS_Administrative : PRS_ExchangeElement {

    [ValueMap {"0", "1", "2"},
     Description (
      "Level 0 means all information within a Reference, Problem or "
      "Resolution is conveyed by a single PRS_Statement. \n"
      "\n"
      "Level 1 means there may be multiple PRS_Statement instances "
      "within a Reference, Problem or Resolution. \n"
      "\n"
      "Level 2 means that a PRS_Statement may be associated with "
      "a PRS_Feature instance within a Reference, Problem "
      "or Resolution.") ]
    uint16 ComplianceLevel;

    [ValueMap {"0", "1", "2", "254", "255"},
     Values {"Draft", "Reviewed", "Published", "Other", "Unknown"}, 
     Description (
      "Editorial status of the document. If 'Draft', information "
      "is complete, but unedited. If 'Reviewed', an editorial "
      "review has been completed. If 'Published', information has "
      "been reviewed and approved for distribution.") ]
    uint8 DocumentStatus;

    [ValueMap {"0", "1", "2", "3", "254", "255"},
     Values {"Proprietary", "Internal", "Partner", "Public", "Other", 
             "Unknown"}, 
     Description (
      "Intended distribution audience for the associated information. "
      "If 'Proprietary', information contains proprietary information "
      "and is not to be released externally. If 'Internal', information "
      "is for internal use only. If 'Partner', information is only "
      "available to contracted partners. If 'Public', information is "
      "available to anyone.")	]
    uint8 Distribution;

    [Description ("Language used in the associated information.") ]
    string Language;

    [Description ("Copyright for the associated information.") ]
    string Copyright;

    [Description ("Disclaimers about the associated information.") ]
    string Disclaimer;

    [Description ("Usage rights for the associated information.") ]
    string Rights;
};


// ===================================================================
//    PRS_AdminAssociation
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description (
      "Associates PRS_Administrative data with any object derived from "
      "PRS_ExchangeElement.") ]
class PRS_AdminAssociation : CIM_Dependency {

    [Override ("Antecedent"), Min (1), 
     Description ("The PRS_ExchangeElement.") ]
    PRS_ExchangeElement REF Antecedent;

    [Override ("Dependent"),
     Description ("The PRS_Administrative object.") ]
    PRS_Administrative REF Dependent;
};


// ===================================================================
//    PRS_Revision
// ===================================================================
   [Version ("2.6.0"), 
    Description ("PRS_Revision records changes to the content.") ]
class PRS_Revision : PRS_ExchangeElement {

    [Description ("The date of this revision.") ]
    datetime RevisionDate;

    [ValueMap {"0", "1", "2", "254", "255"},
     Values {"Create", "Update", "Delete", "Other", "Unknown"}, 
     Description ("The name of the specific revision being made.") ]
    uint8 ActivityName;

    [ValueMap {"0", "1", "2", "254", "255"},
     Values {"Technical", "Editorial", "Administrative", "Other", 
             "Unknown"},
     Description (
      "Type of revision activity. 'Technical' refers to a change "
      "in content. 'Editorial' refers to a change in language or "
      "style. 'Administrative' refers to information about the object.") ]
    uint8 ActivityType;

    [ValueMap {"0", "1", "2", "3", "254", "255"},
     Values {"Open", "Not Reviewed", "Reviewed", "Approved", "Other", 
             "Unknown"},
     Description (
      "The current state of technical review. 'Open' means created but "
      "not necessarily completed or resolved. 'Not Reviewed' means "
      "contents have to be reviewed for accuracy and consistency with "
      "other content. 'Reviewed' means review has been completed. "
      "'Approved' means formally approval to certify the solution given "
      "the specific status of the contents.") ]
    uint8 TechnicalStatus;

    [ValueMap {"0", "1", "2", "3", "254", "255"},
     Values {"In_Progress", "Draft", "Reviewed", "Published", "Other", 
             "Unknown"},
     Description (
      "The current state of editorial review. 'In Progress' means the "
      "content is in the process of being developed. 'Draft' means the "
      "content is complete but unedited. 'Reviewed' means the review "
      "has been completed. 'Published' means the contents have been "
      "released.") ]
    uint8 EditorialStatus;

    [Override ("Description"), 
     Description ("Text description of what was done in this revision.") ]
    string Description;
};


// ===================================================================
//    PRS_AdministrativeRevision
// ===================================================================
   [Association, Aggregation, Version ("2.6.0"), 
    Description ("Associates PRS_Administrative with PRS_Revision.") ]
class PRS_AdministrativeRevision : CIM_Dependency {

    [Aggregate, Override ("Antecedent"), Min (1), Max (1), 
     Description ("The PRS_Administrative.") ]
    PRS_Administrative REF Antecedent;

    [Override ("Dependent"),
     Description ("The PRS_Revision.") ]
    PRS_Revision REF Dependent;
};


// ===================================================================
//    PRS_Contact
// ===================================================================
   [Version ("2.6.0"), 
    Description (
      "PRS_Contact is used to anchor associations to PRS_Person and "
      "PRS_Orgnaization.  PRS_Contact is also used to anchor associations "
      "to PRS_Revision and PRS_Resolution, as well as "
      "PRS_ServiceIncident.") ]
class PRS_Contact : PRS_ExchangeElement {
};


// ===================================================================
//    PRS_ContactItem
// ===================================================================
   [Abstract, Version ("2.6.0"), 
    Description (
      "PRS_ContactItem is the abstract root class for PRS_Person and "
      "PRS_Organization.  It provides a common anchor point for the "
      "PRS_ContactContactItem association.") ]
class PRS_ContactItem : PRS_ExchangeElement {
};


// ===================================================================
//    PRS_AdministrativeContact
// ===================================================================
   [Association, Aggregation, Version ("2.6.0"), 
    Description ("Associates PRS_Administrative and PRS_Contact.") ]
class PRS_AdministrativeContact : CIM_Dependency {

    [Aggregate, Override ("Antecedent"), Min (1),  
     Description ("The PRS_Administrative instance.") ]
    PRS_Administrative REF Antecedent;

    [Override ("Dependent"), Min (1),  
     Description ("The PRS_Contact.") ]
    PRS_Contact REF Dependent;
};


// ===================================================================
//    PRS_RevisionContact
// ===================================================================
   [Association, Aggregation, Version ("2.6.0"), 
    Description ("Associates PRS_Revision and PRS_Contact.") ]
class PRS_RevisionContact : CIM_Dependency {

    [Aggregate, Override ("Antecedent"),
     Description ("The PRS_Revision.") ]
    PRS_Revision REF Antecedent;

    [Override ("Dependent"), Min (1), 
     Description ("The PRS_Contact.") ]
    PRS_Contact REF Dependent;
};


// ===================================================================
//    PRS_Organization
// ===================================================================
   [Version ("2.6.0"), 
    Description (
      "PRS_Organization describes a PRS_Contact's organization name "
      "and business.") ]
class PRS_Organization : PRS_ContactItem {

    [Description ("The name of the organization.") ]
    string Name;

    [Description ("Description of organization's primary business.") ]
    string Business;
};


// ===================================================================
//    PRS_Person
// ===================================================================
   [Version ("2.6.0"), 
    Description ("Information about a personal contact.") ]
class PRS_Person : PRS_ContactItem {

    [Description ("Contact's first name.") ]
    string FirstName;

    [Description ("Contact's last name.") ]
    string LastName;
    
    [Description (
      "How the contact is addressed, i.e. Dr., Mr., Ms., Mrs., "
      "etc.") ]
    string Salutation;

    [Description ("Contact's business title.") ]
    string Title;

    [Description (
     "Description of the contact.  For example, they may have "
     "responsibilities not apparent from their title.") ]
    string ContactType;

    [ValueMap {"0", "1", "2", "3", "4", "254", "255"}, 
     Values {"Primary_Voice", "Alternate_Voice", "Fax", "Email", 
             "URL", "Other", "Unknown"}, 
     Description(
      "Contact's preferred communication method.  See the "
      "PRS_Location.LocationType property.") ]
    uint8 CommunicationMode;
};


// ===================================================================
//    PRS_ContactContactItem
// ===================================================================
   [Association, Abstract, Version ("2.6.0"), 
    Description (
      "Abstract root class to associate PRS_Person or PRS_Organization "
      "and PRS_Contact.") ]
class PRS_ContactContactItem : CIM_Dependency {

    [Override ("Antecedent"), Min (1), 
     Description ("The PRS_Contact.") ]
    PRS_Contact REF Antecedent;

    [Override ("Dependent"), Min (1), 
     Description (
      "The PRS_ContactItem, either PRS_Person or PRS_Organization. "
      "There is always at least one PRS_ContactItem, however it may be "
      "either a PRS_Person or PRS_Organization.  For that reason, there "
      "is a minimum cardinality of one for this property, but a minimum "
      "cardinality of zero in the classes derived from this class.") ]
    PRS_ContactItem REF Dependent;
};


// ===================================================================
//    PRS_ContactOrganization
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description ("Associates PRS_Contact and PRS_Organization.") ]
class PRS_ContactOrganization : PRS_ContactContactItem {

    [Override ("Dependent"), 
     Description ("The PRS_Organization.") ]
    PRS_Organization REF Dependent;
};


// ===================================================================
//    PRS_ContactPerson
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description ("Associates PRS_Contact and PRS_Person.") ]
class PRS_ContactPerson : PRS_ContactContactItem {

    [Override ("Dependent"), 
     Description ("The PRS_Person.") ]
    PRS_Person REF Dependent;
};


// ===================================================================
//    PRS_Address
// ===================================================================
   [Version ("2.6.0"), 
    Description ("Provides address information for PRS_ContactItem.") ]
class PRS_Address : PRS_ExchangeElement {

    [ValueMap {"0", "1", "2", "3", "254", "255"}, 
     Values {"Primary", "Shipping", "Billing", "Service", "Other", 
             "Unknown"},
     Description ("The type of address.") ]
    uint8 AddressType;

    [Description ("First line of address information.") ]
    string Address1;

    [Description ("Second line of address information.") ]
    string Address2;

    [Description ("Third line of address information.") ]
    string Address3;

    [Description ("Fourth line of address information.") ]
    string Address4;

    [Description ("The city.") ]
    string City;

    [Description ("The specific region, such as state or province.") ]
    string Region;

    [Description ("The country's postal code for the address.") ]
    string PostalCode;

    [Description ("The time zone of the address.") ]
    string TimeZone;

    [Description ("The country code, based on ISO/IEC 3166.") ]
    string Country;
};


// ===================================================================
//    PRS_ContactItemAddress
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description ("Associates PRS_ContactItem with PRS_Address.") ]
class PRS_ContactItemAddress : CIM_Dependency {

    [Override ("Antecedent"), Min (1),  
     Description ("The PRS_ContactItem.") ]
    PRS_ContactItem REF Antecedent;

    [Override ("Dependent"),
     Description ("The PRS_Address.") ]
    PRS_Address REF Dependent;
};


// ===================================================================
//    PRS_Location
// ===================================================================
   [Version ("2.6.0"), 
    Description (
      "PRS_Location describes the location of a PRS_Address.") ]
class PRS_Location : PRS_ExchangeElement {

    [ValueMap {"0", "1", "2", "3", "4", "254", "255"}, 
     Values {"Primary_Voice", "Alternate_Voice", "Fax", "Email", 
             "URL", "Other", "Unknown"},
     Description ("The type of location.") ]
    uint8 LocationType;

    [Description ("The specific location.") ]
    string LocationID;
};


// ===================================================================
//    PRS_AddressLocation
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description ("Associates PRS_Address and PRS_Location.") ]
class PRS_AddressLocation : CIM_Dependency {

    [Override ("Antecedent"), Min (1),
     Description ("The PRS_Address.") ]
    PRS_Address REF Antecedent;

    [Override ("Dependent"),
     Description ("The PRS_Location") ]
    PRS_Location REF Dependent;
};


// ===================================================================
//    PRS_Attachment
// ===================================================================
   [Version ("2.6.0"), 
    Description (
      "PRS_Attachment describes file attachments. A PRS_Attachment may "
      "be associated to any object derived from PRS_ExchangeElement. "
      "PRS_Attachment is used to attach objects of any type including " 
      "binary files, ASCII documents, or URLs. Only one object may be "
      "attached per PRS_Attachment. \n"
      "\n"
      "The actual attachment carried by the Attachment object is "
      "included by one of two methods: by reference or by value as "
      "embedded data. A 'by reference' approach links indirectly to "
      "the attachment through the use of a string identifier, e.g. a "
      "file name. An 'embedded data' approach means the actual binary "
      "data is included in PRS_Attachment.") ]
class PRS_Attachment : PRS_ExchangeElement {

    [Description (
      "If the attachment is not embedded, where the attachment "
      "is located.") ]
    string AttachmentReference;

    [Description (
      "Protocol required to read the attachment (e.g., http).") ]
    string Protocol;

    [Description ("The file format of the attachment.") ]
    string Format;

    [Description ("The size of the attachment in bytes.") ]
    string AttachmentSize;

    [Description ("The attachment itself, if embedded.") ]
    string AttachmentObject;

    [ValueMap {"0", "1", "2", "254", "255"},
     Values {"Instructions", "Background", "Log", "Unknown", 
             "Undefined"}, 
     Description (
      "The purpose of the attachment, as related to the diagnosis. "
      "'Instructions' are compilable code. 'Background' is "
      "descriptive information. 'Log' is information captured in a "
      "log file.") ]
    uint8 AttachmentType;

    [Description (
      "The displayable attachment identifier. Used to define what will "
      "appear as the name of the attachment, as opposed to the specific "
      "attachment file name or URL.") ]
    string AttachmentName;
};


// ===================================================================
//    PRS_Attached
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description (
      "Associates PRS_Attachment with PRS_ExchangeElement.") ]
class PRS_Attached : CIM_Dependency {

    [Override ("Antecedent"),        
     Description ("The PRS_Attachment.") ]
    PRS_Attachment REF Antecedent;

    [Override ("Dependent"), Min (1),
     Description ("The PRS_ExchangeElement.") ]
    PRS_ExchangeElement REF Dependent;
};


// ===================================================================
// ===================================================================
//    Service Incident Exchange information
// ===================================================================
// ===================================================================

// ===================================================================
//    PRS_ServiceIncident
// ===================================================================
   [Version ("2.6.0"), 
    Description (
      "PRS_ServiceIncident contains the fundamental information related "
      "to a specific incident: its identity, status, priority, etc. "
      "The actual incident data, including specific transactions and "
      "resolution information, is contained in the objects associated "
      "with PRS_ServiceIncident.  These include specific Problem, "
      "Resolution and Activity related objects accrued through the "
      "Transaction workflow.") ]
class PRS_ServiceIncident : PRS_ExchangeElement {

    [Description (
      "The unique identifier for this incident assigned by the "
      "Requester.") ]
    string RequesterID;
	
    [Description (
      "The unique identifier for this incident assigned by the "
      "Provider.") ]
    string ProviderID;

    [ValueMap {"0", "1", "2", "3", "4", "5", "6", "7", "254", 
               "255"}, 
     Values {"Beginning_State", "Not_Entitled", "Entitled", 
             "Problem_Submitted", "Open_Requester", "Open_Provider",
             "Closed_Pending_Confirmation", "Closed", "Other", 
             "Unknown"},
     Description (
      "The state of the incident within the Service Incident Exchange "
      "Standard transaction model.") ]
    uint8 CurrentState;

    [ValueMap {"1", "2", "3", "4", "5"}, 
     Description (
      "The severity of the incident as defined by the Requester. "
      "One is the most severe and five is the least severe.") ]
    uint8 RequesterSeverity;

    [ValueMap {"1", "2", "3", "4", "5"}, 
     Description (
      "The priority of the incident as defined by the Requester. "
      "One is the highest priority and five is the lowest priority.") ]
    uint8 ProviderPriority;

    [Description (
      "The explicit time the Requester expects a response.") ]
    datetime ResponseTime;

    [Description (
      "Status of the incident according to the workflow.") ]
    string WorkflowStatus;

    [Description (
      "Additional general information about the incident.") ]
    string Comment;

    [ValueMap {"0", "1", "254", "255"},
     Values {"Yes", "No", "Other", "Unknown"}, 
     Description (
      "Is the Requester entitled to service or not?")	]
    uint8 Entitled;

    [ValueMap {"0", "1", "254", "255"},
     Values {"Yes", "No", "Other", "Unknown"}, 
     Description (
      "Was the last transaction was accepted or rejected?") ]
    uint8 Acknowledge;

    [Deprecated {"PRS_ServiceIncident.LastTransaction"},
     Description(
      "The use of the TransactionName property is deprecated.  New "
      "Service Incidents should use the LastTransaction property and "
      "set this property to NULL.") ]
    string TransactionName;

    [ValueMap {"0", "1", "2", "3", "4", "5", "6", "7", "8", "9", 
               "10", "11", "254", "255"}, 
     Values {"Service_Request", "Entitlement", "Problem_Submittal", 
             "Accept_Problem", "Problem_Resolution", 
             "Request_Problem_Information", 
             "Provide_Problem_Information", "Provide_Admin_Information", 
             "Query_Incident", "Confirm_Close", "Reject_Resolution", 
             "Request_Closure", "Other", "Unknown"}, 
     Description(
      "The name of the last transaction which was acknowledged.") ]
    uint8 LastTransaction;
};


// ===================================================================
//    PRS_ServiceRequester   
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description (
      "PRS_ServiceRequester associates a PRS_ServiceIncident with "
      "a PRS_Contact representing the entity requesting service. "
      "Note that the Contact class is used for both Requesters and "
      "Providers, the context is determined by which association "
      "exists.") ]
class PRS_ServiceRequester : CIM_Dependency {

    [Override("Antecedent"),
     Description ("The PRS_ServiceIncident.") ]
    PRS_ServiceIncident REF Antecedent;

    [Override("Dependent"), Min (1), Max (1),
     Description ("The PRS_Contact.") ]
    PRS_Contact REF Dependent;
};


// ===================================================================
//    PRS_ServiceProvider   
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description (
      "Associates PRS_ServiceIncident to PRS_Contact to describe the "
      "Service Provider.") ]
class PRS_ServiceProvider : CIM_Dependency {

    [Override("Antecedent"),
     Description ("The PRS_ServiceIncident.") ]
    PRS_ServiceIncident REF Antecedent;

    [Override("Dependent"), Min (1), Max (1),
     Description ("The PRS_Contact.") ]
    PRS_Contact REF Dependent;
};


// ===================================================================
//    PRS_ServiceProblem
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description (
      "Associates PRS_ServiceIncident to PRS_Problem to describe the "
      "Problem being submitted to the Service Provider.") ]
class PRS_ServiceProblem : CIM_Dependency {

    [Override("Antecedent"), Min (1),
     Description ("The PRS_ServiceIncident.") ]
    PRS_ServiceIncident REF Antecedent;

    [Override("Dependent"), Max (1),
     Description ("The PRS_Problem.") ]
    PRS_Problem REF Dependent;
};


// ===================================================================
//    PRS_ServiceResolutionSolution
// ===================================================================
   [Association, Aggregation, Version ("2.6.0"), 
    Description (
      "Associates PRS_ServiceIncident to PRS_Solution to describe the "
      "Resolutions proposed by the Service Provider.") ]
class PRS_ServiceResolutionSolution : CIM_Dependency {

    [Override("Antecedent"), Aggregate, 
     Description ("The PRS_ServiceIncident.") ]
    PRS_ServiceIncident REF Antecedent;

    [Override("Dependent"),
     Description (
      "The PRS_Solution.  PRS_Solution must be associated with at "
      "least one Resolution.") ]
    PRS_Solution REF Dependent;
};


// ===================================================================
//    PRS_Agreement 
// ===================================================================
   [Version ("2.6.0"), 
    Description (
      "The agreement or contract referenced for entitlement to "
      "service.") ]
class PRS_Agreement : PRS_ExchangeElement {

    [Description (
      "The identifier for the contract between the Request and "
      "the Provider. This property is set by the Requester "
      "prior to submitting a Service Request.") ]
    string ContractID;

    [Description ("A brief description of the contract.") ]
    string AgreementType;
};


// ===================================================================
//    PRS_ServiceAgreement 
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description ("Associates PRS_ServiceIncident to PRS_Agreement.") ]
class PRS_ServiceAgreement : CIM_Dependency {

    [Override("Antecedent"),
     Description ("The PRS_ServiceIncident.") ]
    PRS_ServiceIncident REF Antecedent;

    [Override("Dependent"), Min (1), Max (1),
     Description ("The PRS_Agreement.") ]
    PRS_Agreement REF Dependent;
};


// ===================================================================
//    PRS_Activity
// ===================================================================
   [Version ("2.6.0"), 
    Description (
      "Describes the date of each transaction and the objects "
      "involved.") ]
class PRS_Activity : PRS_ExchangeElement {

    [Deprecated {
      "PRS_Activity.NewKeys",
	"PRS_Activity.Deleted",
	"PRS_Activity.Modified"}, 
     Description (
      "The key fields for the objects in the associated Transaction. "
      "The use of this property is deprecated.  The PRS_SISService "
      "StartSISTransaction method uses the New, Modified and Deleted "
      "properties instead of this field.  This field is set to NULL "
      "by the StartSISTransaction method if the other properties are "
      "used.") ]
    string ParameterList;

    [Description (
      "The key fields for the objects added in the associated "
      "Transaction. This property is set by the PRS_SISService "
      "StartSISTransaction method.") ]
    string NewKeys;

    [Description (
      "The key fields for objects deleted in the associated "
      "Transaction. This property is set by the PRS_SISService "
      "StartSISTransaction method.") ]
    string Deleted;

    [Description (
      "The key fields for objects modified in the associated "
      "Transaction. This property is set by the PRS_SISService "
      "StartSISTransaction method.") ]
    string Modified;

    [Description (
      "The date of the Activity.  This property is set by the "
      "PRS_SISService StartSISTranasaction method.") ]
    datetime LocalDate;

    [Description ("Description of the activity performed.") ]
    string ActionLog;
};


// ===================================================================
//    PRS_Transaction
// ===================================================================
   [Version ("2.6.0"), 
    Description (
      "PRS_Transaction represents a single transaction of the Service "
      "Incident workflow.  A PRS_Transaction instance is created by the "
      "PRS_SISService StartSISTransaction method.") ]
class PRS_Transaction : PRS_ExchangeElement {

    [ValueMap {"0", "1", "2", "3", "4", "5", "6", "7", "8", "9", "10", 
               "11", "254", "255"},
     Values {"Service_Request", "Entitlement", "Problem_Submittal", 
             "Accept_Problem", "Problem_Resolution", 
             "Request_Problem_Information", 
             "Provide_Problem_Information", "Provide_Admin_Information", 
             "Query_Incident", "Confirm_Close", "Reject_Resolution", 
             "Request_Closure", "Other", "Unknown"}, 
     Description (
      "The specific SIS transaction represented by this "
      "PRS_Transaction instance.") ]
    uint8 TransactionType;

    [ValueMap {"0", "1", "2", "3"},
     Values {"Open", "Working", "Closed", "Notification_Pending"}, 
     Description (
      "The current state of this transaction.  This value is "
      "manipulated by the PRS_SISService:StartSISTransaction and "
      "SetSISCompletionStatus method implementations.  This property "
      "is not intended to be written by management applications.") ]
    uint8 TransactionState;

    [Description (
      "The status of the transaction after it has reached the 'Closed' "
      "state.  A CompletionStatus of zero (0) means the tranasaction "
      "completed successfully.  A non-zero CompletionStatus indicates the "
      "transaction did not complete successfully.  Non-zero values are "
      "implementation-specific.  While the transaction is 'Open' or "
      "'Working' the CompletionStatus property shall be zero (0). "
      "See the description for PRS_SISService for the definition of "
      "the contents of this property.") ]
    uint32 CompletionStatus;
};


// ===================================================================
//    PRS_SISService
// ===================================================================
   [Version ("2.6.0"), 
    Description (
      "The PRS_SISService is used as a class factory for "
      "PRS_Transactions.") ]
class PRS_SISService : CIM_Service {

    [Description (
      "When invoked on a local system, this method validates the "
      "objects in the local repository, to determine if they are "
      "sufficient for the indicated (input parameter) "
      "TransactionType.  If not, an error is returned and no "
      "additional processing is performed.  If the repository is "
      "successfully validated, this method creates a PRS_Transaction "
      "instance for return to the caller. \n"
      "\n"
      "The method also reviews the repository looking for new, "
      "modified or deleted objects.  As these objects are located, "
      "their keys are appended to the related strings in the "
      "PRS_Activity instance referenced by another parameter of "
      "this method. \n"
      "\n"
      "After all the appropriate new, modified or deleted objects have "
      "been located, this method invokes the PRS_SISService's "
      "StartSISTransaction method on the remote system specified by "
      "the objects related to the Service Incident, associated with "
      "the PRS_Activity instance specified as a method parameter.  "
      "The TransactionType and PRS_Activity REF is forwarded to the "
      "remote system as method parameters as well as the "
      "PRS_Transaction REF for the instance created by this method. \n"
      "\n"
      "The remote system creates a child namespace using the "
      "PRS_Transaction REF for the name.  The local system then "
      "transfers all of the new, modified and deleted objects to "
      "the namespace on the remote system.  Once all objects "
      "have been successfully transferred, the PRS_SISService's "
      "EndSISTransaction method is invoked on the remote system with "
      "a Status value of zero to indicate that the remote system "
      "should attempt to commit the transaction to the remote "
      "repository. \n"
      "\n"
      "The remote system passes the results of the remote commit back "
      "to the originating system by invoking the PRS_SISService's "
      "SetSISCompletionStatus method on the system that originated the "
      "SIS transaction.  The CompletionStatus method parameter "
      "indicates whether the remote commit was successful.  If the "
      "CompletionStatis is zero, the remote commit was successful.  If "
      "it was unsuccessful, the objects were not applied to the "
      "remote repository and the CompletionStatus is non-zero, "
      "indicating the error. The local invocation of the SetSIS"
      "CompletionStatus method updates the specified PRS_Transaction's "
      "TransactionState to Closed and CompletionStatus to the value "
      "provided by the remote system in the CompletionStatus method "
      "parameter. \n"
      "\n"
      "In order to promote extensibility, the uint32 return values for "
      "PRS_SISService's methods and Status-related parameters are mapped "
      "into three sections. The first describes the type of value being "
      "reported. It indicates Error versus Notification, and Standard "
      "versus Vendor-Specific. \n"
      "\n"
      "The second section describes the source of the value.  It "
      "indicates Method, Operating System, Repository, or Transport.  "
      "In addition, this section indicates whether the value was "
      "created locally or remotely. \n"
      "\n"
      "The third section is the specific return value. \n"
      "\n"
      "If all 32 bits of the return value are reset, the method "
      "completed successfully.  Any other value indicates an "
      "error condition or notification. If D31 is set, the method did "
      "not complete successfully.  If D31 is reset, but the rest of the "
      "return value is non-zero, this is a Notification that "
      "the operation did complete successfully, but that there is a "
      "conditon of which the caller should be aware. \n"
      "\n"
      "If D30 is set, the return value is vendor specific.  If D30 is "
      "reset, the return value is defined by the standard. \n"
      "\n"
      "If D29 is set, the return value was generated by a remote system.  "
      "If D29 is reset, the return value was generated locally.  The bit "
      "is always set or reset by the local system.  The local system sets "
      "the bit if it receives a non-zero return value from a remote "
      "method invocation. \n"
      "\n"
      "Bit D28 is reserved for future use and shall be reset on all "
      "return values. \n"
      "\n"
      "When there is an error or notification, D24 through D27 indicate "
      "its source.  The following sources are currently defined (D24 "
      "is the least significant bit below): \n"
      "   0000    Method \n"
      "   0001    Operating System \n"
      "   0010    Repository \n"
      "   0011    Transport \n"
      "  All remaining values are reserved. \n"
      "\n"
      "Bits D16 through D23 are reserved for future use and shall be "
      "reset to zero. \n"
      "\n"
      "Bits D0 through D15 indicate the specific return value.  If zero, "
      "all other bits in the return value must be zero, indicating "
      "successful completion of the method (or Transaction).") ]
    uint32 StartSISTransaction (

	  [IN, ValueMap {"0", "1", "2", "3", "4", "5", "6", "7", "8", "9", 
                       "10", "11", "254", "255"},
         Values {"Service_Request", "Entitlement", "Problem_Submittal", 
                 "Accept_Problem", "Problem_Resolution", 
                 "Request_Problem_Information", 
                 "Provide_Problem_Information", 
                 "Provide_Admin_Information", 
                 "Query_Incident", "Confirm_Close", "Reject_Resolution", 
                 "Request_Closure", "Other", "Unknown"} ] 
        uint8 TransactionType,

	  [IN] 
        PRS_Activity REF ActivityRef,

        [IN, OUT] 
        PRS_Transaction REF TransactionRef );

    [Description(
      "The EndSISTransaction method is used to handle committing or "
      "aborting a transaction.  For commit, the method is invoked "
      "by a remote system when all of the objects associated with "
      "the transaction have been placed in the child namespace "
      "created by StartSISTransaction. \n"
      "\n"
      "For abort, the method cleans up the child namespace and closes "
      "the specified PRS_Transaction, setting the Transaction's "
      "CompletionStatus to the method parameter of the same name.") ]
    uint32 EndSISTransaction (

        [IN, 
         Description(
          "Status indicates whether the transaction is to "
          "be committed or aborted.  If Status is zero, the transaction "
          "is to be committed.  If Status is non-zero, it indicates the "
          "transaction is to be aborted.  If the transaction is being "
          "aborted, the Status field is passed back to the originating "
          "system as the CompletionStatus parameter for the PRS_SISService "
          "SetSISCompletionStatus method.  See the description for "
          "PRS_SISService.StartSISTransaction for the definition of the "
          "contents of this property.") ]
        uint32 Status,

        [IN,
         Description(
          "TransactionRef identifies the PRS_Transaction to commit or "
          "abort. If this property is NULL or does not identify an "
          "'Open' transaction, this method returns an error.") ]
        PRS_Transaction REF TransactionRef );

    [Description(
      "SetSISCompletionStatus is used to signal the system that "
      "originated a PRS_Transaction that the remote system has "
      "completed processing of the transaction.  If the processing "
      "was successful, as indicated by the CompletionStatus parameter, "
      "the local system resets the DirtyFlag for all of the objects "
      "identified in the PRS_Activity instance associated "
      "with the PRS_Transaction.") ]
    uint32 SetSISCompletionStatus (

        [IN,
         Description(
          "This parameter is used to set the CompletionStatus field of "
          "the specified PRS_Transaction.  If zero, the Transaction was "
          "completed successfully.  If non-zero, an error occurred and the "
          "objects provided in StartSISTransaction were not submitted to "
          "the remote repository.  See the description for "
          "PRS_SISService.StartSISTransaction for the definition of the "
          "contents of this property.") ]
        uint32 CompletionStatus,

        [IN,
         Description(
          "TransactionRef identifies the PRS_Transaction that has "
          "completed. If this property is NULL or does not identify "
          "an 'Open' transaction, this method returns an error.") ]
        PRS_Transaction REF TransactionRef );
};


// ===================================================================
//    PRS_ServiceActivity 
// ===================================================================
   [Association, Aggregation, Version ("2.6.0"), 
    Description ("Associates PRS_ServiceIncident to PRS_Activity.") ]
class PRS_ServiceActivity : CIM_Dependency {

    [Aggregate, Override("Antecedent"), Min (1), Max (1),
     Description ("The PRS_ServiceIncident.") ]
    PRS_ServiceIncident REF Antecedent;

    [Override("Dependent"),
     Description ("The PRS_Activity.") ]
    PRS_Activity REF Dependent;
};


// ===================================================================
//    PRS_ActivityContact
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description ("Associates PRS_Activity with PRS_Contact.") ]
class PRS_ActivityContact : CIM_Dependency {

    [Override("Antecedent"),
     Description ("The PRS_Activity.") ]
    PRS_Activity REF Antecedent;

    [Override("Dependent"), Max (1), 
     Description ("The PRS_Contact.") ]
    PRS_Contact REF Dependent;
};


// ===================================================================
//    PRS_ActivityResource
// ===================================================================
   [Association, Aggregation, Version ("2.6.0"), 
    Description ("Associates PRS_Activity with PRS_Resource.") ]
class PRS_ActivityResource : CIM_Dependency {

    [Aggregate, Override("Antecedent"), Min (1), Max (1),
     Description ("The PRS_Activity.") ]
    PRS_Activity REF Antecedent;

    [Override("Dependent"),
     Description ("The PRS_Resource.") ]
    PRS_Resource REF Dependent;
};


// ===================================================================
//    PRS_ActivityTransaction
// ===================================================================
   [Association, Version ("2.6.0"), 
    Description ("Associates PRS_Activity with PRS_Transaction.") ]
class PRS_ActivityTransaction : CIM_Dependency {

    [Override("Antecedent"), Min (1), Max (1),
     Description ("The PRS_Activity.") ]
    PRS_Activity REF Antecedent;

    [Override("Dependent"), Min (1), Max (1),
     Description ("The PRS_Transaction.") ]
    PRS_Transaction REF Dependent;
};


// ===================================================================
// end of file
// ===================================================================