1 karl  1.1.2.2 // Copyright (c) 2005 DMTF.  All rights reserved.
 2               // <change cr="ArchCR00066.004" type="add">Add UmlPackagePath
 3               // qualifier values to CIM Schema.</change>
 4               // ==================================================================
 5               //  PRS_ServiceIncident 
 6               // ==================================================================
 7                  [Version ( "2.6.0" ), 
 8                   UMLPackagePath ( "PRS::Support" ), 
 9                   Description ( 
10                      "PRS_ServiceIncident contains the fundamental information "
11                      "related to a specific incident: its identity, status, "
12                      "priority, etc. The actual incident data, including specific "
13                      "transactions and resolution information, is contained in the "
14                      "objects associated with PRS_ServiceIncident. These include "
15                      "specific Problem, Resolution and Activity related objects "
16                      "accrued through the Transaction workflow." )]
17               class PRS_ServiceIncident : PRS_ExchangeElement {
18               
19                     [Description ( 
20                         "The unique identifier for this incident assigned by the Requester."
21                          )]
22 karl  1.1.2.2    string RequesterID;
23               
24                     [Description ( 
25                         "The unique identifier for this incident assigned by the Provider."
26                          )]
27                  string ProviderID;
28               
29                     [Description ( 
30                         "The state of the incident within the Service Incident "
31                         "Exchange Standard transaction model." ), 
32                      ValueMap { "0", "1", "2", "3", "4", "5", "6", "7", "254", 
33                         "255" }, 
34                      Values { "Beginning_State", "Not_Entitled", "Entitled", 
35                         "Problem_Submitted", "Open_Requester", "Open_Provider", 
36                         "Closed_Pending_Confirmation", "Closed", "Other", "Unknown" }]
37                  uint8 CurrentState;
38               
39                     [Description ( 
40                         "The severity of the incident as defined by the "
41                         "Requester. One is the most severe and five is the least "
42                         "severe." ), 
43 karl  1.1.2.2        ValueMap { "1", "2", "3", "4", "5" }]
44                  uint8 RequesterSeverity;
45               
46                     [Description ( 
47                         "The priority of the incident as defined by the "
48                         "Requester. One is the highest priority and five is the "
49                         "lowest priority." ), 
50                      ValueMap { "1", "2", "3", "4", "5" }]
51                  uint8 ProviderPriority;
52               
53                     [Description ( 
54                         "The explicit time the Requester expects a response." )]
55                  datetime ResponseTime;
56               
57                     [Description ( 
58                         "Status of the incident according to the workflow." )]
59                  string WorkflowStatus;
60               
61                     [Description ( 
62                         "Additional general information about the incident." )]
63                  string Comment;
64 karl  1.1.2.2 
65                     [Description ( "Is the Requester entitled to service or not?" ), 
66                      ValueMap { "0", "1", "254", "255" }, 
67                      Values { "Yes", "No", "Other", "Unknown" }]
68                  uint8 Entitled;
69               
70                     [Description ( 
71                         "Was the last transaction was accepted or rejected?" ), 
72                      ValueMap { "0", "1", "254", "255" }, 
73                      Values { "Yes", "No", "Other", "Unknown" }]
74                  uint8 Acknowledge;
75               
76                     [Deprecated { "PRS_ServiceIncident.LastTransaction" }, 
77                      Description ( 
78                         "The use of the TransactionName property is deprecated. "
79                         "New Service Incidents should use the LastTransaction "
80                         "property and set this property to NULL." )]
81                  string TransactionName;
82               
83                     [Description ( 
84                         "The name of the last transaction which was acknowledged." ), 
85 karl  1.1.2.2        ValueMap { "0", "1", "2", "3", "4", "5", "6", "7", "8", "9", 
86                         "10", "11", "254", "255" }, 
87                      Values { "Service_Request", "Entitlement", 
88                         "Problem_Submittal", "Accept_Problem", 
89                         "Problem_Resolution", "Request_Problem_Information", 
90                         "Provide_Problem_Information", 
91                         "Provide_Admin_Information", "Query_Incident", 
92                         "Confirm_Close", "Reject_Resolution", "Request_Closure", 
93                         "Other", "Unknown" }]
94                  uint8 LastTransaction;
95               
96               
97               };