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version 1.1.2.1, 2012/01/24 13:50:30
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version 1.1.2.2, 2012/02/15 17:46:48
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// Copyright (c) 2005 DMTF. All rights reserved. |
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// <change cr="ArchCR00066.004" type="add">Add UmlPackagePath |
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// qualifier values to CIM Schema.</change> |
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// ================================================================== |
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// PRS_ServiceIncident |
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// ================================================================== |
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[Version ( "2.6.0" ), |
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UMLPackagePath ( "PRS::Support" ), |
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Description ( |
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"PRS_ServiceIncident contains the fundamental information " |
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"related to a specific incident: its identity, status, " |
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"priority, etc. The actual incident data, including specific " |
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"transactions and resolution information, is contained in the " |
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"objects associated with PRS_ServiceIncident. These include " |
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"specific Problem, Resolution and Activity related objects " |
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"accrued through the Transaction workflow." )] |
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class PRS_ServiceIncident : PRS_ExchangeElement { |
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[Description ( |
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"The unique identifier for this incident assigned by the Requester." |
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)] |
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string RequesterID; |
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|
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[Description ( |
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"The unique identifier for this incident assigned by the Provider." |
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)] |
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string ProviderID; |
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|
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[Description ( |
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"The state of the incident within the Service Incident " |
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"Exchange Standard transaction model." ), |
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ValueMap { "0", "1", "2", "3", "4", "5", "6", "7", "254", |
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"255" }, |
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Values { "Beginning_State", "Not_Entitled", "Entitled", |
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"Problem_Submitted", "Open_Requester", "Open_Provider", |
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"Closed_Pending_Confirmation", "Closed", "Other", "Unknown" }] |
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uint8 CurrentState; |
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[Description ( |
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"The severity of the incident as defined by the " |
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"Requester. One is the most severe and five is the least " |
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"severe." ), |
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ValueMap { "1", "2", "3", "4", "5" }] |
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uint8 RequesterSeverity; |
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|
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[Description ( |
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"The priority of the incident as defined by the " |
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"Requester. One is the highest priority and five is the " |
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"lowest priority." ), |
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ValueMap { "1", "2", "3", "4", "5" }] |
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uint8 ProviderPriority; |
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|
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[Description ( |
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"The explicit time the Requester expects a response." )] |
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datetime ResponseTime; |
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[Description ( |
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"Status of the incident according to the workflow." )] |
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string WorkflowStatus; |
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[Description ( |
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"Additional general information about the incident." )] |
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string Comment; |
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[Description ( "Is the Requester entitled to service or not?" ), |
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ValueMap { "0", "1", "254", "255" }, |
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Values { "Yes", "No", "Other", "Unknown" }] |
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uint8 Entitled; |
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[Description ( |
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"Was the last transaction was accepted or rejected?" ), |
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ValueMap { "0", "1", "254", "255" }, |
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Values { "Yes", "No", "Other", "Unknown" }] |
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uint8 Acknowledge; |
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|
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[Deprecated { "PRS_ServiceIncident.LastTransaction" }, |
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Description ( |
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"The use of the TransactionName property is deprecated. " |
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"New Service Incidents should use the LastTransaction " |
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"property and set this property to NULL." )] |
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string TransactionName; |
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[Description ( |
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"The name of the last transaction which was acknowledged." ), |
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ValueMap { "0", "1", "2", "3", "4", "5", "6", "7", "8", "9", |
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"10", "11", "254", "255" }, |
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Values { "Service_Request", "Entitlement", |
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"Problem_Submittal", "Accept_Problem", |
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"Problem_Resolution", "Request_Problem_Information", |
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"Provide_Problem_Information", |
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"Provide_Admin_Information", "Query_Incident", |
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"Confirm_Close", "Reject_Resolution", "Request_Closure", |
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"Other", "Unknown" }] |
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uint8 LastTransaction; |
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}; |
Return to
PRS_ServiceIncident.mof
CVS log
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